1. Home
2. Companies
3. Ola Cab

Ola Cab ^(84/158)

Ola Cab - Charged extra amount ^Closed

driver charged extra amount after the trip than what was showing before pickup ...

Sep 27, 2024 by Chandana Gowda

Ola Cab - Ola driver did not follow the map and took a longer route that exceeded my bill ^Closed

I sat in the booked prime suv to go to railway station to catch my train, immediately after sitting I told the driver the otp. I recognized the driver was continuously chewing tobacco and it's smell caused me a headache. At the signals he opene...

Aug 28, 2024 by Pranoti bageshwar

Ola Cab - Discrepancy in OLA Money Payment ^Closed

I had taken Out station ride from Mumbai to Pune in emergency as a sudden death happened in family with OLA Money (Which i am using very frequently) while reached in pune. figure have shown to driver handset and driver demand a cash since he di...

Sep 11, 2023 by Bhupendra Pal

Ola Cab - Ola claiming for payment for a ride already paid to driver ^Open

I have took a ride using ola cabs on Mar **th and after completion of a ride I have paid to driver using paytm. Ola Money was claiming that l, I have selected the payment type as ola money but I didn't and they might have changed the default pa...

Jun 15, 2023 by Ashish Jain

Ola Cab - Ola cab asks due amount which was already paid to the driver ^Open

My Ola travel: *) CRN********** on **/**/**** Amt.Rs.***/-, Paid to the driver at the end of the travel. *)CRN********** on **/**/**** Amt. Rs.***/-, Paid to the driver at the end of the travel. Totalling Rs.****/-. Ola keeps this as due and ...

Jun 14, 2023 by RANJANI

Ola Cab - Irrelevant Charges ^Open

I availed Ola cab on April * **** and paid the money to the driver via phone pe. It's been more than * months and now I am getting message from OLA that the amount is pending and I need to pay it. If not paid my account will be freeze. Neither...

Jun 12, 2023 by Ravi Shankar Singh

Ola Cab - Money paid to Ola driver but app showing balance due ^Closed

I booked a ride on **th April **** in Lucknow. The app was showing UPI method as payment method. But while driving the pay now option was not enabled. The driver asked to pay directly, I gave hi. *** directly through Google pay. I am unable t...

Apr 22, 2023 by Daksh misra

Ola Cab - Been charged both online and in cash for the same ride ^Closed

I was asked to pay rs *** via the ola app which I did via gpay. The driver then showed me that I had to pay *** for the ride on his app which I had to transfer to him. I have receipts for both transactions. Why am I supposed to pay twice? ...

Mar 30, 2023 by Joshua Miranda

Ola Cab - Extra amount charged ^Closed

i was being charged unnesssary *** on ola cabs...

Mar 18, 2023 by kirti

Ola Cab - Bill Invoice on 10 th March 2023 for to fro ride NOT RECEIVED ^Closed

Bill /Invoice on ** th March **** for to & fro ride From RAHARA,KOLKATA TO UNITECH INFOSPACE ,Newtown,KOLKATA ...

Mar 14, 2023 by SUBHASIS KUMAR SANYAL

Ola Cab - Excess km shown against ola cab ride ^Closed

Sir, I had travel through ola cab from rohini sector * delhi to sathla village in uttar pradesh. Distance in km from all routes as per google maps showing maximum of *** km for round trip but they are charging fare for *** km that is more...

Dec 20, 2022 by Ayush

Ola Cab - Amount deducted wrongly not refunding ^Closed

On **th October ****, I made a ride on OLA Cabs, which costed ****/- After the ride OLA deducted Rs **** & **** for the same Ride(CRN **********). I raised many tickets asking for refund of Rs ****/-, but I didn't get any response, everytime th...

Dec 12, 2022 by Rajesh Choudhury

Ola Cab - Mujhse double pese liye gaye ^Closed

maine ola book kari thi hindon metro se cp ke liye and uski payment maine paytm se app par kardi thi but driver bola woh pese apko wapis miljaynge ap mjhe extra cash *** rs dedo maine double payment di hai sir kirpya karke mjhe mere pese wapis ...

Nov 27, 2022 by thakur krishna pratap singh

Ola Cab - Extra Fare ^Closed

Edtimated Fare before ride was shown *** rs. After completion of ride thry charged ne ***. Also ola customer care not ready to file complaint asking me to first pay the amount. ...

Nov 08, 2022 by Anup Pahade

Ola Cab - Paid cash but showing outstanding amount for ride CRN NO ^Open

Paid cash to the driver of amount Rs *** but showing outstanding balance, and payment due" for ride CRN NO **********. ** Oct **. several time complaint on mail to Sendsupport@olacabs.com but not resolved the issue...

Nov 04, 2022 by Ajay Prakash

Ola Cab - Cash and online both payment taken for one ride ^Closed

Driver took cash though ptm payment was auto deducted...

Oct 31, 2022 by Jhilmil BAGCHI

Ola Cab - Fraud Outstation Ola Ride ^Open

This is with reference to the subject cited outstation ride reference number. The concerned driver - Mukesh Singh (Mobile +** ***** *****) exhibited fraudulent intentions to manipulate the total distance covered and collected more money. Thi...

Oct 16, 2022 by Priyadarshi Nayak

Ola Cab - Wrong bill ^Open

...

Sep 01, 2022 by vikram bera

Ola Cab - Excess Money Charged ^Open

I had booked ola ride today from Delhi international Airport to Noida Sector **. Will making the booking the Fare shown was Rs ****. During our ride the Driver took the long route when we argued,he told he is following the route provided by...

Jul 12, 2022 by Rohit Hangloo

Ola Cab - Ola driver took payment to phone number when it was online payment mode for me ^Open

Ola driver took payment to phone number when it was online payment mode for me. in ola app it is showing payment is pending and i called ola driver he is not returning my money also. i have to pay twice now. please help My cell no: *******...

Jul 11, 2022 by Shilpa BK

Ola Cab - Driver misbehaved ^Open

I have booked a cab on *r July **** from Noida to Delhi NZM railway station. Me and my wife were traveling. Cab driver came on location and asked if he can drop me on other gate since its closer, I told him you can drop me on the location I hav...

