File a Complaint against H&M Western (INDIA) Private Limited
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against H&M Western (INDIA) Private Limited?
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a. Contact the customer support of H&M Western (INDIA) Private Limited first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
H&M Western (INDIA) Private Limited - Package returned but not refunding Open
H&M is not refunding my order bearing *********** as it has been picked up and returned to you through delhivery courier...
May 22, 2022 by Devakanta Sharma
H&M Western (INDIA) Private Limited - Refund Closed
I made a mistake while updating my account number on the app and when I talked to the customer care they said that they have already initiated the refund on that account number and they can't do anything about it from their side...
Mar 12, 2022 by Catherine
H&M Western (INDIA) Private Limited - Haven t received Refund yet Closed
I ordered one item from H&M order no. Is *********** dated */**/**** and got it delivered on **/**/**** and returned the same because of size issues on **/**/****. Which arrived at the warehouse on **/**/**** as I got to know from one of the cu...
Jan 15, 2022 by Sakshi
H&M Western (INDIA) Private Limited - Package not delivered Open
I placed a prepaid order on the H&M website on **rd of December ****. I have not received my order as yet. I complained through the H&M call centre on *rd January **** and this is the response I received - We’ve registered a case for you rega...
Jan 07, 2022 by Priya Jain
H&M Western (INDIA) Private Limited - Order returned but refund not processed Closed
I'd ordered a pack of three tshirts of h&m brand, & even the order has been returned as I wasn't satisfied with the order because of false delivery, so i did returned the order but the refund hasn't been processed yet to my bank till * weeks! ...
Dec 12, 2021 by PRAFFUL VERMA
H&M Western (INDIA) Private Limited - Never got my vouchers worth Closed
I was promises voucher worth *k by H&M india if i spend *k above i made * purchases worth *k each they kept on giving me dates one of the advisor told me that there is an issue goin on globally and you will receive your vouchers by **th Novembe...
Nov 25, 2021 by Nagma
H&M Western (INDIA) Private Limited - Item missing Open
I ordered H&M pack of * men white & black tshirt and when i got the product the black one was not there but in the packaging it says there is * tshirts inside but i got the white one only. ...
Oct 20, 2021 by Usman
H&M Western (INDIA) Private Limited - Package not delivered Closed
The items still have not been delivered as I call the ecom express they say that I should have been delivered by **th but it’s still not delivered. I am in need of those items as I’m flying tomorrow ....
Oct 18, 2021 by Disha Upare
H&M Western (INDIA) Private Limited - Months Have Past Refund Not Received Open
They delivered the wrong item (*rd April, ****). When I called the delivery man, he informed me that I ought to schedule a return seperately. Immediately on the same day, I scheduled a return. They collected the items from me on *th April, ****...
Jul 12, 2021 by T. P. Tsering
H&M Western (INDIA) Private Limited - Refund not received Open
I had ordered merchandise on **th of Feb **** from the H&M mobile app and paid via UPI. H&M cancelled my order within some time and sent me a cancellation email stating they had not received the money. When I showed them the proof from my bank ...
Apr 17, 2021 by Radhika Desai
H&M Western (INDIA) Private Limited - Haven t received my refund yet Closed
My order was picked up on *th of January but still haven't received my refund yet. Chatting with agent doesn't seems to help me. They told me it's gonna take a week but it's literally more than a week now. I also emailed the customer service,at...
Jan 19, 2021 by Misum Nyodu
H&M Western (INDIA) Private Limited - Wrong item delivered Closed
I have order *item from Myntra and they delivered a package of wrong product and when I exchange the wrong product, they delivered me the wrong product again.. and they also don't bother to looked the complaint which I already opened on their a...
Nov 01, 2020 by Tanuja Raj Sharma
H&M Western (INDIA) Private Limited - Delivery executive behaviour Closed
The delivery executive was cutting my calls continously. He did not deliver my order as I rescheduled my delivery to **:** PM in the noon. He wont pick the calls and keeps cutting my calls....
Oct 07, 2020 by Bhavana Asmath
H&M Western (INDIA) Private Limited - Wrong product delivered Closed
I ordored a shirt from H&M app when i recieved my package i opened it and i found a shorts and invoice of other costumer i called H&M costumer care number they told me that my package will return in * days there are * days from now no response ...
Aug 13, 2020 by Uday Sharma
H&M Western (INDIA) Private Limited - Received only part of my order Closed
I did not receive part of my h&m order when it shows order delivered. They told me they will respond within ** hours but it's already more than ** days . And now it show issue resolved without even bothering to respond to the issue ....
Jul 24, 2020 by Sheethal hegde
H&M Western (INDIA) Private Limited - Refund not received Closed
This is regarding the non-refund of payment of my order id #*********** and #*********** dated **/**/**** and **/**/**** respectively for the amount of Rs. *,*** and Rs. *,***, for which the expected delivery was after *-** days of placing the ...
Jun 26, 2020 by Aakanksha Rajendra Vasaiya
I have ordered product of H&M T-Shirts through Myntra. The order consist of a combo Pack of * t-shirts & a burgendy polo shirt. I didn't receive a single product. On opening the box I found an Invoice on someone else's name and address. I have ...
Jun 15, 2020 by Nandish sheth
the amount was initiated in my acc for some technical issues it got back to the source and its in the statements of bank and myntra is not ready to help at all ...
Feb 26, 2020 by anushka bhargava
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