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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo airlines?
If you are not satisfied with Goibibo airlines, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo airlines and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo airlines
But before filing a complaint, you should
a. Contact the customer support of Goibibo airlines first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibibo airlines - Goibibo Refund not issued Open
I Have booked flight on feb ** from New Delhi to Salt lake City(Utah) via Paris with a travel date of Mar **, **** and return back on Apr **, **** under the PNR # AMDQ*KFGV. But due to covid I have cancelled my flight prior to the Govt instruct...
Jun 22, 2020 by Dinesh Kumar
Goibibo airlines - Flight cancelled refund not credited Open
I booked a ticket from goibibo,my PNR no. Is ENC**X and flight no. Is *E **** and other PNR is LF***R flight no. G* **** this both flight cancelled due to Covid** but I didn't get my refund and in goibibo app it's showing that I already trave...
Jun 21, 2020 by Sandeep panchal
Goibibo airlines - Refund not received Closed
Hi , We have booked the flight through goibibo from nagpur to pune for Rs **** for goair airlines on date **-March -****. The flight was cancelled due to some issue and goair confirmed that they refunded full amount to back to goibibo. Late...
Jun 19, 2020 by Krishna
Goibibo airlines - Refund Open
I booked my flight from Chennai to Paris (PNR: KEXXXA) dated **th March **** (Gulf air-**) of the amount ***** rs. As per the criteria, this payment was refundable. Right now * months passed but I couldn't get my refund. I tried to contact lots...
Jun 15, 2020 by Nitin Shinde
Goibibo airlines - Refund not given from last 3 months by Goibibo Open
booked international flight tickets from Goibibo for me. My date of journey was **thMay ****. Due to Covid** lockdown, the flight got cancelled by Airfrannce airlines assuring us of getting a full refund. On contacting the airlines, they confir...
Jun 13, 2020 by Smritha
Goibibo airlines - Refund For Booking ID Open
I have booked a ticket on **st May **** from my goibibo mobile app travelling from Hyderabad to Kolkata with Booking ID as TUAGV*Q*W and Passenger Name as S Prasant Singupuram for journey commencement date of **th June **** with an amount of ...
Jun 12, 2020 by R Manoj Kumar
I booked tickets from lansing to New Delhi for dated **th may and return on **th june which was through United Airlines PNR no. NBNW** and paid the amount. Not getting any support from goibibo neither for refund nor voucher even now no one repl...
Jun 10, 2020 by Divyansh Aggarwal
Goibibo airlines - Refund Open
i book the flight from kolkata to guwahati for */*/** and return for */*/** .the flight got cancelled due to covid ** and indigo said they refund all the money to goibibo.but goibibo not responding for refund to me till today....
Jun 10, 2020 by dibyendu nandy
Goibibo airlines - No refund Open
My flight got cancelled due to COVID-**. It was scheduled on ** March ****. Through British airways . Booking reference is JMV*QF. They have not refunded me any money nor even provided me any voucher. I talked to British airway already but they...
Jun 01, 2020 by Ami manish goswami
Goibibo airlines - Short of refund amount Open
I booked a flight through goibibo as on month of December,but due to change in itinerary I cancelled my flight for which I was promised to get full refund from goibibo,airlines has paid full amount to goibibo but goibibo has sent me ****/- inst...
Jun 01, 2020 by CHETAN KAPOOR
Goibibo airlines - GoAir Ticket PNR MYNVND Not getting refund Closed
I have booked the GoAir ticket on the *nd of April from Bombay to Patna (PNR MYNVND) for **th April ****. As booking date and traveling date, both are lying under lockdown and we were not able to travel. I have requested the refund directly fro...
Jun 01, 2020 by Anant Kumar
Goibibo airlines - Credit Shell Issue Open
Spicejet has transferred in my credit shell on Goibibo. It was said that we can book any flights through Goibibo for SPicejet until Feb ****. Now when i had gone to book new flight twice, i am trying to use my credit shell. It says now credit s...
May 31, 2020 by Roocha Kharche
Goibibo airlines - NO response for the calls to contact the support Closed
NO response to the calls and mails from Goibibo, Tried for a month contacting them. We booked tickets for a family trip to Nepal (both to and Fro) . The airlines are cancelled due to covid-**. The Bookings are done through * airline (indigo, Go...
May 27, 2020 by Mounika
Goibibo airlines - REFUND HAS NOT BEEN RECIEVED Closed
I had booked a ticket from Sharjah(SHJ) to Thiruvananthapuram(TVM) through goibibo which was scheduled on April **th **** with PNR no. MLFDUF which is a Air India Express flight, and the payment was done through HDFC Net Banking. Due to the Cor...
May 26, 2020 by Gousia
Goibibo airlines - Money not refunded Open
I booked a ticket from Mumbai to Visakhapatnam on ** may ****. My money is deducted from bank account and credit shell but my ticket is not confirmed. Even the company didn't refund the money as the ticket is not confirmed....
May 25, 2020 by tejomurthula v s s s l sriteja
Goibibo airlines - Promised services not provided Deficiency in service Open
Y concerns are: *) My flight ticket has "cancellation protection" ,provided by goibibo for which extra premium of Rs***.** has been paid at the time of booking which is clearly mentioned in attached invoice. *) Ticket has been cancelled by airl...
May 23, 2020 by RAJESH SHARAN JHA
Goibibo airlines - Reschedule not done as per my Request Closed
My actual booked flight journey date was Jun * & * I rasied a reschedule request for Sep **-** due to Covid-**. Srilankan airlines. They issued a guideline stating reschedule and cancellation are free of cost for tickets booked till Dec** *...
May 23, 2020 by Barath Raj
Goibibo airlines - Non refund of amount for a cancelled flight Open
Booked * tickets for Trujet *T-*** on ** May ****, departing time **:** with PNRs EF**E* and U**E*B. The flight is cancelled due to corona outbreak. Due to the reason being the flight itself is cancelled im eligible for a full refund of rupees...
May 23, 2020 by Hanuma Akula
Goibibo airlines - Goibibo no refund Open
We booked the flight from Bangalore to dehradun through goibibo for ** march but due to covid AMD jaata curfew on that day we canceled the tickets by talking to an go ibibo agent. We were told someone will call us to reschedule our flight. But ...
May 23, 2020 by Aryendra singh
Goibibo airlines - Ticket not confirmed Open
I booked my flight tickets from Delhi to Bengaluru for *th June **** via IndiGo airlines. The flight was scheduled to depart at **** hrs. Booking ID: GOFLD*c*bc********** Booked on: ****-**-**T**:**:** Since the money has been deducted f...
May 22, 2020 by Dattatraya Mallik
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