File a Complaint against Hathaway Broad band
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathaway Broad band?
If you are not satisfied with Hathaway Broad band, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Hathaway Broad band
But before filing a complaint, you should
a. Contact the customer support of Hathaway Broad band first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hathaway Broad band - Service not provided Open
Subscriber's did not provide any service which they promised and failed to do it. They have customer care number which is not working. I tired reaching sales guys dere answer was very rude....
Aug 07, 2019 by Satwik reddy
Hathaway Broad band - Fraud network connectivity from hathway broadband Open
Hathaway is number one fraud broad band provider. My plan was a quarterly plan of ****.** with speed of *** mbps and **** gb FUP but i am getting * to * mbps speed daily. I had contacted hathaway and raised ticket over the said issue but they c...
Aug 02, 2019 by Ajay kumar marupuru
I stopped my Hathway broadband connection last May month. Since then I regularly received a call from the company asking to recharge or about offers. Even after repeatedly explaining that I am no longer interested in renewing connections, call...
Jul 19, 2019 by Prasanth
Hathaway Broad band - Package was not delivered after payment ( 1 and half month over) Open
My Hathway customer id is **********, on **st May **** I have paid the above mentioned amount against *year package. Still the Package was not activated nor the amount refunded. There is no response from the costumer care. Kindly help to rectif...
Jul 14, 2019 by M.Malarvizhi
Hathaway Broad band - Connection not shifted not refunded Open
On ** Jun I have raised a complaint regarding shifting of my connection to nearest place ..The technical person came after couple of days and confirmed that the connection will not be shifted as they don't have setup ..i have asked for refund o...
Jul 11, 2019 by nagarapu laxmi prasad
Hathaway Broad band - Internet is not working after recharge Closed
In hatway portal *** amout is showing for internet reachage we pay amount. Still internet not working for * days. Call ** times to service center they each time says internet will start in * hours. After serval calls we drop mail to billing tea...
Jul 04, 2019 by Parag Rane
Hathaway Broad band - Repeated calls from Hathway Closed
My connection was closed * years ago, with submission of wifi router. Yet I get calls from Hathaway daily. This is turning out to be harassment for me....
Jul 03, 2019 by Soni Pandey
Hathaway Broad band - Too calls despite disconnecting Closed
I am receiving * to * calls and * to * smses everyday even though i have already asked them to disconnect and close my account and not to call any more. But, they doesnt seem to take any action on that but they just keep on calling asking me to...
Jun 29, 2019 by Prabhu
Hathaway Broad band - Refund of money Closed
Dear Sir/Madam, I tried to renew my Hathway Broadband internet service by paying INR ***/- online. After made payment service provider saying that they don't have service at my new location. Then, I just requested them to refund my amount. The...
Jun 27, 2019 by M Sankar Achari
Hathaway Broad band - Hathway Broadband Internet Not Refund of deposit money Ope Open
We opted for Hathway a year for RS **** and while getting the connection we already told them that we will be shifting to other place. They promise to provide the service but now denying to do so and I have to under go a loss of more than Rs. ...
Jun 23, 2019 by Mangesh
Hathaway Broad band - Harrassment of sending messages Open
I took an internet connection of Hathway broadband in **** and I have stopped it after using for few months.I have surrendered the connection and I have returned the modem also immediately. But till today they are disturbing me every day by giv...
Jun 18, 2019 by Arsam sreedhar
Hathaway Broad band - No service is provided since payment is made. Open
On **/**/****, I have submitted all the documents and made payment of ****/- for new connection. On Friday , they told till tomorrow I will get connection. Till today i.e. **/ **/**** , even cabling also not done. Daily I am calling them for th...
Jun 18, 2019 by Priyanka Chougule
Hathaway Broad band - Horrible and rude customer service Closed
Hello Hathaway, My account number is **********. I called *-* times and none of your agent cared to resolve the issue. The last agent I spoke to was JAMES. He was very rude, unprofessional and least bothered to answer anything. When I asked ...
Jun 16, 2019 by Rashi Roy
Hathaway Broad band - Time and money wasted Closed
A/c number ********** I have cald more ** times to Customercare and no resolution yet from th . Every time they only transfer and after ** mins fo wait the call gets dropped. Such irresponsible people work there. Supervisor and floor leads a...
May 31, 2019 by Asha
Hathaway Broad band - Advance payment made but line is disconnected Open
I have made advance payment for my broadband account ********** on the month of Apr '**. So as per this, I am not supposed to make any payment in May'**. However, they still called me for payment reminder and I told if their system is capable e...
May 27, 2019 by Sukomal Sengupta
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