File a Complaint against Delhivery courier
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Delhivery courier?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Delhivery courier
But before filing a complaint, you should
a. Contact the customer support of Delhivery courier first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Delhivery courier - Package not delivered to customer Closed
I am an online reseller. I have ordered three churidhar materials from an online boutique for my customer. After * week also she didn't received it. So I asked the boutique the tracking details and they send me the screenshot of tracking and ...
Dec 28, 2020 by Ambily scaria
Delhivery courier - Package Lost Closed
My order with AWB NO ************* which is to be delivered to me through Delhivery Courier has not been delivered yet. Although it is showing in the tracking section that it has already been delivered on *st November. Can you please help me ....
Dec 19, 2020 by Jugnoo Shrivastva
Delhivery courier - Parcel lost Closed
Requesting all the merchant not to use services of shiprocket and delhivery. Chor hai yeh ek no. Ka. worst team hired by them. My shipment gt lost due to delhivery and shiprocket mistake and now they are refunding me **** inr out of ***** inr...
Nov 17, 2020 by Aman chhabra
Delhivery courier - Package not delivered Closed
My order with AWB NO ************* which is to be delivered to me through Delhivery Courier has not been delivered yet. Although it is showing in the tracking section that it has already been delivered on **th November. Can you please help me ...
Nov 16, 2020 by Sachin Gupta
Delhivery courier - Package was not received Closed
AWB NO -************* hi my delivery was not received till ..It's too late approx ** days..I think they cheat with me .Please help....
Oct 29, 2020 by Prashant Raj
Delhivery courier - Wrong shipment charges Closed
AWB NO - ************* HI I have sent this shipment for Gurgaon, volumetric weight of this shipment was ******** which is **** GM and Normal weight of the shipment was Also less than a kg. Amount was showing *** rupess After successful delive...
Oct 22, 2020 by Sumit Garg
Delhivery courier - Package not delivered Closed
My consignment no.************ booked from Lucknow to gorakhpur at **/**/**** to delhivery courier through ship rocket , designation of delivery place gorakhpur is only *** km.but statuss still in transit,i e mailed * time to delhivery custome...
Oct 14, 2020 by Mukesh kumar guota
Delhivery courier - Product not delivered and return pickup cancel also Open
Dear Concern and team. I am facing local issues while ordering of any item though e-commerce. The main person of delhivery (Manager of arwal office) cancel my all order , it’s happened just because of long time back I had ordered two TV ...
Oct 09, 2020 by M. K. Pritam
Delhivery courier - CHARGED ME WAY MORE THEN ACTUAL PRICE Open
I had booked delhivery for the shipment of my luggage from Delhi to Ramgarh(Jharkhand) on **nd Sept ****. They took my stuff and weigh it in their office and told me that it is **kgs. I couldn't believe at first because ** kgs was really a big ...
Sep 29, 2020 by MEGHA RANI
Delhivery courier - Delhivery Missing partial parcel Open
Phone/Mobile: ********** Email: endowtoys@gmail.com Hello sir, I sent a parcel from pune to mumbai. The parcel contained * items. Even while scheduling the shipment i have mentioned there are * items. Today buyer received only one item f...
Sep 18, 2020 by Surekha Satish Jadhav
Delhivery courier - PAKAGE NOT DELIVRED 21 DAYS PUNJAB TO HARYANA Open
I HAVE BOOKED THE PARCEL ** AUG FROM MALERKOTLA TO HARYANA BUT TILL DATE NOT DELIVERED MY PARCEL. I HAVE **-** TIME MAIL TO DELHIVERY CUSTOMER SERVICE BUT NO ANY POSITIVE REPLY. MY PARCEL REACHED ON DESTINATION BRANCH BUT ** AUG TO NO ANY STATU...
Sep 01, 2020 by IMRAN ALI
Delhivery courier - Order not delivered Open
I ordered "DROOLS Chicken and Egg ADULT Dog Food Egg, Chicken from Flipkart on **th of August and my expected delivery date mentioned as **th of August but again I got a message that due to logistic issue I'll get my product between **th August...
Aug 29, 2020 by Chandan Kumar Dash
Delhivery courier - PARCEL NOT RECEIVED Closed
PRODUCTS RECEIVED AT WAREHOUSE ON **TH AUGUST **** BUT THEY WERE NOT DELIVERING THE PARCEL .WORST SERVICE BY DELHIVERY.NO CALL ...
Aug 25, 2020 by Santosh Halgali
Delhivery courier - Dispute Open
Tracking id *********** I have an issue with this consignment on **/**/**** delhivery agent called me to know my address but I told to him that I will not accept this parcel so you return this parcel he told ok sir after that in evening when I...
Aug 17, 2020 by Chaitanya karmakar
Delhivery courier - Wrong shipment received with my tracking details and my shipment is missing Open
I ordered * shipments through Delhivery courier. In that * shipments contains accessories and * shipment is Guitar costs *****rs. In delhivery portal it shows all are picked up and shipped to destination, but while receiving one shipment with t...
Aug 13, 2020 by Siva Durga Teja Arigela
Delhivery courier - Package returned without any intimation Closed
I have ordered Tshirt from TKameez online on **-**-**** and it was supposed to deliver by *th August through Delhivery courier but it has not been delivered yet. While tracking my order it is showing that order is cancelled by the customer. Let...
Aug 07, 2020 by Jagdish Vaddepalli
Delhivery courier - Missing Parcel through delhivery courier Open
Hi Team, I have a sent a parcel through Delhivery courier services on **th July **** at Mayuri Nagar, Miyapur, Hyderabad and the parcel has not yet delivered. However in the online tracking it is showing as that the product already reached d...
Aug 06, 2020 by Subhakar Gunde
Delhivery courier - Fake return pickup attempted Closed
Dear sir this AWB number ************* for generated for the delhivery courier the pick up schedule for ** July **** and fake attempted trangastions on ** July and **/**/**** Mr Mukesh Meena is DC head for sawai madhopur this man is mad and ...
Aug 05, 2020 by Parag
Delhivery courier - PACKAGE RETURNED WITHOUT MY PERMISSION Closed
I have ordered through online shopping site Club factory before it was banned and my package has reached for delivery in my area, that was the time triple lockdown was initiated in our area. And without my consent the courier service has return...
Jul 30, 2020 by Aleena Justin
Delhivery courier - Package Missing Open
I have shipped an item worth **** from Hyderabad to Haryana on June **th ****. The AWB number is ************* My parcel hasnt crossed Hyderabad and there is no update since *st July. I have sent multiple emails and all they say is Please wait...
Jul 26, 2020 by K Basheer
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