Jul 04, 2022 by Tapan Sharma

Ola Cab - Fare charged more than the estimated fare ^Open

When I booked the cab the estimated fare was Rs *** and when the driver ended the trip it came out to be Rs ***. It is not that far from Raj nagar extension to Noida, it was merely a distance of ** minutes and I was charged this much extra. I ...

Jun 10, 2022 by Dr Bhoomika Sharma

Ola Cab - Overcharged by OLA cab ^Open

The issue that I have experienced was: I had travelled by OLA cab in March **, **** from West Delhi to Gurugram. I tried adding cash to my wallet using the Ola application and it landed me on POSTPAID page and it was not allowing to change the ...

May 16, 2022 by Mukta Arora

Ola Cab - Accident ^Closed

I booked a ola cab on *th night from howrah to dumdum . Near kangurkachi a truck was parked at the side of the road . My cab driver smashed the cab into the truck due to which i got my head smashed and i was admitted in the hospital and suffere...

Apr 13, 2022 by Pal

Ola Cab - Charged For Driver Mistake ^Closed

Booked a ride.driver not come and I tried to call twice but no response from driver after that I cancelled and I charged **rs.and when I contact company they told me that I can't get refund....

Apr 03, 2022 by Aamir Kangda

Ola Cab - Extra charges taken against bill by Driver ^Closed

On * February ****, I used OLA cab from Dehradun to Haridwar with my family. It was white desire HR**B**** and the driver name was Alijan contact no **********. When I completed my journey, I asked to driver about the charge he demand for extr...

Feb 11, 2022 by Amit Rathi

Ola Cab - Double charge for single ride ^Open

They asking me to pay for double fare for single ride and then they refund half of the money in the form of Ola coupon but I don’t want any future ride with Ola and they increasing my bill by filling late fees...

Feb 04, 2022 by Shravan singh

Ola Cab - Driver charged extra money ^Open

The driver charged extra amount for airport drop and pickup than the actuals showing in the OLA App. The payment was made from Gpay so I have proof regarding the same. Kindly help me for a resolution at the earliest possible. Thanks for your s...

Jan 15, 2022 by Shamwa Saha

Ola Cab - My brother and uncle met with accident while travling from ola cab and they promissed us to give com ^Open

On *th November i booked an ola cab for my brother and uncle from gurgaon to old delhi railway station. In half way, the driver fell asleep and wrecked the car into the divider. My uncle got injuries on leg and brother on head After conta...

Nov 21, 2021 by Pankaj Sharma

Ola Cab - Amount not refunded ^Closed

I had paid rs *** for my OLA ride by cash. Still the amount showing pending in my OLA account. ...

Nov 06, 2021 by Omkar Bal

Ola Cab - Invoice not provided ^Open

Invoice not provided by App or company. I have complained * times to ola customer care on email, twice with screenshots. App is not generating invoice since ** days. Despite repeated requests and complaints, ola bot response is always the s...

Oct 15, 2021 by Gopi Tanna

Ola Cab - I have paid the amount of cab but it is showing pending ^Closed

I have booked a ride for my husband in delhi.. and he paid by paytm. But it is showing pending to me....

Oct 04, 2021 by Radha

Ola Cab - Fare paid cash and debit also from my card ^Closed

My ola cab driver was very clever. He asked me please fare pay to cash. So I decided I will not pay though card. So I will give *** rs. To the driver into cash but after next day I was try booking amount ride then showing *** rs. Pending. Driv...

Oct 02, 2021 by Nidhi tomar

Ola Cab - Excess charging of ola fare and incorrect refund issued ^Open

Pls find the screenshot the driver collected *** through phone pe to his number and also ola postpaid debited for ***. On raising complaint, ola people refunded only ** against *** rest of the money is not yet refunded. Despite several tickets ...

Sep 29, 2021 by Kadari Sravan

Ola Cab - Money paid still its showing in pending status in apps ^Open

Dear Sir, this is to bring to your notice for the below mentioned mail regarding the pending payment of Rs.***,for which i had travelled on **th septerber ****.As there was some problem with connectivity and therefore i was not able to make ...

Sep 27, 2021 by SHAHNAWAZ ALAM

Ola Cab - Showing payment pending on ola even after paying cash ^Closed

I did my ola payment with cash..and now on ola it's showing payment pending.driver asked me to pay cash so I did.....

Sep 24, 2021 by Abhirami

Ola Cab - Refund not given for an ride for which I paid twice due to failed Transaction ^Open

**st August morning around *.**, I booked an Ola mini ride from ulhasnagar to Chembur destination for an amount of rs.***. I paid for that ride from my credit card with transaction ID -> www.olacabs.com ************ IN amount for above transa...

Sep 23, 2021 by Sumeet Sapla

Ola Cab - Amount debited twice ^Closed

My amount was deducted from credit card, but it showed payment failed. So then I also had to pay in cash to the driver and Ola did not refund the money I spent twice....

Sep 21, 2021 by Rajvi Doshi

Ola Cab - I paid by cash for a ride but it showing pending and pay through online How to do clear the pending ^Closed

I ride through Ola app from VM Street to Pallikaranai, Chennai. I paid by cash to the driver. But in the app it showing pending amount and I cannot book ride and how do I clear that pending amount of RS. 298...

Sep 19, 2021 by Mareeswari

Ola Cab - Payment ^Closed

Sir maine **.**.**** ko *:** evening me cab kari thi jiska fare *** aya tha but jab ride finish hui to maine us driver ko *** pay kare. Fir old me again payment kyu show ho rhi hai please slove this matter. ...

Sep 18, 2021 by Swati Gupta

Ola Cab - Train missed due to unprofessional driver ^Open

I have booked a cab on **.**.****, for my wife and kids up to Railway station. But, due to very unprofessional and irritating behavior of Ola Cab Driver, they missed the train. He took a round- round and very long route in his overconfidence...

Sep 17, 2021 by Aditya Prakash Pathak

Ola Cab - Cancellation after asking for destination ^Closed

The ola cab driver phone called and asked destination then cancelled the trip...

