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1. File a Complaint
2. Notify Brand
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5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ontheshop in?
If you are not satisfied with Ontheshop in, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ontheshop in and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ontheshop in
But before filing a complaint, you should
a. Contact the customer support of Ontheshop in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ontheshop in - Fraud site took my money but didn t received the product Closed
I have placed the order for a saree. Paid Rs *** for that. But neither i received the saree nor the product.. And when i call on there customer care no. **********/ **********/****** *****.. they said i will send u the refund but before that th...
Sep 03, 2020 by Riya Das
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