File a Complaint against Delhivery courier
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Delhivery courier?
If you are not satisfied with Delhivery courier, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Delhivery courier
But before filing a complaint, you should
a. Contact the customer support of Delhivery courier first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Delhivery courier - Package not deliver and wrong comment put in sms. Open
Dear sir, I had put a order of new washing machine (AWB no. *************) from Flipkart and this order given as home delivery but today morning Delhivery person called to me and say we have not able to deliver this package and you will collec...
May 30, 2019 by Sanjeev Kumar
Delhivery courier - Package not delivered Open
The parcel with AWB no.************ is not being delivered despite many requests & complaints made. They are now returning the parcel without any delivery attempt. This is charging me both the shipping charge & return shipping charge. The recei...
Apr 26, 2019 by Sama fatima
Delhivery courier - Package not delivered Closed
I ordered super mom mop on **th jan **** from hindustan istore...they deliver product on delhivery courier..still i didnt receive my product.. even they didnt contact me......
Jan 30, 2019 by Santhoshi NG
Delhivery courier - Items not delivered Open
I booked a product on **th December **** against prepayment. It was supposed to be delivered by *th January. On *th January the date was suddenly changed to **th. The item was picked up on **th, but not delivered even on **th. In the tracking l...
Jan 25, 2019 by Soumyabrata Chakraborty
Delhivery courier - Delivery delay Closed
My waybill Number is *************. It supposed to me reach me on **-Jan-**** When i was tracing on ** - Jan, it was showing that "Package arived in Karjat". From Karjat to My location is ** Kms. But when i am tracking today (**-Jan) , the pro...
Jan 16, 2019 by Jagadeesh R
Delhivery courier - Dispute with courier Open
My order id is OD***************** my request of return will be accepted by flipkart is accepted but courier partner directly refuses to picked up the parcel. Contact no. Of the manager is **********....
Jan 15, 2019 by Ratish singla
Delhivery courier - Delhivery shipment still not delivered even after repeated complaints. Closed
The product has reached the destination city but the courier refuses to deliver. Customer care tells me that there is a operational issue and they will send people from delhi to kerala to see what is happening at their delivery hub. Pathetic, i...
Jan 07, 2019 by Rahul
Delhivery courier - Delhivery cheated Open
I ordered a pair of Levi's jeans on Amazon costing me **** I paid through online. After Amazon send it through delhivery today **-**-**** my product is out for delivery and got delivered But didn't receive the product. And the customer servic...
Dec 27, 2018 by Bidyut Bikash TALUKDAR
Delhivery courier - Package not deliverd Open
The package was returned to the seller stating that the customer dint ask for re attempt. But thats a lie and here is a brief of what happen to me. *. I got a message on December **th that my package is out of delivery, after waiting the ent...
Dec 13, 2018 by Navyashree BN
Delhivery courier - Package not delivered Closed
Order booked on ** Nov **** They are not able to deliver the package till today. Again and again the package is going to Delhi from meerut. Package has to reach in Bijnor ( U.P. ) Tired of calling up to their Customer care.No solution ...
Dec 08, 2018 by Arpit
Delhivery courier - Package not delivered Closed
I ordered mi led tv *c pro ** cm (**) with mi extended warranty in mi on **-**-**** order number **************** my order couriered via delhivery courier awb No: ************* since they received shipment at origin center, there is no upda...
Nov 16, 2018 by Prasanth Didla
Delhivery courier - Product not delivered Closed
Hopeless service of delhivery delivery. I ordered sofa(waybill no.************* ) from Amazon and expected date was **th November. I am continuously chasing delhivery delivery, every time they say your products has reached to your city but it ...
Nov 14, 2018 by Pankaj
Delhivery courier - Package not delivered Open
Sir/madam we ordered one ** inch TV in paytm on ** Oct ****. They shipped that TV in delhivery courier on **th of Oct only. By **th October it reached Chennai. We are tracking for shipment daily. After **th Oct no response from courier end. The...
Oct 28, 2018 by V sowmya
Delhivery courier - Delay in delivery Closed
Tracking number: ************* Committed date of delivery: **-**-** On **-**-**, the package reached Madhavaram Site which is approximately **km away from my home. I haven't received my package yet. When I tried calling their support n...
Oct 20, 2018 by Abdul Sameem
Delhivery courier - Package not delivery even after one week of commitment Closed
I have ordered one Item from Paytm(Order No: **********) on **-Oct-****, which was expected to deliver on **-Oct-**** through Delhivery with AWB No:************ but not deliver till date. I have called multiple times to Delhivery(***********)...
Oct 19, 2018 by viplav shekhar
Delhivery courier - Order canceled by delhivery Open
I ordered saffola oile from paytm mall on * Oct and when it reach my nearest hub by delhivery courier service (nalbari) they cancel my order without informing me ! ...
Oct 17, 2018 by Pritam sarma
Delhivery courier - Package not delivered Open
I have ordered a set of gym weights from Amazon which was supposed to be delivered by delhivery the package arrived at tiruvalla on ** nth of August I keep on going to their office for collecting the product but they keeps their office shut for...
Aug 24, 2018 by Shafan Shajahan
Delhivery courier - Shipment delayed by 20 days Open
I would like to file a complain against B*B courier services Delhivery as they delayed my shipment for a month because of which i have faced lossof *****+ as i am a seller on Amazon for seasonal product and wanted to put my products in FBA for ...
Aug 13, 2018 by Annapurna Maurya
Delhivery courier - Courier not returned Open
After cancelling product on * June they did not returned the courier till ** june...
Jun 14, 2018 by Vivek bansal
Delhivery courier - Package not delivered Open
The order was supposed to be delivered on *rd of June. It reached the destination city on the morning of *th June but still it is not delivered at my place. I have trying to call to both of the companies but the issue has not ...
Jun 13, 2018 by neha sharma
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