Sep 02, 2021 by Swanand Thakur

Ola Cab - OLA app asking for money when already paid ^Open

On *th Aug, I have booked an ola cab from Bangalore Airport to my home on a cash ride of Rs. ****. CRN **********. As soon as the ride ended on Wed, Aug *, *:** PM, as natural, after the ride, I have paid the amount to the driver UPI transactio...

Aug 31, 2021 by ANKIT CHAKRABORTY

Ola Cab - Unnecessary charge to be return to me ^Closed

CRN: ********** I took an inter station trip from my Narol to Maninagar on ** of Aug ** While booking the estimation of the trip was Rs *** They had estimated the distance to be *.* kms and time to be ** min I don't know how they are charge **...

Aug 21, 2021 by Chandramohan sharma

Ola Cab - Ola Cabs over charged other than the amount shown at the time of booking ^Closed

Respected Sir/Madam, My name is Srikanth a resident of Hyderabad. I recently visited MP and booked a Ola Mini Cab with CRN Number: ********** from Hotel (OYO *****) to Bhopal Airport which is approximately ** kilometres. The total amount sho...

Aug 14, 2021 by Srikanth V

Ola Cab - Payment done to cab driver but showing pending status in ola app ^Closed

I have taken cab on *th Aug **** from mumbai airport. I have done payment to play cab driver on his gpay however it's status is showing pending in ola app. Since that am following up with ola coustomer but no one is giving satisfactory answer.....

Aug 10, 2021 by Sandeep Vats

Ola Cab - Not getting a Refund from ola ^Open

I booked one way outstation ride on Sunday ** July **** with CRN no ********** with phone pe as payment mode. Initial estimate was showing **** rs. for *** km. The real shock was when trip completed and I pay **** rs. for a total of *** km. I g...

Aug 05, 2021 by Vaibhav Vilasrao Gholap

Ola Cab - Paid extra charges due to driver fault ^Closed

Hello Team, I have taken an outstation ride from Mathura to Delhi today with CRN No.********** on *st Aug,****. I was travelling with my family including * year daughter. I have been charges Rs *** extra due to long route taken by driver. Mor...

Aug 02, 2021 by Neha Agarwal

Ola Cab - Double Payment for A Single Ride ^Closed

I had travelled through Ola cab on **/**/** & mode of payment was Cash. At the time of payment the driver requested me to pay through Gpay. So I initiated the transaction. Amt was debited to my bank account but it was not reflecting in either ...

Aug 02, 2021 by Mayuri Gade

Ola Cab - Fake claim of use from web and calls for payment ^Open

Since ** July I am getting calls from OLA for some web based use of Cab. Written to the customer care that I did not go to Calicut or use their services from the web. Yet calls are coming with amount claims. +************ repeated calls...

Aug 02, 2021 by KC HARI KUMAR

Ola Cab - High fare and charge for extra miles ^Closed

We rented ola cab for outsation on July **, **** but cab driver charged us extra km which we haven't travelled. As per the information, distance between chandigarh to kasauli sunset view point via parwanoo is ** km.We took roundtrip, so accordi...

Jul 27, 2021 by Chinmayee

Ola Cab - Ola Driver Took A Long Route Which Inflated My Bill ^Open

I booked one outstation cab from Indore to Barwaha Madhya Pradesh. At the time of booking the estimated fare was **** rs. The distance between the places is ** KM. I have used Ola from same place many times in past also and I have paid amount b...

Jul 12, 2021 by Harish Dixit

Ola Cab - Over charged by manipulating ^Closed

the charge mentioned when I booked and till reached the destination ***rs. They stopped the online payment in the app when the cab is reaching near to the location. Once the ride over at the destination the generated amount is ***rs to pay in ...

Jul 10, 2021 by sridhar

Ola Cab - Ola Pospaid deducted Nd I paid cash as well ^Closed

I travelled from Dombivli to Goregaon on **th June ****. The Ola app showed a fare of Rs. ***. So I paid the amount in cash to the driver. But Ola Postpaid shows *** due. I raised this issue to Ola but they say tgat the driver is refusing to ac...

Jun 16, 2021 by Shruti Lotlikar

Ola Cab - Ola Driver denied duty for a hospital ride to a lady ^Open

Denied duty for a hospital ride and abused. ...

Jun 05, 2021 by amarjeet singh

Ola Cab - Ola payment ^Open

This is in regards to a Ola ride taken on Feb **, **** at **:** PM with CRN ********** . I have made a GPay transfer to the driver at the end of the ride. However, my account still shows that I have an outstanding payment wrt to this ride. The ...

May 18, 2021 by Pranathi Mamillapally

Ola Cab - Complaint about driver ^Closed

I book auto tow time same auto but driver not came please take action against him . ...

May 15, 2021 by Sibghatullah khan

Ola Cab - Ola cab services ^Open

I paid for cab services but driver refused to turn on the AC. Its ridiculous that we pay our hard earned money but in return get poor services. This is pathetic of such a huge brand to do that. This has happened earlier too, they charged twice ...

May 13, 2021 by Jaskiran Kaur

Ola Cab - Ola cab services ^Open

I booked a cab from Sector ** chandigarh to Zirakpur(mohali, Punjab) on ** may,****. I asked driver to turn on AC but he directly refused to do so. It is shocking to see that I pay my hard earned money for some service but in return don’t get...

May 13, 2021 by Jaskiran Kaur

Ola Cab - Ola charging me extra money with no explanation ^Open

Ola ride with CRN number ********** has been charged incorrectly for **kms The ride I have travelled should not be exceeding beyond **kms They have produced a bill of INR **** without any further explaination. Even after repeated complaints,...

May 12, 2021 by Debanjan

Ola Cab - OLA CABS Overcharged for 34 KMs which I was not travelled ^Open

CRN: ********** I took an outstation trip from my Delhi to Rampur(UP) on **th of April ****. While booking the estimation of the trip was Rs ****. They had estimated the distance to be ***kms and time to be * hour. I don't know how the estim...

May 03, 2021 by Furkan Ali

Ola Cab - Money debited twice in Ola via UPI ^Closed

I had been charged twice for my ride dated **th Feb ****.Rs. *** had been debited from my upi and i got a mesaage from bank for the debit,so that means the server from Ola's side has failed. The ola customer care said the money should be rever...

