File a Complaint against Hathaway Broad band
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathaway Broad band?
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hathaway Broad band - Payment taken but connection not installed Closed
The issue that I have experienced was: Its has been *th day since i made payment to hathway for new connection. But they did not respond yet, and even they are not picking the phone calls, not responding to emails, even i send a mail to telanag...
Jun 06, 2020 by Pankaj Kumar
Hathaway Broad band - Installation Pending Open
The installation amount has been paid well in advance. But connection is not provided yet . Waiting for a week now ...
May 14, 2020 by Nelakandan
I revoked hathway broadband services some *-* years back. I called and informed them about me relocating. I reminded them to collect their modem to witch they said they'll collect the modem later after some time but they didn't show up. I reme...
May 09, 2020 by Nikhil J Kate
Hathaway Broad band - WiFi not activated Closed
Till *days are gone from installation of Wi-Fi broadband in hatchway till now it is not activated. ...
May 03, 2020 by Bishwapriya puti
Hathaway Broad band - Money has been taken Service not provided Open
My account id is ********** HATHWAY has taken money from me but they didn't installed my connection and didnt provide any service now I want to cancel it and want refund ...
Apr 26, 2020 by Kundan Vashishtha
Hathaway Broad band - Disconnection before the period frequently disconnecting Closed
I had taken Internet connection from Hathway more than a year back. On changing to monthly scheme they have been very frequently i.e. weekend and even during the week disconnecting my connection. On making timely payment still they are not even...
Mar 27, 2020 by Geeta Jagasia
Hathaway Broad band - Money Collected Installation not happened Closed
I got a call from Hathaway Sales agent asking me to take the connection as they have offer and he promised that the installation will happen on the same day then i have paid the amount of Rs **** after that he is not lifting the call almost on...
Mar 24, 2020 by Sk Eizaz Ahmed
Hathaway Broad band - Service not delivered Closed
Hi all, I am trying to raise request to resolve my WiFi issue as all of aware IT company has provided WFH so it's very important to have good WiFi connection..but I ma struggling with connection it's disconnects now and then ..which is impact...
Mar 21, 2020 by Rashmi RK
*.Fake promise by salespersons. Didn't tell the plane complete details and had taken up the money. *. Not completed the installation as promised by the salesperson. *.After all those internet speed is not as they mentioned in the plan. *. In...
Mar 06, 2020 by tiru
Hathaway Broad band - Worst ISP in delhi Closed
Since last * months, they are mot resolving my low internet speed issue. They are the cheaters and everyday when i call or i get a feedback call from them, they tell me to send a technician or resolve the issue but they don't. Such ISP should h...
Mar 01, 2020 by Ranvir Singh
Hathaway Broad band - Irritatating and wasting my time with their calls Closed
I stoped using Hathway almost * years back , still they are calling me from different numbers and irritating me and wasting my time. I requested them to replace my number from their database even though they didn't react and they call almost...
Dec 28, 2019 by narendra
Hathaway Broad band - Hathway folks keep on calling and disturbing even i deactivated my account Closed
I deactivated my account AC# ********** by calling customer care on **nd Nov. But each day i am getting call from Hathway sales folks to activate my account. One or two call is fine but its look like some recovery kind of call and irritating .....
Dec 07, 2019 by uday singh
Hathway broadband service responded to my queries regarding installation so I agreed, I sent them my Aadhar, email and address for processing the installation process through what's app after which an account was created. The person I spoke wit...
Nov 30, 2019 by Bryan Haokip
Hathaway Broad band - Refund not provided Closed
I Asha sharma booked a Hathway connection on **th November **** from Hathway executive Mr Inderjeet +** ***** *****. And paid Rs **** cash for an internet connection receipt attached with this email but he failed to keep his promise so I decide...
Nov 14, 2019 by Asha sharma
Hathaway Broad band - Repeated calls for reconnection Closed
Getting *-* calls everyday for renewing my connection even after telling them it is not needed ...
Nov 13, 2019 by Dibyani Das
Hathaway Broad band - Harassment by Hathway Closed
Hathway keep calling and messaging me every day , I disconnected my Hathway prepaid connection one year back . I asked them to delete my number every time when they call. But nothing got changed , still getting call and message every day ...
Nov 06, 2019 by Ravi Prakash
Hathaway Broad band - Hathaway High speed Mafia Closed
Dear Sir/Madam, As per the conversation with Mr.Vasanth, L* Engineer, I would like escalate an issue on Bandwidth Speed. My A/C Number : **********, I have opted for the ***mbps, **** gb plan. But at present i have in and around ** - **...
Oct 22, 2019 by Prabhu
Hathaway Broad band - I have paid money but didn t get connection Open
i have paid money on august **th **** for * months package,but i didn't get connection.Customer people giving irresponsible answers.almost it's completed ** days.Still iam waiting for refund the money or my connection.it's a mental irritation f...
Oct 21, 2019 by nagabhushanam
Hathaway Broad band - Hath way harassment by daily calls Closed
I discontinued hathway Broadband services . But everyday i m getting call from different number insisting me to recharge or continue my Hathway Broadband service. Its a torture to talk with Hathway customer care people, they start asking ques...
Sep 26, 2019 by Praveen Reddy
Hathaway Broad band - Misbehaving and Use of profane content Closed
On **th August at around **:** I got a call from Hathway recovery team from ********** . He had told for resume of internet connection at negotiating price of Rs *** but I have told him to reduce the amount then he started abusing and using pro...
Aug 16, 2019 by Sharad
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