File a Complaint against Jet Airways
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Jet Airways?
If you are not satisfied with Jet Airways, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Jet Airways and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Jet Airways
But before filing a complaint, you should
a. Contact the customer support of Jet Airways first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jet Airways - Flight Cancellation and not providing alternative flight to travel Open
This is the second time I got cancellation SMS. I tried contacting jet airways CC but could not get through. I have also complained in national consumer helpline and complaint number is *******. Please reschedule my flight on ** April **** as t...
Apr 03, 2019 by Abhijit Deb
Jet Airways - Flight cancelled and full refund not received Open
Regarding flight *W ***, leaving from BOM at * am reached Delhi at *:** am, on **rd March ****. PNR - ELAHXU. At **:** pm ** March, IXIGO app showed (no notification by itself, I manually checked the app) the flight has been cancelled. Screensh...
Apr 03, 2019 by Hemant Chhabra
Jet Airways - Flight cancellation without prior information Open
My brother was supposed to travel on **th March from Delhi-Bengaluru at *:** am. On reaching airport (Delhi) he was told at the counter that flight got cancelled, no prior information was provided. What they offered was a flight from Delhi via ...
Mar 30, 2019 by Mohit Choradia
Jet Airways - Flight cancellation done Open
We newly wedded couple had planned for our honeymoon trip to Himachal Pradesh for the period of **.**.** to **.**.**. Considering our post journey to be attended important tasks, well in advance on **.**.** we had booked our two air tickets of ...
Mar 09, 2019 by Acharya Ravi Rameshbhai
Jet Airways - Jet staff didn't allow me to checkin Open
I am writing this mail for the worst experience ever had with Jetairways. I had booked an online ticket from Dammam to Indore dated ** Dec ****, and because of unfortunate incident happened with Jet staff, they simply cancelled my ticket with c...
Feb 18, 2019 by ABDUL KADER RIZVI
Jet Airways - Jet Airways Flight Cancelled Open
My flight (*w-**) from Singapore to Bangalore on *st of Feb **** was cancelled, due to that my next flight(Indigo, JetAirways) from Banglore to Indore and meeting was automatically affected. I was supposed to be reached Indore on *nd of Feb by...
Feb 06, 2019 by Jayesh Verma
Jet Airways - Unable to board jet airways flight 9w0783 Open
My flight was supposed to leave at *:** a.m and I was in the airport @ *:** a.m I was in the queue to get the boarding pass told the jet airways guy about the situation but they insisted to follow the queue and get the boarding pass. When I arr...
Jan 03, 2019 by Debjyoti Deb
Jet Airways - Jet Airways flight schedule Closed
hi , I am nishant agarwal one of frequent flyer (jet privilege) using jet airways service for domestic and international travelling. with respect to my previous experience of your service I decided to fly with jet airways airline for my w...
Nov 15, 2018 by Nishant Agarwal
Jet Airways - Refund not transferred after 10 days Closed
I have canceled the Jet Airways tickets on **th August,**** and have been waiting for the refund ever since. It is a huge amount of **** euros for me. I have been given the standard reply "We are looking into the matter". Could any executive ...
Sep 10, 2018 by Ankita Kamalakar Kinnerkar
Jet Airways - Amount deducted, ticket not issued Open
I was booking a ticket for Mumbai-Bangalore (*W ***) on **th October. A message was shown that I have exceeded the maximum number of payment retries and that I need to start again. So I did it again and the same message was shown. Afterwards, t...
Sep 06, 2018 by Abhirup Majumdar
Jet Airways - Refund not given Open
I was supposed to travel from TRV-BLR for a meeting and return as per the following details: Date, Booking reference with EaseMyTrip, PNR, Ticket number *W-***, Tue-**Jul****, EMT********, LLQJMV, *************/*/* *W-***, Thu-**Aug****, EMT...
Sep 05, 2018 by Rajesh SR
Jet Airways - Flight Delayed by 2 hrs Open
Dear Sir/Mam, Below detail flight was booked on ** Aug **** got delayed by * hr. I want to claim for the Compensation for the same. Mr. Achu Santh *W-**** DXB-TRV PNR - GLYLDP Mr.Chikkumon Sathyan *W-**** DXB-TRV PNR - CNGDLZ...
Aug 26, 2018 by Ali Asgar
Jet Airways - Jet airways charged full ticket price for an infant Closed
I had booked rountrip journey from Pune-Dehradun and Dehradun-Pune... Onward journey was **th May and return was **st June. Ticket was booked by JP miles. Travelers were one adult and one infant. Since JP miles cant be used to book tickets for...
Aug 06, 2018 by Shashank Shukla
Jet Airways - Unhygienic food served Open
I had ordered for fruit platter when I was traveling on jetairways flight from Pune to Hyderabad. Date :**-June-**** flight details - S* **** code share *w **** Departure - *:** AM In that fruit plate Jet airways served fruit mosquito's. ...
Jun 28, 2018 by Sachinkumar Patil
Jet Airways - Double charged for business class upgrade and baggage Closed
Received an email from Jet Airways asking me to bid to upgrade my flight ticket to Business Class. As I had excess baggage, ** kgs, I thought this would be a good idea as Business Class allows baggage of upto **kgs. The maximum bid amount was R...
May 18, 2018 by Neil Pinto
Jet Airways - Exorbitant deduction of refund Open
I hv booked * pax domestic airline ticket from Mumbai to calicut (CLT) on **-**-**** through 'yatra.com for travelling on **-**-**** by paying Rs. *****- (Booking Ref: *************.Jet airways flight No. *w****. When I noticed there is some c...
Apr 24, 2018 by ramdaskatirattiltekayil
Jet Airways - Airfare not refunded as promised Closed
I was flying from Hongkong to Ahmedabad but due to mismanagement it was converted into a nightmare and they hold us at Banglore airport for ** hours like an animal in Slaughterhouse. They announced full refund to compensate but just gave appro...
Apr 01, 2018 by Jitesh K Purohit
Jet Airways - Damaged checked-baggage Open
I travelled from Ahmedabad to Amsterdam on **th December ****. On arrival at AMS, we found my newly-bought luggage to be damaged. We immediately looked for jetairways office but was redirected to klm office in the airport (they are sky team par...
Mar 25, 2018 by Sridhar Krishnan
Jet Airways - Mentally and Physically Harassed Open
I booked a jetairways abu dhabi to lucknow flight no.*W***,pnr no.KETQOB.My ticket was confirmed but the airlines overbooked the jetairways flight and diverted my route instead of flying directly from abu dhabi to lucknow jetairways forced me t...
Feb 18, 2018 by Shahid Iqbal
Jet Airways - Flight boarding disruption Open
Hi, I was supposed to travel in the flight no. *W*** on **thFeb**** at *am from BLR-DEL. I reached the check-in queue an hour before the flight time and checked in my baggage ** mins before(at * am for *:** am flight). The agent at the boarding...
Feb 13, 2018 by Utsav Arora
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