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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibbo?
If you are not satisfied with Goibbo, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibbo
But before filing a complaint, you should
a. Contact the customer support of Goibbo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibbo - Goibibo is not making refund of flight cancellation due to Corona lockdown Closed
I had a booking for ** April **** from Mauritius to Saint Denis Reunion and Saint Denis to Chennai by Air Austral airlines. vide PNR NO. MXPYNW .But both the flight was cancelled by the airlines itself due to Corona/lockdown. I claimed my refun...
May 11, 2020 by Vasudev Sen
Goibbo - Poor response from GoIBBO on tickets booked Open
I had booked thru Goibbo portal for my son to travel back in May from ABQ-SEA-NRT-BLR-NRT-SEA-ABQ by booking ID Flight booking id:-SEA***********. The booking of the tickets was done on **th Jan. I am attaching the screen shot of the booking. D...
May 07, 2020 by Nagananda
Goibibo Booking ID: NSGO****S - I have not received the refund Dear Sir/Madam, I had bought tickets along with cancellation insurance cover on December, and cancelled the travel on March **. Goibibo confirmed the refund amount as attache...
Apr 25, 2020 by Kuntal Bhattacharya
Goibbo - Refund for Flight cancelled due to covid 19 Open
Flight from Bangalore to Aizawl, via Cacultta for *st May has been cancelled due to covid ** lockdown. PI*TGP. Goibibo is giving only credit shell and not refund. ...
Apr 18, 2020 by Koushumi Chakraborti
Goibbo - Not Received Refund or Proper Response Open
I have been following since *rd of March regarding my flight booking which I had done via Goibibo, I was informed not to travel as new visa holders were not able to enter in Saudi Arabia amid Coronavirus Outbreak and after continuous follow-ups...
Mar 30, 2020 by Mohammed Shoaib
There is no proper response from Goibibo, i had booked my flight with my German phone no. which is ** digit, therefore i am not able to use their self service. When i called, there answer was inappropriate. They don't reply to mails nor pickup ...
Mar 26, 2020 by Adithya Kumar Chinnakkonda Ravi
Goibbo - Refund due to Coronavirus Open
I have booked my flight tickets and as due to Coronavirus my exam has been postponed and hence its a government order. So as hence I’m trying to cancel my ticket and i wants my full refund since * week and nobody is helping and listening from...
Mar 20, 2020 by Raj Prasad
Goibbo - Goibibo COVID 19 Flight Refund against proposed cancellation reschedule of flight Open
I have booked flight from Hyderabad to Thailand and Bangkok to Hyderabad for the month of April in Air Asia. But due to Covid ** threat I have been contacting Goibbo several times for cancellation or reschedule and ll their IVR are busy ****. A...
Mar 16, 2020 by Suprabha Behera
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