File a Complaint against Grofers
Case Details
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How to resolve Grofers complaints online
If you want to complain about a problem that relates to Grofers, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Grofers?
If you are not satisfied with Grofers, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Grofers and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Grofers
But before filing a complaint, you should
a. Contact the customer support of Grofers first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Grofers
Find the contact details of Grofers to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Grofers - Package not delivered Open
I have placed and order in grofers and I received spolied item and I asked for replacement . (**-**-****)Yesterday return item was with me ... Delivery guy came to pick up but he left ..he came in morning when my mom was in home to pick up sp...
Oct 23, 2019 by Rajeev
Grofers - Grofers fake Ad of Guarantee silver coin to customers Open
I have received several messages from Grofers as mentioned “Guaranteed silver coin for new users at Grofers Diwali dhamaka sale. Min order Rs. ****” . I am a new user and seeing this Ad I have purchased products of more than Rs. **** with ...
Oct 20, 2019 by Rohit Kumar
Grofers - Grofers worst experienced Open
The below is the Mail sent to the GROFERS team. Hello Team, The order got delivered on time, but when the delivery guy opened the box,- *. I have noticed the box contains the detergent powder messed in the box. When removed all the pro...
Sep 09, 2019 by Akash Panchal
Grofers - Misleading of Facts Closed
i recently changed my mobile number. went to grofers to update the same around ** days back. one exceutive told me that take benefit of our sale from **-** aug'**, accumulate the points & than we will change your mobile number along with respec...
Aug 22, 2019 by Ashutosh
Grofers - Iteam missed from the order list bill was already paid Open
The delivery boy has steal the item Cashew nuts package. And bluffed that he will raise a complaint. There is no customer care service either chat or over phone and no email communication facility too. It is just pathetic....
Aug 22, 2019 by Naveen
Grofers - Grofers did not give promo code offer Open
I had purchased monthly grocery from Grofers costing more than *.*k. In the offer section attached herein, it was mentioned promo code HDFC*** will give a discount of Rs *** if Hdfc card is used for payment and total shopping is more than *.*K....
Aug 05, 2019 by Abhinaba Dutta
Grofers - Fake brown eggs delivered Open
On Grofers platform, hen eggs are selling brown fake eggs at a very cheap price. I checked the quality of the eggs and found out eggs are fake. This is like playing with the sentiments of the customer. Also when I tried to lodge a complaint aga...
Jul 18, 2019 by Kushagra Varshney
Grofers - Refund not given by grofers Open
Refund of amount rs *** not given in my grofers account . I have been asking them for the same for last ** days and they are still not reacting to it. First they misplace your order then they delay the delivery by themselves and when they deliv...
May 29, 2019 by Shubham
Grofers - Cancellation of my orders Closed
I had placed two orders at grofers on **th Sept and some products were at steep discount to MRP , they accepted my order and sent confirmatory Sms that the order is accepted and goods will be delivered on **th Sept..But on **th Evening they can...
Sep 27, 2018 by Sandeep
Grofers - Order not delivered Closed
I ordered from grofers on *st may and it showed that the order will get delivered by **pm. I have been calling the delivery boy since *pm everyday and there is no response. They keep their customer waiting till night and still the order doesn't...
May 08, 2018 by Neha Gupta
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