Apr 30, 2021 by Lincy Abraham

Ola Cab - Fare was too high as shown ^Closed

CRN ********** I started my ride from tatanagar railway station to my home Gundicha temple Chakradharpur The total distance between this was max **km but when the trip ends it shows we used ***km . The total fare shown was around **** but it ...

Apr 21, 2021 by Anish

Ola Cab - Charged much higher Fair than the Estimated Fare ^Open

I took an Ola Outstation ride from Ahmedabad to Porbandar on ** September, ****, estimated fare of which was around ****/- but I was charged ****/-. Variation in the fare was much higher. I filed a complaint via customer care with Ticket No. **...

Apr 14, 2021 by Ranjeet Goyal

Ola Cab - Ola payment not refunded325 rupees ^Closed

I booked a cab ,Driver was asking me for cash but I told him I have selected the online payment option , I have made the payment via online but afterwards I got a text below - Hi! Rs. ***.* has been refunded to your account as the payment of y...

Apr 11, 2021 by Davesh Goyal

Ola Cab - Misbehave of OLa driver ^Open

Had booked ola cab from golden nest signal bhayander to jogeshwari from olacab app. After receiving driver details, called him for confirmation. On call driver responded very rude and in professional way and when asked why he is so rude, he sta...

Mar 20, 2021 by Vijesh Bheda

Ola Cab - Regards extra amount charge by ola driver ^Open

Hi Team, My mom was traveling to pune airport. And i had choose phone pe option to pay.Driver informed that he is seeing cash of *** excluding toll fee. So my mom paid *** including toll fee to him through google pay as below screen shoot. ...

Mar 16, 2021 by Ajinkya chavan

Ola Cab - Charged twice for the same ride via UIP and Cash ^Open

I took Ola Rickshaw from Panathur to RTO office Koramangala on January **, midway I paid the fare via HDFC Bank Debit Card, after the ride the app showed me to pay via cash. I had to pay twice for the same ride....

Mar 10, 2021 by Sivaprakash Maruthamuthu

Ola Cab - Fare ride is double than estimated ^Closed

I have taken ride from school road badarpur new delhi to nizamuddin railway station. First of all my driver is very rude. I asked him to take route via badarpur via sarita vihar via sukhdev vihar via new friends colony via ashram and via sarai ...

Mar 06, 2021 by Abhishek gupta

Ola Cab - Overcharging ^Open

On *th of Feb ****, my father had to go to hospital. He launched the Ola app, saw the estimated fare of Rs. *** something and booked the ride for a journey of about ** KM. However during the end of the trip dad got a shock by seeing the bill at...

Feb 27, 2021 by Dhirendra Pratap

Ola Cab - Threaten Calls even after payment ^Closed

Team i paid OLA driver Cash two years back and even after saying hundred of times i was been harassed by calls for doing payment i got fed up and did double payment ...and to such cheap level i have been threatened by OLA even after paying twic...

Feb 16, 2021 by hema makhija

Ola Cab - Excess amount than taxi fare is being demanded ^Closed

I am Vimal Kumar ( Mob. No. **********) user of OLA and taken ride from **/**/** to **/**/**. My Ride details are as following worth INR ****: On **/**/**: ***+***+***+***=*** On **/**/**: ***+***+***= *** On **/**/**: *** Total = ***...

Feb 15, 2021 by Vimal Kumar

Ola Cab - Ola payment deducted twice from my account ^Open

I have book ola cab on * Feb from my Ola app. And selected PhonePe for the payment.when I did my payment first time it was shown as Transaction failed but amount deducted from my bank account and on PhonePe also it was showing successful. So I ...

Feb 13, 2021 by Abhishek Patil

Ola Cab - Ola demanding to pay postpaid amount inspite of paying cash to driver ^Closed

I have already paid the cab amount through google pay to the driver and have the transaction bill. I don’t understand why Ola postpaid is selected by default.. the user may not notice it.. It is Ola’s app responsibility to ask the user befo...

Feb 09, 2021 by Smithashree

Ola Cab - Ola Cabs Harassing by making calls to force repayment ^Closed

I had booked Ola Cab on March *th, ****. After the trip at * am, Driver showed ola app prompting for cash payment (Rs. ****). Upon which I made the payment to driver by PayTM and settled the amount. However, Ola Postpaid amount was also deducte...

Jan 31, 2021 by Shubhangi

Ola Cab - Bus is not on aa given address ^Closed

When I booked the set then they told me other address,when the time is so near they changed the address approx it was *hours way.i want my many which is lost in traveling here and ther I need aa payment.. **********its my booking no. content o...

Jan 29, 2021 by Anamika Gupta

Ola Cab - Overcharged and manipulated ^Open

The issue that I have experienced was: I took an outstation ride (round trip) on **st, Dec, **** from Rammamurthy nagar to Bangarpet was charged at ₹*,*** and distance was shown as *** kms whereas the average distance is only *** kms (round t...

Jan 16, 2021 by Priyanka

Ola Cab - Ola can charged 100 extra of total estimated fare ^Open

I booked a can from badlapur to borivali railway station and it showed me estimated fare around ****rs. When we reached there, driver took ****rs. we paid to avoid any argument. then i checked the invoice got from ola. it showed me total distan...

Dec 31, 2020 by sanket patwardhan

Ola Cab - Ola post paid ^Open

I was tempted to go for post paid. I did and paid ****/- However it showed overdue and there is penalty —- ridiculous? Still inlaid **** and told Ola to remove me from Ola Post pay They refuse saying we cannot it Is overdue by ***/- I...

Dec 30, 2020 by Sudesh jaisinghani

Ola Cab - Incorrect FEE charged ^Closed

CRN ********** After booking the Cab successfully, I got a call from the driver to know the location. I waited for almost ** min over there, then got the message MY RIDE HAS BEEN CANCELLED by the driver. I was charged Rs ** for the same. I nee...

Dec 27, 2020 by Shagun Sharma

Ola Cab - Destination address changed by the ola app at the end of the ride ^Open

I was wrongly charged for the ride that I took on **th November from Lane Number *A, Gola Road, Danapur, Patna, Bihar to Pauni Hasanpur, Vaishali, Bihar. I had booked two rides on the same day and the first ride was cancelled because the drive...

