File a Complaint against Nurserylive
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Nurserylive?
If you are not satisfied with Nurserylive, file a complaint now:
1. Go to "File a Complaint" form
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a. Contact the customer support of Nurserylive first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Nurserylive - No news on my order Closed
I want a refund. Its been three weeks no news on my order. There is nobody replying to you and i am frustrated now. ...
Jun 28, 2021 by Rekha Chandran
Nurserylive - Plants not yet delivered Closed
I have ordered * set of plant on **th of June ‘** but till now that is on **June’** I haven’t recieved anything and it’s paid order. I have also mailed them about the delivery status but they alway replied that it will be dispatch in *...
Jun 24, 2021 by Indira
Nurserylive - Nurserylive order not delivered Closed
I ordered Rs **** worth plants from NurseryLive on Jun * **, but till date they have not been delivered (its June **th). The order keeps showing the status as ready to be dispatched. They dont have any call number, and noone responds on the aut...
Jun 17, 2021 by Shelly Sharma
Nurserylive - Money not refunded Cancellation not processed Open
Hi, I ordered plants from NurseryLive on May **, ****. The item was not shipped. On May **, I requested for cancellation. There has been no response from NurseryLive if the order is canceled. I have only received automated responses. Order n...
Jun 07, 2021 by Pranjali Kirloskar
Nurserylive - Package not delivered i don t need order I want my money back Open
Hai my name is kalyan kumar my order number is NLV********** ,ordered live plants from nurserylive worth of **** rupees on ** MAY **** ,till now there is. No response ,this is FRAUD and CHEATING, is want my money back, I want my money back...
Jun 03, 2021 by Kalyan kumar
Nurserylive - Prepaid order not delivered Open
I placed a prepaid order on May *st but it is not delivered till date and there is not update from support team. There is no reply from them about the order. There is no option to cancel the order either. Customers support chat is always away ...
May 29, 2021 by Tej Pal Sharma
Nurserylive - Order is not confirmed Closed
I have made payment of Rs *** but the company doesn't give me order confirmation and when i contacted them which took nearly * days they said that my payment is failed. Then i contacted Phonepay and they confirmed that the payment is successfu...
May 24, 2021 by Mohit
Nurserylive - Package not delivered Open
I have ordered * packets of different vegetables seed on **th April . They said to deliver it by * may after i mail them to deliver it as soon as possible on * may then they re-scheduled it for ** may but not delivered yet and now they are not...
May 12, 2021 by Jyoti Singh Chauhan
Nurserylive - Order not shipped Closed
Order booked on *th April order number NLV********** , but till today no information received. I am trying contact them and wrote many complaint but no results. Pawan Bansal...
Apr 13, 2021 by Pawan Bansal
Nurserylive - Nurserylive com Package not delivered Open
I had ordered a plant from nurserylive for *** . The amount maybe small but can buy * poor people food .please help this to be resolved....
Mar 26, 2021 by Noone ar
Nurserylive - Not recieved order no response Closed
Sir I have ordered budding and grafting knife (** pcs) on dec ** and paid *****. Until now no response from them we are not able to contact them. The only way we can contact them is thru chat for that also they don't respond. I feel cheated k...
Jan 14, 2021 by Ahmed Yasin
Nurserylive - Order status not available Open
There is no information regarding the order status available anywhere on the site. Also they are not replying on whatsapp and email, details of which have been provided on their website....
Jan 04, 2021 by Muskan Gupta
Nurserylive - Bad products and poor customer care service Closed
As part of their pollution free diwali campaign, they offered to give free plants if one can get to sign other people.I took part in the campaign and was eligible for * ’free plants' where I had to pay ***rs as shipping charge- jade plant and...
Nov 09, 2020 by Mani
Nurserylive - Refund not issued Open
I had placed an order for * plastic planters on **th Aug ****, order noFPVX******. But till now they have not delivered the product and when I asked about the status, they said that they could not source the mentioned product, so they are issui...
Oct 28, 2020 by Anu Antony
Nurserylive - FRAUD AND SCAM Open
So there was an offer going on in which if we get *** referrals we would have got * plants free. I had reached ** referrals. My browser history got deleted by mistake so I changed the password and logged in again and my referrals were zero. Als...
Oct 26, 2020 by Purbasha Singh
Nurserylive - Package not delivered Open
OrderNLV********* We had ordered hyacinth,tulip and racunculus bulbs However we received only microgreen packet which was free with these plants.... We have already made online payment of rs.****. we are not able to individually track each pr...
Oct 23, 2020 by Asha Nair
Nurserylive - Package not delivered Open
I have ordered plant through Nursery live portal before * months. Since now I didn't receive and got feedback from them. *YXV******* is the order ID...
Aug 24, 2020 by Vishalsurya
Nurserylive - Not dispach nor refund Closed
i am orderd * plant on **rd of jun **** and pay the price but they are not dispach my order and not refund money....
Aug 14, 2020 by Manglesh Bhati
Nurserylive - Order not delivered completely and refund not received Open
Hi Team, I have ordered on **th July order number being - L*CJ******. I made an order for ** items out of which only two have been delivered and I have already paid the money. All of them hasn't been delivered and there has been no response ...
Aug 11, 2020 by Sangeetha S
Nurserylive - Cancelled my ordered product and didnt refund my money Closed
I ordered product from nurserylive worth rs. **** out of which they cancelled * of my product of tomato marglobe and tomato cherry red.instead of transferring my money in my account they transferred it to my so called nurserylive wallet (money ...
Aug 05, 2020 by Vandana Malik
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