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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Onthe saree?
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1. Go to "File a Complaint" form
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But before filing a complaint, you should
a. Contact the customer support of Onthe saree first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Onthe saree - Pakagenot recived Open
Order saree on Aug **/.order no **** .not yet received Amy saree they sent mail ** days before they sent parcel this is fake website. Please take proper action and need my money back.affaching order receipt Ontheshop Saree ORDER #**** Thank ...
Sep 21, 2020 by savitri jayasurya
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