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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Infexn Laboratories?
If you are not satisfied with Infexn Laboratories, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Infexn Laboratories and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Infexn Laboratories
But before filing a complaint, you should
a. Contact the customer support of Infexn Laboratories first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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