File a Complaint against Hathaway Broadband
Case Details
Personal Info
Resolution
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathaway Broadband?
If you are not satisfied with Hathaway Broadband, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Hathaway Broadband and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Hathaway Broadband
But before filing a complaint, you should
a. Contact the customer support of Hathaway Broadband first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hathaway Broadband - Unwanted calls from Hathway and have not returned my deposit Open
I have disconnected my Hathway internet in Noida in Mar **** after using for just * month and returned the modem and device to the Hathway person who came to install the device. I’m getting *-** calls everyday to get the renewal I have lodged...
Aug 31, 2021 by Shraddha
Hathaway Broadband - Hathway Calls and Messages Closed
I have disconnected Hathway Internet connection in **** but still I am receiving calls and messages from them stating to renew connection. I have said them many times that I have shifted location and no longer need there services but they call ...
Apr 16, 2021 by Lokesh Mhaor
Hathaway Broadband - Return and refund of router Open
Failed to take back the router and refund the security deposit of **** rupees. Tried making many calls but no response, instead they cut the call as soon as I ask for the refund. As they do not offer service in my area I canceled it. They are n...
Apr 13, 2021 by Shreeja CS
Hathaway Broadband - Broadband Not replaced with newer version as promised Closed
I have been facing latency issue since last November and I was promised by Hathway network provider that they will replace my older version modem to multi bandwidth type. A case was opened by a representative on ** November ****. Since then, I ...
Apr 01, 2021 by Vigneshbabu A
Hathaway Broadband - Router not installed as they confirmed Closed
Hathway called regarding offer of free dualband router if upgrade my plan to higher. as per their confirmation I have paid amount on **-Dec-**** and raised request for the same. Last four months I have called them so many times but they did no...
Mar 20, 2021 by Sankar Kannan
Hathaway Broadband - Harassing for offers and renewal of deactivated connection Closed
Account Number: ********** I got internet connection deactivated * months ago yet their team calls twice a day atleast at random times asking to pay for renewal and sends atleast one message mentioning offers. I had already mentioned their...
Feb 06, 2021 by Varun Datta
Hathaway Broadband - Unwanted Account Renewal Calls Open
I have put several requests to deactivate my Hathway Broadband Account. They always say that I will get a sms shortly with my request number but that never happens. Also I am getting harrased by their team calling me minimum ** times a day, as...
Jan 27, 2021 by Shreesh Misra
Hathaway Broadband - Internet networking from last 8 days Closed
Hathway Internet is not working from last * days, I have raised complaint on **th December, but not yet resolved, without my confirmation ticket has closed, they are not following SLA guidelines. As we are working from home, we have faced net...
Dec 19, 2020 by N s s n p gupta
Hathaway Broadband - Harassment Closed
I am called and harassed at least * times a day (minimum end, it goes as high as **-** calls despite having most numbers blocked). I moved out of Delhi and surrendered the modem ** days ago. I have talked to multiple customer care people who ha...
Nov 11, 2020 by Anasuya
Hathaway Broadband - I never seen like this fraud company i e HATHWAY BROADBAND Open
The hathway executive have explained me about the six months package, completely given me the false message, I have given the complient on October *nd, that I'm unable to browse , after that also I have raised the complient no of times, Till To...
Nov 05, 2020 by Sanjeev Reddy
Hathaway Broadband - Hathway Closed
Hi I have rase a compliant ********W****** / ********M****** on ** Sep **** and my account number is ********** name - Rahul Kolekar. My issue has been not resolved till now after making so many call to hathway several times a day and I hav...
Oct 01, 2020 by Rahul manohar kolekar
Hathaway Broadband - Broadband Not yet active Open
The guy named Satish called me when i requested for Hathway BB. He came to doorstep made me to pay the money on **/*/****. Later he is not picking my all where he said the device will be installed on **/*/**** . Still the internet is not live a...
Sep 21, 2020 by Subodh Raichur
Hathaway Broadband - NEW INTERNET CONNECTION MODEM ISSUE NO RESPONSE Open
Hi Sir/madam, I took the new connection with hathway broadband on **- August-****, Raise the complaint that wi-fi is not working , there is technical issue with modem. below are the details of complaints. still no response from the customer ca...
Sep 05, 2020 by M RAMU
Hathaway Broadband - Internet service provider Open
My internet speed is very slow its getting disconnect again n again since * weeks.i have called hathway customer care many times but they did not resolve this issue yet. i want technician to visit my home but no body came yet .because of t...
Aug 29, 2020 by kuldeep singh rathore
Hathaway Broadband - Hathway internet not working Closed
My internet is not working from past * days, I have logged a complaint and still no response. I tried to call customer executives many times but they are telling same story we have escalated to high level. i have recorded everything and I have ...
Aug 06, 2020 by maniteja
Hathaway Broadband - Timely resolution to complaint not provided and refusal for refund Closed
Lost internet connectivity and dont get resolution even after complaining for one week, and request for refund is rejected by the hathway...
Aug 05, 2020 by Shobhit Sachan
Hathaway Broadband - Calls from Hathaway after changing my work place Open
Its been six months since I left the company I was working for, I changed the contact person name and details to the concerned person. after a few months I still receive calls after giving them contact no thrice which they acknowledged, I recei...
Jul 28, 2020 by Dhaval Makwana
Hathaway Broadband - Refund Issue Open
Hi, I had payed for new Hathaway broadband connection on Friday ** July **** at around **:** pm, I was reached out by sales team person (Manish) and was told after making the payment the internet will be installed the very next day. I received ...
Jul 20, 2020 by Harjit Kaur
Hathaway Broadband - Hathway Internet not working as promised Closed
I have taken a hathway broadband connection. My internet gets frequently disconnected and doesn't work when there is power cut. I have raised multiple complaints and no response even to my calls and emails. ...
Jul 14, 2020 by Harish Kondagadpa
Hathaway Broadband - Frequent call after disconnected Broadband Open
About *.* years back I disconnected Hathway broad for frequent internet issues. But still, they are calling for activation....
Jul 14, 2020 by Gunasekaran
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