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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against DILCRAFTS?
If you are not satisfied with DILCRAFTS, file a complaint now:
1. Go to "File a Complaint" form
2. Choose DILCRAFTS and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from DILCRAFTS
But before filing a complaint, you should
a. Contact the customer support of DILCRAFTS first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
DILCRAFTS - Product not received Open
I buy on line from dilcrafts.com, one bag on ** july **** til now i did not receive product. I send email ,but its not deliverer. I call so many time some time ring phone and some time not rich. my order # ****, i pay by *** rs. i thing this ...
Aug 22, 2019 by Ataullah Ansari
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