Dec 19, 2020 by Rohan Singh

Ola Cab - Charged extra ^Open

After we click the end ride button,it shows us the amount,the amount was ₹**** but the driver charged me ₹**** ...

Dec 05, 2020 by V.Sailaja

Ola Cab - Hello Comp ^Closed

Call Karo **********...

Dec 03, 2020 by pradip

Ola Cab - Difference in fare ^Closed

We were on a short visit to my home town Palakkad from Nagpur. I booked an Ola cab on **-**-**** evening for a trip to Chandranagar, Palakkad from Coimbatore International Airport. The estimated total fare shown was Rs.****. But after reachin...

Dec 01, 2020 by Ramachandran Thekkeveettil

Ola Cab - Refund not made ^Closed

I had booked a cab and I had done the payment through Phonepe Upi for Rs.***. And the amount was deducted. It still showed that the payment was done so I did the payment again and Rs.*** were deducted again. It said in the app’s support menu ...

Nov 23, 2020 by Harshal Bhujbal

Ola Cab - Ola cab horrible car condition and very rude driver ^Open

*> The seat was absolutely torn of car no. MH** EH**** (Driver Mohammad Ali) (Journey date **th Nov ) and i have the pictures also (attaching it). It was hurting us because of torn seat. *> Car was full of dust and mosquitoes as the windows we...

Nov 20, 2020 by SUDIP MUKHERJEE

Ola Cab - Overcharging ^Closed

I travelled **th October from Lalbahadur Shastri international Airport Varanasi to Badihari. Total distance travelled by me was ** km but I was charged for *** km. I talked ola customer care many times but they didn't refund me the extra charg...

Nov 15, 2020 by Ajad Yadav

Ola Cab - I was charged UP state tax while traveling in Delhi ^Closed

I booked a cab on ** October **** at **.** Am from Ashok Vihar Delhi to Dilshad garden Delhi. But ola charged UP state tax of Rs *** without entering UP. It seems that driver committed fraud, he dropped my family in Delhi and entered UP amd the...

Oct 31, 2020 by Vipin Khari

Ola Cab - Poor response by OLA ^Closed

I’m Meenakshi and I’m very much disappointed to share t incidents happened with me by ola drivers . ,I booked the rental car And when I felt driver is drunk though I’m not sure but did not feel comfortable his appearance, I asked him to...

Oct 22, 2020 by meenakshi yadav

Ola Cab - OLA Driver Misbehaved with Woman ^Closed

Dear Sir, Yesterday dated **th October **** Tuesday, I booked OLA, CRN No-********** at **:** HRS, Driver name-Mohd Shadab, Yesterday night around **:** HRS, I booked OLA cab for My Wife along with My daughter age-* Years, Incident took...

Oct 15, 2020 by ASLAM ANSARI

Ola Cab - Extra amount charged ^Open

My booking is manupulated and changed to sedan and charged me *** rupees extra. Ola is looting customers. No response from customer support even after raising ticket...

Sep 20, 2020 by Pranith Anusandanam

Ola Cab - Misbehaviour of Driver and cancelled ride ^Open

Ajay Matele <aajaymatele@gmail.com> Attachments *:** PM (* minutes ago) to support.in, me DATE: **th August, ****. Time: *:** PM MY NAME: Ajay Matele Location: Kalyan West, Mumbai I have booked Ola for my * month pregnant wife a...

Aug 20, 2020 by AJAY MATELE

Ola Cab - Wrongful Charge by OLA cab driver ^Open

Hi, Most respectfully, I beg to say that my name is amit chauhan. Citizen of delhi. Today, I booked a cab from my arrival point DAV Public School Delhi to Vasundhra Sector * Ghaziabad. Destination Place Elara Banquet Hall. CRN number *******...

Jul 03, 2020 by amit chauhan

Ola Cab - Extra money charged wrongly and fraudulent driver ^Closed

i booked a cab for my dad worth rs *** and he gave cash to the driver. the driver said there is some problem in the net he will update later that it was paid by cash but he didnt and it got into my postpaid. i called million of times to ola and...

Jun 10, 2020 by akshara

Ola Cab - Threat calls and messages from OLA ^Closed

Repeated calls and messages and threat cibil score impact after proper communication and acknowledgement from my side. Since * year these bulling is done against me. Ola not verify Driver details and recover amount from him. I gave to Dr...

Apr 04, 2020 by Uttam Abnave

Ola Cab - Ola Driver Cancelled can missed flight ^Open

An Ola cab was booked on March **, **** night for travel from Bellandur area Bangalore to Bangalore Airport. The cab was booked for *.** AM to catch a flight of *.** AM. At *.** AM the cab driver called and confirmed the booking details and wit...

Mar 26, 2020 by Arpit Goel

Ola Cab - Ola Money Postpaid Double Payment ^Closed

Dear Team, I have already reached out to you on *********** thrice in a week to resolve my issue regarding Ola money postpaid payment. They told me we are arranging a call back with Ola Money Postpaid within ** Hour. But I didn't received an...

Mar 19, 2020 by Bikas Pathak

Ola Cab - BEWARE OF OLA OUTSTATION TRAVEL ^Closed

THE ESTIMATE FARE SHOWN WAS ONLY ****. THE ACTUAL DISTANCE IS *** KM THE DRIVER REPORTED *** KM WITH FRAUDULENT MIND IN COLLUSION WITH OLA MANAGEMENT/SYSTEM. ***.* km *hr **min Prime SUV - White Ertiga One-way Trip **:** PM I...

Mar 10, 2020 by SHANTILAL GADA

Ola Cab - Paid Twice for single trip ^Closed

I booked a cab on *th March ****. While try to pay the amount through google pay, the transaction was not successful. So the driver asked me to pay the amount *** by cash and I paid cash. But after sometime the amount got deducted from my accou...

Mar 09, 2020 by Mariappan

Ola Cab - I paid still getting Reminders to pay ^Closed

I have been getting the reminder below, although I had paid by cash after the ride in Kolkata. My mails not being responded. “You Postpaid due amount is Rs.***.**. Rs.**.** late fee is added because of delay in payment. Pay now & stop late ...

