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OLA ELECTRIC
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against OLA ELECTRIC?
If you are not satisfied with OLA ELECTRIC, file a complaint now:
1. Go to "File a Complaint" form
2. Choose OLA ELECTRIC and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from OLA ELECTRIC
But before filing a complaint, you should
a. Contact the customer support of OLA ELECTRIC first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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OLA ELECTRIC - Ola electric mobile aap not working Closed
Hello Sir/ma'am I was purchased S*-X+ Model, but I am facing issues when ola electric Application login. Problem:- unexpected Error shows in mobile application. Because of this I can't use mobile to connect my bike . Can't change pa...
Mar 25, 2024 by sushant kulkarni
OLA ELECTRIC - Ola Electric the vehicle is not working and there is no update on app Closed
Ola electric S* X+ was delivered on *th Jan after few days of use it suddenly stopped on road and no response from the road side assistance team. The manager of the showroom from where the delivery was take was not responding to calls. after sp...
Feb 27, 2024 by Nandini
OLA ELECTRIC - Not able to raise ticket Application account issue Closed
Recently i was driving my ola and suddently i fall down due to issue with Cruise control. They have changed some spare part and later application stopped working as they did some reset. Since than i am not able to login to application. I have r...
Feb 26, 2024 by Jiten Pansara
OLA ELECTRIC - Defective Scooter Delivered Closed
I had recived OLA on the **th of Jan and the very next day my bike stopped working i took it to the same experience center of OLA ans handed over the bike, till today they havent returned my bike...
Feb 08, 2024 by Daniel
OLA ELECTRIC - Ola pro Gen 2 yet to get delivery booked in October 2023 Open
I have booked OLA S* pro Gen * on October **th ****. Scooter dispatched from the manufacturing unit on December *st week. But, its not getting delivery to me. They said, still RTO is not done. Showroom is Gandhipuram bus stand near, Coimbatore....
Jan 30, 2024 by Sivaraman
OLA ELECTRIC - New bike used by OLA staff for before delivery Open
Order I'd IDOET-***************-IJO*****. .scooter purchased on **nd December. Delivery date was **th Jan ****. Downloaded the ola electric app and saw the someone named Yogesh Kumar was riding my bike and the bike has already been used for **...
Jan 29, 2024 by Anand Mansinghani
OLA ELECTRIC - Delay in delivery Open
i booked a ola s* pro on ** dec ****. it was said that it will be delivered on * jan **** . but when i reached the showroom on the said day they told me to come the next day as the scooter wasn't ready yet. and when i arrived the next day to re...
Jan 03, 2024 by adwaith
OLA ELECTRIC - Faulty scooter delivered Closed
i have received faulty scooter, newly provided scooter not able to charging, different color scooter received, bugs in application many feature not working, reverse not working and many more issues ...
Dec 13, 2023 by chintanchotalia
OLA ELECTRIC - Internal damage of the bike and asking me to pay Closed
Once upon a service center visit, I found myself facing an unexpected challenge with my vehicle. A peculiar noise near the headlight prompted me to seek assistance at the Indirnager service center. However, what seemed like a routine check unve...
Dec 10, 2023 by D NANDA KISHORE
OLA ELECTRIC - Ola electric breakdown time breakdown vehicle delivered just one week before Closed
On **/**/**** I received delivery of Ola S*-pro. In just * week, I have faced *rd time breakdown of my vehicle regarding touch-screen and connectivity. Since it is new I will get free service, but what after that if it will continues to malf...
Dec 09, 2023 by Deepak David
OLA ELECTRIC - Vehicle not delivered Closed
my vehicle is not yet delivered, order Id is ****PEA*** even after uploading all the documents end number of times and making full payment in advance. I'm raising the claim for harassments from your team , worst electric company. ...
Nov 24, 2023 by Ritesh nagwani
OLA ELECTRIC - Service not provided by OLA electric Open
I had purchased a ola scooter (OD**BJ****), which is * year old now. I have also taken OLA service care package for attending complains directly at my home, but to my surprise after taking the service care package i had to beg them to provide ...
Nov 22, 2023 by Saswata Bisoi
OLA ELECTRIC - Scooter was not working since 1 month Open
My ola scooter was not working since last * month and i went to coustomer care and book service and then technician came and check my scooter but issue wasn't resolved after that i booked brack down scooter service after * or *.* they came brin...
Nov 22, 2023 by Parmar Abhaykumar Balubhai
OLA ELECTRIC - FAULTY BACTERIES TRYING TO CHASE THEM FROM LAST 1 MONTH Closed
MY SCOOTY STOP WORKING SUDDENLY,I RAISED A COMPLAINT ON OLA APP WITH ROADSIDE ASSISTANCE,BUT FROM LAST * MONTH WITH MY REGULAR COMPLAIN ON APP,X,AND OVER CALL NO-BODY IS HELPING IN ANY WHICH WAYS, ANSWER ARE THE SAME ,WE ARE WORKING ON IT,NO ME...
Nov 20, 2023 by VIJAY TANTIA
I have purchased Ola S* Air electric scooter on *st Sep **** and got it delivered on **th Oct ****, but right after a couple of days it is not accepting charging (from first attempt) and total system got dead with handle lock. After several app...
Nov 15, 2023 by DIBYA SINHA SARKAR
OLA ELECTRIC - Scooter not delivered Open
I have booked ola scooter on *th September **** with full payment. At that time the delivery was showing as **th October. I am an NRI and i am in India only for couple of months every year. I booked the bike with full payment considering that m...
Nov 08, 2023 by Lisdon Stephan Dias
OLA ELECTRIC - Service not given Open
I have purchased ola scooter online in January ****. Now on ** th August **** it got some problem and get brokedown i have complained ola through there ola electric app multiple times call customer service multiple times and doing emails too bu...
Oct 10, 2023 by Omveer singh rathi
OLA ELECTRIC - Ola Scooter needs service Closed
On **.*.** my scooter suddenly turned off and it remained off for * days and even rebooting did not work, even after complaining no one came to check. Then on the *th day when I started the scooter, the scooter suddenly turned on, but I have a ...
Oct 03, 2023 by Kunal Kumar Rajak
OLA ELECTRIC - Breakdown issue not resolved but status showing issue closed Open
My scooter has breakdown on **/**/**** .I lunch service request same day , during this period no one connect me but status shown issue closed. During this time period I have colled several person related to ola but they are not helping me . S...
Aug 26, 2023 by Hemant Kumar
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OLA Fleet Technologies Private Limited
Regent Insignia, #414, 3rd Floor,
4th Block, 17th Main, 100 Feet Road,
Koramangala, Bangalore - 560034
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