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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Order number *******-*******-******* placed on August **, ****. I had returned this item as the quality wasnt good and brand tags and cleaning cloth were missing. After returning the item, Myntra said the quality check failed saying that tags ...
Sep 21, 2019 by Vishnu Mohan
Myntra - Package not delivered Closed
I had ordered Maybelline eyeshadow pallete on myntra. I received a call that the deliver guy is delivering it to my place but I didn't receive the package yet.but its saying that it has been delivered....
Sep 21, 2019 by Rucha Chitale
Myntra - Different and duplicate product delivered Open
I ordered JBL bluetooth headphones from myntra.but they delivered me duplicate product. when i contacted to customer care ,they asked me to wait for * days since they want to investigate this incident. after four days they mailed me to infor...
Sep 20, 2019 by Gaurav Chaudhary
Myntra - Refund amount Closed
I have ordered one Jean's on Friday, due to some issues I have returned that, they texted me within * days they will refund money but this is the *th day still I didn't get money . I gave a call to consumer care they are telling many reasons ...
Sep 20, 2019 by Archana tc
Myntra - Package not delivered Closed
So I ordered HM hoodie from Myntra and since they didn't had COD, I paid from my card and they haven't delivered it yet and today when I checked the app, it's shown that the product got lost in its way because of some inconvenience. Like what t...
Sep 18, 2019 by Imti Imsong
Myntra - Package not delivered Open
I had order for * products from myntra and only * products were delivered and when checked on app it showed delivered all * on same day I was out of town I came home today and checked with Mom she told me only * products came I immediately call...
Sep 17, 2019 by Richa kadam
Myntra - Items not delivered Closed
Very disappointed with Myntra. Called the customer care and escalated the issue but nobody is taking the concern seriously. I agree that I should have reached out to Myntra support within * working days from the time they dropped me an email wi...
Sep 17, 2019 by Amruta Anil Patil
Myntra - Return request not approved Open
had ordered two (same)dinner sets from Myntra on ** Aug. ****.I got them delivered on ** Aug. which was delayed delievery .Both the products are damaged.So I made return request on ** Aug....but until today they have not approved my return requ...
Sep 17, 2019 by Kashmira Mendhe
I am giving you the chronology of events so that what happened will be clear: *. The order for * kurties were made on **th August with the Order number *******-*******-*******. The amount totaling Rs.****.**. *. Items in this order are:...
Sep 16, 2019 by Heera S
Myntra - Product unable to return due to insider points taken mistakenly Open
have ordered shirt from Myntra * out of which I wanted to return , French connection shirt* i have spoken to customer care they said that i have used myntra insider points which I agree i have used by mistake and I’m ready to return the point...
Sep 15, 2019 by Amarpreet Singh
Myntra - Package returned but company not refund my amount more than 60 days past Open
I ordered the * double bedsheet on July **** from myntra. Company delivered to me single bedsheet and I returned to product next day. But company not refund my money more than ** days past ...
Sep 15, 2019 by Sukhvinder Singh
Myntra - Return not refund Open
Order no.:********************* Pickup of return date: **/**/**** Product name: Sera Women Black Solid Layer Fit & Flare Dress Return no.:. ********** Product returned but not recieved refund amount i.e. ₹***.. And bcz of I m a student I...
Sep 14, 2019 by Ragini Yadav
Myntra - Not able to return product Open
Dear sir I ordered few profucts from myntra like jeans tops and skirt.out which skirt is not of my size i want to return it but pickup boy refused because the price shown on the profuct ia in euro and also outer poly of packet didnt contain any...
Sep 14, 2019 by Deepika gulati
Myntra - Myntra Quality Check Fail Closed
Dear myntra, I booked a U.S. Polo Assn. Men Navy Printed Slip-On Sneakers on **-**-****, i received that product on **-**-****, the product was good but anyhow it don’t look good on me. So on **-**-**** i created a retun request though myn...
Sep 13, 2019 by suman dutta
Myntra - Empty packet delivered Open
Ordered a belt on August **, **** with Order ID *******-*******-*******. The packet arrived but it was an empty box. The belt was not there inside. No resolution provided after multiple complaints. While I have already suffered a financial loss...
Sep 10, 2019 by Sachin Chawla
Myntra - Unable to return defected items Open
* items were delivered to me on *th Sept on Sat on my office address. Since it has a return policy of ** days on Myntra, I tried returning it today *th Sept. But the app is not showing me any option and the customer care also refused. On discus...
Sep 09, 2019 by Shivani Gupta
Myntra - Spurious Product with local packing Open
I was duped of **** INR paid in advance , for Airmax shoes - sent in local dhaba with rubber band. The product is so poor that it is gives me boil in * places with in * Km of trial. One escalation guy says, on call record, the original nike dha...
Sep 09, 2019 by Vishal Sharma
Myntra - Recived defective product Open
I have received a dress for one week ago and i returned it due to defective product and it was fully damaged and it was bad smell like someone used it.After ** days they messaged that return is failed due to quality issues which i got a defecti...
Sep 08, 2019 by Vyshak P
Myntra - Regarding refund issue Closed
I have ordered Levi's shirt on Myntra. After the delivery, I noticed that I got an old and defective product that someone had already used. I returned the order and I have waited for * days to get the refund and after that, I got a message that...
Sep 08, 2019 by G chandra teja
Myntra - Received wrong product Open
I ordered fruit of the loom men pack of * briefs MHBO**-*P-C*, and I got * pair of basic brief MHB**-*P-A*S* which is completely different from what I ordered. Please do the needful....
Sep 07, 2019 by Ravi Shankar
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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