Mar 09, 2020 by Subrata Kumar Mitra

Ola Cab - Charged High Than Estimated ^Closed

When I booked the ola Prime sedan it showed me rupee of ***/- and After the ride I was asked to pay rupee of ***/-. on **.**.**** Again on **.**.**** when I booked the ola Prime sedan it showed me rupee of ***/- and After the ride I was as...

Mar 07, 2020 by Jinesh Shah

Ola Cab - Harassment by Ola Cabs ^Closed

This is regarding a ride which has been incorrectly billed to me for a ride taken on **th Nov ****. Despite clarifying it to several call center representatives of Ola Cabs, I kept getting repeated calls every day, sometime ** calls a day. ...

Feb 20, 2020 by Shafey Anwar Siddiqui

Ola Cab - Account blocked ^Closed

My account has been blocked for a reason not known to me. Please help....

Feb 17, 2020 by Joyesh Shaw

Ola Cab - Overcharged by Driver charged higher than the billed rate ^Closed

I booked an Ola cab from Sanpada to Chatrapati Shivaji International Airport at *.** a.m. on *.*.**** (Wednesday). The estimated fare shown at the time of booking was around Rs.*** and the bill came around to Rs. *** (Rs. *** + toll Rs. ** + ...

Feb 05, 2020 by Bindu Achan

Ola Cab - Misleading Package ^Closed

As I recently visited Agra and taken a package to Fatehpur Sekri which mentions * hours ride for ** kilometer ride that cost *** rupees. When I enquired with the customer support they told me it is a round trip. But after my ride i was charged ...

Feb 01, 2020 by Tamal Das

Ola Cab - Deficiency in service ^Closed

Respected Authority, I am a resident of Sonipat, Haryana. I am using you cab services from last * months, and I am highly disappointed. Your cab drivers deny to provide me with local rides. I am a girl, and I thought that your cabs are the mo...

Jan 31, 2020 by Vaishali

Ola Cab - OLA driver took additional charges ^Open

On ** JAN We have booked OLA from mira raod to CST railway station My CRN number is CRN********** . Here is my complain *. Why *** has been charged to me where as bill was ***/-. I have noticed billed amount only after i reach...

Jan 30, 2020 by Pratik Roy

Ola Cab - Wrong Bill generated ^Open

Wrong bill generated of **** rs. actual bill amount is *** rs. They updated wrong exit location which is in bangluru. ...

Jan 19, 2020 by Maheshkumar Gupta

Ola Cab - Didn t receive my refund since last 3 months ^Open

I have took an outstation ride on *th of november. The driver charged me double of the fare shown. I complained to ola support. Since last * months I didn’t receive my refund of ****. They revert in *-* days gap, there executive is not able t...

Jan 18, 2020 by Mimansha Svrankar

Ola Cab - REFUND NOT PROCESSED ^Open

I booked an Ola ride on *th November **** from New Delhi to Meerut(UP). Instead of the original fare I was charged Rs *** more for the ride. On the same day I called Ola customer care support and registered my complaint. Ola customer su...

Jan 17, 2020 by PRAKASH KUMAR OJHA

Ola Cab - Refund not done ^Closed

Ola auto person had demanded cash inspite of it being online payment. On calling ola support I was advised to make online payment as well on the promise that the refund will be done and I called and made it very clear that I want it back in the...

Jan 06, 2020 by Leny Verghese

Ola Cab - Ola delaying my refund amount for more than 2 months ^Closed

This is regarding outstation trip. Driver charged me more than the estimated amount. I raised the compliant immediately and within few days OLA accepted their mistake and said you are eligible for Rs. **** refund. Only Ola asked me share the ac...

Jan 03, 2020 by Bharath Kumar

Ola Cab - Ola Charged 700 extra for a trip ^Open

CRN********** height of Theft..had been lured by customercare to travel outstation in Ola by offering *** off on New Year. When booked upfront fare was Rs****..Ola came after *.** -*.** hours later which never happens for Uber but still travell...

Jan 02, 2020 by Aveek Basu

Ola Cab - Charging unnecessary for ride ^Open

I booked Ola rental and due to emergency i need to cancel ride. Ola charged me freaking **** for *km ride and said it's mistake from your side....

Dec 31, 2019 by Sameer zilpilwar

Ola Cab - Misbehave and force to cancel the trip by OLA cab driver in Ranchi ^Closed

I book Ola cab on dated */**/**** from my residence Magistrate colony ,Ranchi to Astha Mother & Child hospital ,Harmu as my son was very ill and need immediate attention of doctor. After *-** mins of booking driver cancelled the trip from his e...

Dec 09, 2019 by Niranjan Kumar Das

Ola Cab - Ola Cabs Account Hacked and Harassment ^Closed

Hi I live in chennai and someone from Bangalore has used my ola account and booked rides without my consent. When called Ola to file complaint the very next day, There was no action taken and every time I call they promise a resolution but no ...

Dec 07, 2019 by Satish Kumar

Ola Cab - Driver refusal and i am charged 150 ^Open

I had booked a ola cab from pune to mumbai airport for **** hrs with a request for t halts. At around **** the driver called me and said he cannot come and cancelled the trip. In a jiffy i got a Ola message that i am fined Rs *** for cancellin...

Dec 04, 2019 by Dr Brig V Ramanan

Ola Cab - Excess charges collected and no refund ^Closed

CRN**********,OUTSTATION CAB BOOKED,ESTIMATE FOR ** KM RIDE AFTER COUPON CODE DISCOUNT OF RS.*** WAS DISPLAYED FOR AMOUNT RS.***,LATER BILL FOR ** KMS COLLECTED,COUPON CODE DISCOUNT NOT GIVEN AT TOME OF FINAL PAYMENT,RS.** FOR INSURANCE WHICH ...

Nov 06, 2019 by KIRTIKUMAR C THAKKAR

Ola Cab - Ola charged me twice for same ride ^Closed

I just completed a ride with Ola (*-Nov approximately **.**pm). Ride fare was rs. ** and I had opted GPay as my payment method. I paid through GPay while on ride. However after getting down at my drop point, it prompted me to pay in cash and I ...

