File a Complaint against Oyo
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Oyo?
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4. Get refund / replacement / damages from Oyo
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a. Contact the customer support of Oyo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Oyo - Unpleasent Stay in OYO Open
I am writing to you to raise an issue about: Oyo Room Bookings The issue that I have experienced was: Hotel receptionist checked me out from hotel without my consent just to fill her feedback form positive. Second the rooms were very small a...
Feb 20, 2020 by DEEPAK KUMAR JHA
Oyo - Giving false promises and took extra money Closed
First of all it's mentioned breakfast is complementary, but when I was about to check out, they gave me the bill as well. ...
Feb 19, 2020 by Vivek PK
Oyo - Oyo Not giving GST invoice Closed
I have booked oyo for official travel and have been chasing oyo people for GST invoice however they have failed to shared same. ...
Feb 19, 2020 by Rajat Trikha
Oyo - Security deposit Closed
I have checkout from OYO life on the ** jan, blr ****. and I have canceled my booking Id . and they agreed to pay the amount of ***** from the total amount of ***** but I didn't receive any money. when I am calling them they said to wait for **...
Feb 18, 2020 by Rahul Oza
Oyo - Refund not Initiated over a month Open
I had booked a hotel and made payment of ***/- online and the property manager denied to provide room that day. So I contacted OYO team and they shifted me to another hotel and it coated around ***/-. I paid at the hotel as property manager did...
Feb 18, 2020 by Aishwarya Wuntkal
Oyo - Oyo not refunding my money Closed
I have booked OYO *** Hotel Grand Elite for * nights. When we checked in they provide us different room saying that that room is already allotted to someone. We ask customer care and they provide us another room in different hotel and initiated...
Feb 12, 2020 by Vikas Mehar
Oyo - Failed commitment and refund of money Closed
I booked * rooms with the oyo booking id QTKS**** on **th Feb **** at *:**pm , I had travelling with my family which includes childrens, ladies, and very senior citizen persons who cannot walk properly. When we reach the hotel the hotel said th...
Feb 06, 2020 by Anuj Agarwala
Oyo - OYO not providing gst invoice Closed
Oyo is refusing to send gst invoice for my booking id ODWV****. I have called them repeatedly and they just keep sending the payment receipt and not the complete gst invoice. It's very frustrating....
Feb 01, 2020 by Nikhil Mishra
Oyo - Refund not received Closed
I made a online booking through Oyo portal & when i went for Check In they denied that they are not registered with Oyo from past * months , after that i had word with Oyo customer Executive he had shifted to another Hotel, again i faced the sa...
Jan 31, 2020 by JAINAM SHAH
Oyo - Collected money but failed to provide room Open
I have not yet Moved IN..Please refund my money as there is NO oyo anymore,,Am staying out in personal expenses inspite of paying full amount to Oyo. I have paid the full money but the "Building Name - OYO LIFE NOD*** Golf Course Metro...
Jan 30, 2020 by SURAJ LAL
Oyo - OYO hotel denied booking Closed
When we reach at hotel for Check-in, they ask us to tell them the amount and source of booking, after telling the amount and OYO as source of booking, they denied that they are not accepting any booking from OYO, and if we want to stay we have ...
Jan 20, 2020 by Tarang Gupta
Oyo - OyoLife SD refund issue Closed
I stayed at Oyolife and moved out on December *th, ****. As per their policy, I was told security deposit will be processed within ** days from the date of checked out. Its been a month now I haven't received my SD. I tried reaching out prop...
Jan 16, 2020 by MadhuNR
Oyo - Oyo refund not done Open
On ** Dec, ** i have booked room at Tanvi Grand Visakhapatnam. As oyo app shows last few room left, i have paid ****. When i reach at hotel, hotel person told me that room i booked not available. If i stay with my wife n kid need to pay another...
Jan 15, 2020 by Jayaram Mohapatra
Oyo - Payment Successful from payment but booking not confirmed due to failed transaction Closed
Hi, OYO Booking ID : XQVE**** OYO Hotel Awesome Villa I already raised a complaint in phonepe, after confirming from a executive manager of oyo that amount not credited to oyo account. Below are given details of what I get answer from pho...
Jan 15, 2020 by B P GAUTAM
Oyo - Reimbursement of security deposit Open
I checked of oyo living on ** January, **** and i haven't yet received the reimbursement of my security deposit, which was supposed to be released by oyo within * working days I was living in oyo property : ***** Neeladri Road, Electronic ...
Jan 10, 2020 by Mansi Daga
Oyo - Refund not processed from Oyo total holidays Closed
I have booked package from oyo total holidays to south india in Dec **** . In munnar , Check in not allowed in hotel. Hotel manager told that we dont have any booking in your name and we have already cancelled our tie up with still oyo is tak...
Jan 09, 2020 by Shreyansh Jain
Oyo - Oyo Calling again and again harassed by oyo hotel and oyo service Open
I have booked OYO (booking id CTM*****).on *nd January **** for hotel suns rise chandigarh , at first the hotel denied booking saying they have taken booking offline and they dont have any more room left. after talking to customer care execu...
Jan 07, 2020 by Varnit jain
Oyo - Hotel Checkin Denied Open
Result of Booking OYO Hotel- Mental harassment and psychological duress caused due to the erroneous behavior on the part of OYO inspite of booking almost one and half month ahead of vacation. Instead of spending family vacation time, We spent ...
Jan 04, 2020 by Sameer gondikar
Oyo - Money not refunded Closed
I had cancelled an OYO room booking more than ** hours in advance. As per the cancellation policy I'm eligible for full refund https://oyorooms.freshdesk.com/support/solutions/articles/**********-what-is-the-cancellation-refund-policy-of-oyo- ...
Jan 01, 2020 by Srikanth Nagabhushan
Oyo - Money not refunded by OYO Open
I canceled a hotel at Oyo on ** Aug ****. I was told I'll get a complete refund for this transaction but I received a partial refund. I raised a complaint several times and every time I was told a refund is being processed. The Conversation mov...
Jan 01, 2020 by Piyush bansal
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Questions about Oyo
Ask questions about Oyo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Oyo?
093139 31393
What is Oyo office address?
Plot number:224, Ranka Group Building, F C I Godown Main Rd, Krishna Reddy Industrial Estate, Dooravani Nagar, Bengaluru, Karnataka.
ORAVEL STAYS LIMITED
Ground Floor-001, MAURYANSH ELANZA,
SHYAMAL CROSS ROAD, NEAR PAREKH HOSPITAL, SATELITE, AHMEDABAD - 380015
Gujarat.
OYO Hotels and Homes Pvt. Ltd.
D-188, Sec 51,
Gautam Budh Nagar,
Noida, Uttar Pradesh - 201301
What is Oyo customer care email?
join@oyorooms.com
Where to find Oyo discount coupons?
Who is the Owner / CEO of Oyo?
Ritesh Agrawal
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