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The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Ixigo - REFUND NOT CREDITED Open
I BOOKED TWO FLIGHT TICKETS IN IXIGO.BUT FLIGHT HAS CANCELLED AND I REQUESTED FOR REFUND.I CALLED FLIGHT SERVICE COMPANY THEY SAID MONEY ALREDAY CREDITED IN IXOGO.BUT THEY DIDNOT REFUNDED ME UNTIL NOW.....
Jul 03, 2021 by SHAIK KHAJA MOHIDDIN
Ixigo - Train ticket not booked but debit money Open
I'm Joseph ixigo app mobile through train tickets booked on**/**/**** to CSMT to HYB by**/**/****.tickets not booked but amount ***rs is debit in my account ,the ixigo software is replied your amount is refund credit to you account in**/**/****...
Apr 28, 2021 by Vincentjoseph
Ixigo - Money deducted but booking not made Deducted amount not refunded till date Closed
I did a booking of train berths in train no ***** YPR-VASCO Express on ** Mar **** from my Ixigo mobile app. Booking was failed and amount of rupees **** was deducted. I paid the amount through my Google pay. It is going to be ** days but my mo...
Apr 11, 2021 by Deep Singh
Ixigo - Bus booking Closed
the bus was from Pune to Goa on ** march **** in the name of nishtha aggarwal the booking failed but refund not received till now...
Apr 04, 2021 by Sonika Patel
Ixigo - Deduction 2 times Open
ticket confimed on **/**/**** pnr n.********** but amount deducted * times...
Mar 28, 2021 by vijay taluja
Ixigo - Refund Closed
I booked * way Flight tickets from Ixigo for ** November **** with booking ID- IF**************. Total amount Rs ****. But due to COVID Restrictions both the flights got cancelled and the full refund was Initiated to me by the airlines within...
Feb 23, 2021 by Parth Kaher
Ixigo - Refund not received Closed
Amount deducted from my account but neither ticket nor refund received...
Feb 12, 2021 by Vijay G Kulkarni
Ixigo - Ixigo not allowing to book againts credit shell Closed
Tried booking a flight against spicejet credit shell but ixigo doesn’t have an inbuilt option for doing so. It forwards the request to spicejet website and then on that website, I was asked to book on ixigo. It’s like both the brands are di...
Feb 09, 2021 by DeepaliM
Ixigo - Booking of train tickets Closed
I was booking * train tickets from muv to gaizabad. In the payment methods i selected the google pay option. The ixigo app redirected me to the google pay app where i completed my payment. The payment was successf...
Dec 27, 2020 by udit prakash kushwaha
Ixigo - REFUND Open
DEAR SIR I HAVE BOOK NASIK TO AHMADBAAD BUS SERVICE FROM IXIGO AND MAKE A PAYMENT OF **** BUT THEY DIDN'T BOOK MY TICKETS WHEN MANY EFFERT I CONTACT THEM THEY WE RECEIVE MONEY AND BOOKINGWAS NOT BY THERE SIDE THEY SAID WE WILL REFUND U AFTER * ...
Dec 26, 2020 by Abhay Ramchand lodha
Ixigo - REFUND TO CANCLLED TRAIN TICKET Closed
DEAR SIR I CANCLLED MY TICKET TO **/**/**** THIS PNR NO. IS ********** MY REFUND AMOUNT IS NOT CREDIT IN MY A/C SHOW I REQUST TO YOU PLEASE HELP ME MY REFUND AMOUNT IS ****/-...
Dec 23, 2020 by BYASH MAURYA
Ixigo - For money not refund Closed
I was booking the train ticket & i pay *** ticket amount. But suddenly my phone screan go back before entering the password. I want my money refund ...
Dec 18, 2020 by Adarsh Jaiswal
Ixigo - Refund not received Closed
I booked two-way flight tickets with Ixigo and the flight was once rescheduled in July ending up in a total refund of the amount INR ****. This refund has not yet been issued by Ixigo. They mentioned that by mistake they missed this refund amou...
Nov 01, 2020 by Swati
Ixigo - Refund Closed
I logged in the ixigo app to book train ticket on **/**/****, the amount was deducted but the booking was not done. On searching for my transaction details it was empty. I would like to get my amount refunded instantly. Kindly do the needful....
Oct 31, 2020 by Preejisha
Ixigo - Ixigo didn t refunded in allocated time Closed
ixigo is an intermediate app to book flight tickets and other tickets also. Airline named spiceget canceled their flight due to pandemic and refunded by **th of September only. Earlier spicejet promised me that they will be refunding my mone...
Oct 28, 2020 by shivlok
Ixigo - Flight got cancelled due to covid19 and it s been 6 months and did not get refund yet Open
I Had A Round Trip Flight From Bangalore To Kuala Lumpur **th March And * April. Due To Covid-** Pandemic Both Flight Got Cancelled. I Have Been Following Ixigo For Months Now. They Are Not Giving Me The Refund Instead Keep Saying Refund Is Und...
Oct 12, 2020 by Kenneth Daryl Mendonsa
Ixigo - Flight got cancelled due to covid pandemic but didn t get the refund yet Open
I Had A Round Trip Flight From Bangalore To Kuala Lumpur **th March And * April. Due To Covid-** Pandemic Both Flight Got Cancelled. I Have Been Following Ixigo For Months Now. They Are Not Giving Me The Refund Instead Keep Saying Refund Is Und...
Oct 12, 2020 by Keith Aryl Mendonsa
Ixigo - Flight got cancelled due to Covid19 but didnot get the refund yet It s been 6 Months Open
I had a round trip Flight from Bangalore To Kuala Lumpur **th March and * April. Due to Covid-** Pandemic both Flight got cancelled. I have been following Ixigo for Months now. They are not giving me the refund instead keep saying refund is und...
Oct 12, 2020 by Supriya Joshi
Ixigo - Bank account not credited Closed
I booked the flight ticket where I used the code that was showing on Ixigo app for **% cashback in my bank account within ** days but still I have not received the same. Even I called many times to customer care and they always say that this wi...
Oct 10, 2020 by Aman Khandelwal
Ixigo - Cancelled Flight Due to Covid but not got refund Open
I booked indigo flight on **-Feb-**** for booking date: **-April-****. And cancelled on **-March-****. I got it from indigo as a Credit Shell but not got refund from ixigo. Now if i try to utilise the credit shell indigo guys are saying bookin...
Sep 22, 2020 by Bitu Kumar Nirala
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