Nov 03, 2019 by Sreenath P

Ola Cab - Unsafe OLA Harassment of Senior Citizen ^Open

Please don’t book OLA, most unsafe cab service. Today I booked an OLA cab for my Dad from Rajdhani college, Delhi for Gurgaon. BOOKING DETAILS ARE MENTIONED BELOW- CRN NUMBER - ********** Driver Name - Pankaj ( White Ritz) Firstly, driver...

Oct 29, 2019 by Pallav

Ola Cab - Ola ride charged unnecessary fraud ^Closed

Charged more than amount ***/- not as mentioned in ride from Kirti nagar to West patel nagar. Very poor service ...

Oct 19, 2019 by Yashpriya

Ola Cab - DOUBLE PAYMENT for a single journey on ^Closed

CRN**********, Drivers name : LOHIT TUNGAR DATE OF TRAVEL- **.**.** FROM Hudco Housing Estate, Bidhannagar Road Block Number * BRS * Ultadanga Kolkata West Bengal India **:** PM New Town Rd, Action Area III, Newtown, New Town I have paid ...

Oct 17, 2019 by pradyot kumar chatterjee

Ola Cab - Ola cabs took fare twice ^Open

On ** September **** I have booked ola cab from pali hill to thane fare was *** first I was trying to pay by debit card but due to network issue it didn't happened so I choose the option cash payment during ride my bank account deducted *** pay...

Oct 17, 2019 by Vidya Subhash Patil

Ola Cab - Asking for double payment ^Open

Everytime ola driver is asking for cash payment hence I paid the amount by cash and in the application ola is asking to pay the due amount in ola postpaid. Same is happening now and why should I pay...

Oct 14, 2019 by Koushik Dutta

Ola Cab - Accident with ola cabs ^Open

we were driving to work at **am on the western express highway and saw card slowing down in front of us hence lowered our speed too. we were the *th car in line, to have slowed down with safe distance from the car ahead. However, the ola cab be...

Oct 14, 2019 by kamal bhatt

Ola Cab - Driver awaited for 30 minutes then cancel the ride himself ^Closed

**th october ****.i booked an ola from sai world city panvel driver name is BALCHAND GUPTA,mobile number is **********. i was with my family with mother and children in panvel limited cabs were available.hardly i booked an ola.i tried calling t...

Oct 13, 2019 by mohammed faisal

Ola Cab - Riding charges is so high ^Closed

i paid extra charges of today ride... ** september i ride yashvanthpur to my home distance i paid ***Rs today is the same distance is its paid ***Rs.. they charged parking charges of ** rupees i don't know why i should pay for parking charges...

Oct 13, 2019 by uma naveen

Ola Cab - Ola charged Toll Parking Fee for Bangalore airport DROP ^Closed

On ** Oct ****, I hired Ola ride vide CRN********** from Banshankari Temple Side, Banashankari Metro Station to Main Terminal, Kempegowda Int'l Airport Rd, A - Block, Gangamuthanahalli. Ola charged me Rs. ** extra being Toll/Parking Fee which I...

Oct 13, 2019 by Captain Sekar Srinivasan

Ola Cab - Abusive Cab Driver ^Open

I booked Ola on Oct *th *:**pm evening from Phoenix Market City to go to home in Magarpartta City with my brother, sister-in-law and * kids. The driver Bhairav Todkar (car MH**-NB****) was assigned and had difficulty locating him as he stop...

Oct 12, 2019 by Sanyogita Singh

Ola Cab - Charging the wrong extra amount ^Open

I booked Ola cab from Redfox East Delhi to Kalkaji, Delhi, booking amount was *** INR but when ride was completed, it shown *** to pay cash. When I checked bill detail nothing was mentioned except tax and total amount. When I complained against...

Oct 10, 2019 by Om prakash Bind

Ola Cab - Driver not reached even waiting 1hour and also not picking the phone call ^Closed

Cab no DL*ZA **** Driver Name shadab...

Oct 07, 2019 by Shilpa

Ola Cab - Cab driver absuing ^Open

My wife booked a cab in ola and the driver called and asked to cancel the ride and my wife said we will be charged if we cancel and the drive started absuing very badly.When i tried to call ola customer care call was not getting connected.I als...

Oct 07, 2019 by Pavan

Ola Cab - Ride fare and payment mode ^Closed

I have booked a ola cab for hazrat nizamuddin. I had applied code to get discount of ruppess ** and after that I had choose the payment mode as google pay because I dont had cash also there was a offer of ruppess ** and they have charged me ***...

Oct 07, 2019 by Vaibhav agrawal

Ola Cab - Ola cabs not taking responsibilty ^Closed

I booked ola cab from my college to guest house i have entered right location and driver mistook and driver took me far away from my destination then ola customer care called me and said you have to pay money or otherwise we will take extra mon...

Oct 04, 2019 by Rahul

Ola Cab - Ola cab driver abusing continuously with vulgar languages ^Open

An Ola cab, which was booked and canceled on **th Sep **** due to an emergency situation by my wife. From that day, the Ola cab driver is making at least ** calls a day and is abusing with bad words. His number is **********. He is using vulgar...

Oct 01, 2019 by Shridhar

Ola Cab - Flase cancelletion charge ^Open

On wed, sep ** at near about * pm i booked a cab and the after reaching my pickup point the driver asked me to cancel my ride because his ola aap is not working and not taking my OTP. In that case i had to cancel my ride and ola charged me **rs...

Sep 22, 2019 by Tushar

Ola Cab - Paid cash for my ride so why OLA post paid? ^Closed

Dear sir This is my CRN no.*********** and driver's name was santosh kumar. I took my ola rental on ..march **** in Patna and i was not aware of any ola credit scheme. I was asked by the driver to pay **** as my net was not working and wa...

Sep 17, 2019 by Amrita Payal

Ola Cab - Wrong route followed excess charge ^Closed

i booked a cab from my home (Dhatunagar) to Asian institute of gastroentrology. the estimated amount was rs. ***, as i didnt know the route the cab driver has taken a wrong route and charged me r. ***, i didnt pay the money as the driver was th...

Sep 09, 2019 by bappa mondal

Ola Cab - Non response for a booked cab ^Closed

I was booked a ola cab for dropping me at coimbatore Airport from Palakkad on ** Sep **** by **** hours . It was booked on ** sept. from my mob. No.**********. The pick up location was Shanthi Colony, Chanranagar Clony. It was also confirmed th...

