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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Gini & Jony Limited?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Gini & Jony Limited
But before filing a complaint, you should
a. Contact the customer support of Gini & Jony Limited first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Gini & Jony Limited - Extra gstcharged on discounted merchandise Open
Mrp price is 899 Amount after discount is 449.5 This amount must include gst But they charged extra gst on discounted merchandise that is 5% That is 23 rs...
Feb 23, 2020 by vivek somani
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