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GTPL
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How to resolve GTPL complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against GTPL?
If you are not satisfied with GTPL, file a complaint now:
1. Go to "File a Complaint" form
2. Choose GTPL and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from GTPL
But before filing a complaint, you should
a. Contact the customer support of GTPL first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with GTPL
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Social Network
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Legal Network
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GTPL - 365 days 1 year broadband GTPL pack Closed
My GTPL Broadband is stoped at * jan ****. I SEVERAL COMPLAIN ABOUT IT BUT DIDN'T SOLVED THAT in last *:days so I want to axtend benifit of my lost * days net benifit on my *** days net pack This is not my fault but it's fault of gtpl company...
Jan 09, 2021 by Ashish Makwana
GTPL - Speed issue in Broadband Connection Closed
I raised ticket since since * months but they just closed it without my consent in next ** hr. I have **Mbps plan of GTPL Broadband but What I get is merely * Mbps. sometimes it goes *Mbps since last * Months. Every time GTPL team assure ...
Jan 05, 2021 by Vinay Patel
GTPL - Internet not working since 3 months and no one is replying to my complaint Closed
No Internet connection from gtpl since last * months approx. during this lockdown, work and education from home is evenly mandatory for all but due to no Internet connection, I have lost ₹** lakhs(as a part of my business). This thing is also...
Jan 01, 2021 by Kavan priyadarshi
GTPL - No internet from 9 30 pm to 9 00 am Closed
I have done same complain *-* times I dont get internet after *:** pm till *:** am. Gtpl customer care and technician are this much stupid that they check connectivity while its on but not on the mentioned timing ??? ...
Dec 24, 2020 by Tirth
GTPL - GTPL broadband worst service in gujarat nither getting connection shifted nor giving refund Open
I got GTPL broadband connection for * months. After *-* months, I had to move to another city due to work. First thing I checked in new city was to make sure which Internet service provider is available there. The residents said GTPL is availab...
Dec 11, 2020 by samir
GTPL - No one is responding the request of Connection Shifting Open
We have requested for Connection Shifting before more than * Month. No one is responding. Calling on Customer Care every day. Called to Mr. Mukesh Chaudhary. He is also avoiding calls and not giving response. Please refund us. We will Switch of...
Dec 03, 2020 by Vandana
GTPL - GTPL Not provided refund to me even after 45 days as they have promised Closed
I have booked a GTPL plan from a salesperson on *st of Sep and till **th of Sep they don't gave a call and when I was asking for update, company says the request is in process and sale person don't pick my calls. On **th Sep, I raised a refund ...
Dec 01, 2020 by Kulal Shreya S
GTPL - WORST SERVICE EVER Open
Its not even been * months i have taken the connection of Gtpl due to the covid situation going on and in these * months itlself i have faced connection issues more than * to * times. Everytime i call to file complaints, they just say they wil...
Nov 24, 2020 by Anjali Grover
GTPL - GTPL Broadband installation not possible Open
As per GTPL staff come to.my location and said that yes I can provide you service at your location but when the technician come at my location they told me connection couldn't possible here. I am totally trapped here even the guy who take money...
Nov 15, 2020 by Ravi Kumar
GTPL - Complaint against SAMIR KHUSHWAHA Open
File complain against SAMIR KHUSHWAHA - *****. Please find below the reason. *) Break the trust as he committed to give the connect the next day and forcibly asked to do payment and called many time for the same to do the payment around *-*p...
Nov 13, 2020 by Kanchan Langal
GTPL - GTPL neither provided connection nor refunding the amount Open
I requested for new GTPL connection but they delayed it for more than a month to provide the connection they processed the payment without providing the connection and now when I am at their back for my refund they are ignoring calls even calle...
Nov 13, 2020 by Priyanka Patel
GTPL - Broad band not running Open
Dear sir I shiftng my house on *.**.** from this date i was not received the gtpl broad net All procedure for shifting the net connection including there fees was paid but not a single day surfing the his net, pl solve my issue....
Nov 12, 2020 by Rakesh V Devare
GTPL - Net connect disconnect Closed
September ** I took connection from that day connection breaking. I have registered lots of complaints. Without resolution they closed. I also have recorded video. They told me net is properly working there is no entry in our system of disconne...
Nov 11, 2020 by vijaysingh gurjar
GTPL - Local broadband provider disconnecting my internet Closed
I Kashinath Mahato had opted for gtpl broadband connection last month. I have been lodging complain regarding no internet connection for every day minimum * hours from past many days. Sir i have paid Rs **** for the connection and also ****rs f...
Nov 03, 2020 by Rohit Kumar Mahato
GTPL - Wifi signal not showing from router to mobiles or laptop Closed
I have a Broadband connection, the connectivity shows ok in the router, but from router no wifi icon or signal is showing in mobiles or laptop. I have lodged several complains at call centre but shockingly the complains are closed by GTPL stati...
Nov 01, 2020 by SUNIL LEKHRAJ VASWANI
GTPL - No resolution to slow internet speed Closed
I have been repeatedly facing slow internet speed in gtpl. My broadband plan is of **gbps and the speed am getting is *.*'s mbps DAILY. I have been calling customer care almost daily for this but they register the complaint and close them after...
Oct 27, 2020 by Nishant Trivedi
GTPL - GTPL broadband Closed
Hame ye log pareshan kar rahe h * mahine se...hamare paise lene k bad **days bhi network nahi aaya ..hamne rat din call kiye to bahot gamda reply dete rahe ye log.. please help kare aap log.....
Oct 22, 2020 by Ranjan Prajapati
GTPL - Broadband connection issue Closed
Dear Gtpl team We have been constantly lodging the complain regarding our WiFi not working since past ** days , every time ticket is being opened and closed without any resolution The services are pathetic n of no use as till date our WiFi...
Oct 20, 2020 by Riddhi desai
GTPL - Wifi not working from last 10 days Closed
Wifi is not working from last ** days we have suffering from a lot of network issues ...
Oct 15, 2020 by Preksha Jain
GTPL - No internet Closed
Internet has been down for a certain period of time....
Oct 15, 2020 by Abhisehk
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