Sep 08, 2019 by balakrishnan chellan

Ola Cab - Overly charged by ola ^Open

For a ride of **.*kms in ** mins without any wait and in Ola mini, I was charged *** rs. They even charged me for toll which the driver didn't even pay...

Sep 06, 2019 by Deeksha

Ola Cab - Driver very rude n cancel ride without leting us know ^Closed

Driver was very very rude n canceled ride without leting or informing us beforehand. Aftr waiting gor him when called him he ruled hang over the phone...

Sep 05, 2019 by Taruna

Ola Cab - Ola driver cancelled my ride ^Open

I booked an ola cab. The driver called me for the location and after knowing the location he acted as if no network. Again I called him he started making fun of me and abused me. He started mocking me and forced me to cancel my ride. I said I c...

Sep 03, 2019 by Mohammed riyaz ibrahim

Ola Cab - Extra money charged by Ola cab ^Open

On ** Aug **** approx ** pm, I booked Ola cab. At the time of booking fare shown by Ola is estimated Rs *** but after completion, my journey bill came to me of Rs *** approx double fair. There is no toll tax, No traffic, No waiting fees etc. ...

Sep 01, 2019 by Inspector Subhash

Ola Cab - Diver take extra money and Ola also ask extra money ^Open

I am Shubham agrawal , Ola company and his driver cheated with me I take a ride on **-*-** whose CRN NO. IS ********** , in which by cheated bill make of excess amount **** and I paid **** because driver fight and now Ola ask *** show payment ...

Aug 28, 2019 by Shubham agrawal

Ola Cab - Unnecessary charge from ola ^Open

They are continuously showing that the customer is due for *** rupees, but there isn't any ride worth that money at all. It is preventing me to use oka thereon. The issue had been reported several times, * mails lodged, spoke to * senior execut...

Aug 24, 2019 by Sailaja Matta

Ola Cab - Ola cab driver cancelled the trip ^Closed

Subject: Re: Sorry, We could not schedule a ride for you The cab was booked for my dad (a senior citizen) to be dropped off at Banaswadi Rly station. Hope the importance of the ride at a peak time in this city is well understood at your end a...

Aug 24, 2019 by Vm jayadeesh kumar

Ola Cab - OLA ^Closed

Hi, I use OLA cabs for travel purpose however they are not providing a good service and they don't deserve to be in the Indian market. They cancel the rides and when trying to reach customer care or complaint in the app. they are beyond rea...

Aug 22, 2019 by Rahul Rio

Ola Cab - Cab fare charged wrongly ^Closed

Ola cab charged exorbitantly high price for my ride from airport to home..it was almost triple the amoun...

Aug 20, 2019 by Nikita

Ola Cab - Such insane driver in OLA cab ^Open

Today we booked a ola cab. I have attached the screenshot for the details. After starting the ride he asked me what is the amount that is showing for this ride. I told him *** or may be little more. He then instatnly told that with this amou...

Aug 19, 2019 by Chetan Sinha

Ola Cab - Charged waiting fees ^Open

I booked a cab to walford on **/*/****. I was charged wainting money of Rs *.My estimated bill was Rs *** but I had to pay Rs ***.It was the fault of the driver who was not able to find out my pick up location,it was me who was waiting for the...

Aug 19, 2019 by Santana Medhi

Ola Cab - Pick cancelled by Ola and delayed another pickup ^Closed

I booked ola cab from Dhaula Kuan to Noida extension , firstly driver made to wait and then cancelled , another can too delayed, Ola cab intially I booked at **.** pm and finally got ride at **.** I was having some urgent package which I have ...

Aug 15, 2019 by Talmeez

Ola Cab - Money Paid but they are threatening me ^Open

I took a ride by using my credit card from ola. I paid the bill for the same on *th april ****. still they are calling me up and threatening me that i have to pay them etc etc....

Aug 11, 2019 by Rahul Mangal

Ola Cab - OLA Cab driver dropped in middle of journey due to water logging without helping with solution even ^Open

On saturday I had booked OLA ( swift desire )from Khanda colony panvel to MBP mahape my office, driver ( sarvesh Kumar yadav)suddenly stopped the car in half way pass journey where their was water logging on road and asked me to get down as h...

Aug 07, 2019 by Greeshma Sachin Thakur

Ola Cab - Ola didn't resolve my issue ^Closed

I did book OLA a week ago and did payment using UPI. The payment was successful and UPI too it's showing confirmation from OLA as successful but still in app it's showing amount as due. I did call their support staff *-* times but didn't get sa...

Aug 03, 2019 by Jaydip Thakkar

Ola Cab - Shown one rate and charged 4 times more than the fare ^Open

I have booked ola mini cab for ride on *nd August ,****. At the time of booking , it had shown me rs.***. But at the time of dropping it had shown me rs ***, driver also tried customer support to know where it went wrong . After so much of time...

Aug 02, 2019 by Jyothi

Ola Cab - Charged higher fare ^Open

I booked a ride from New Delhi railway station to Defence empire, Tilpata village, U.P. on Friday **.**.** around **:** p.m. *. I booked ola because it is showing fare lesser than uber that was around ***/-. *. I booked only when I have seen...

Jul 23, 2019 by Swapnil Singh

Ola Cab - Threatened by OLA ^Open

Took an OLA from my hotel in mumbai to the airport. I paid the driver *** in cash after which the driver probably did not end the trip. As a result of which, OLA customer care asked me multiple times to pay the same amount again because of the...

Jul 23, 2019 by Meenakshi Ray

Ola Cab - Ola cabs wrong calculation for the bill ^Open

The so-called "Non-Professional" company run by non-professional customer support along with buggy software to support their logics to the customer on their services. Here is my story to add to their business ethics and we can debate as long as...

Jul 18, 2019 by Inderjit Singh

Are you Ola Cab?

Resolve Complaint

Are you Lawyer?

Help Consumers

Recent Travel Complaints

How to file a complaint against Ola Cab

Go to "File a Complaint" page
Choose Ola Cab and write your complaint in detail
Enter your personal information to create an account
Get refund / replacement / damages from Ola Cab