File a Complaint against Delhivery
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Delhivery?
If you are not satisfied with Delhivery, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Delhivery and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Delhivery
But before filing a complaint, you should
a. Contact the customer support of Delhivery first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Delhivery - Package Not Delivered Open
On the website, the package shows delivered but to date, I haven't received any call or update. The website has been simply updated. The package was from my office and I have complained to my HR too to take strict actions against Delhivery. Thi...
Nov 01, 2021 by Madhushree Kumari
Delhivery - Damaged Goods Open
I have sent an air fryers from delhi to Tamilnadu, which was neatly and safely packed, with a notice that it has electronics inside. After multiple requests they delivered the product today. While opening the parcel the air fryers is fully brok...
Oct 29, 2021 by Ashwin
Delhivery - Wrong Packet Delivered Closed
I have sent one packet of **K to a friend in Mohali. In midway, they have changed the box and sent the wrong box to my friend. Their agent do not even ask the OTP at the time of delivery and dropped the box at the gate. I have sent multiple ema...
Oct 20, 2021 by Atul Agrawal
Delhivery - Package not delivered Closed
I had placed order on */**/** on delhivery. My package had arrived final destination i.e. Lucknow on **/**/** , from that day my parcel is not delivered yet I had tried to get support from their customer executives but they are not helping ...
Oct 17, 2021 by Mayank Chaudhary
Delhivery - Package not delivered Open
I had buyed a product from online and the seller send the product to me through DELIVERY Courrier .I had paid the amount of the courrier and the courrier reached DELIVERY Courrier center in KUTHUMKAL, RAJAKKAD They didn't call me and they up...
Oct 17, 2021 by JEMSHID
Delhivery - Package not delivered but showing delivered Closed
Our customer did not recieve the parcel , but on delhivery its showing as delivered . We have also emailed them *-* times still no response . There is no customer care no alsp of them through which one can contact. ...
Oct 15, 2021 by Maharashtrian jewellery house
Delhivery - Arrange urgent return for shipment tracking Open
Hi Team, We have cancelled this shipment then why is it going to Bangalore instead of returning to shipper(me). tracking ************* When the shipper(me) cancelled this shipment and It was showing in transit for return then why is it go...
Oct 14, 2021 by priyanshu bansal
Delhivery - HUGE DELAY IN DELIVERY Closed
My delhivery tracking id is **************, my parcel has picked by them on *nd October and they didn't given any update since *th October, there customer service are also not responding anything about the delay. This is total customer harrasm...
Oct 12, 2021 by Anuj Kumar Roy
Delhivery - Package not delivered Closed
Courier not deliver but shown delivered...
Oct 08, 2021 by Nitin Mishra
Delhivery - Delhivery agents refusing to deliver and pick up from our address Open
The first incident happened when I ordered some things from Amazon and one of the agents wrote 'delivered' even though he didn't deliver my package... After more than three days of complaining to Delhivery, the agent and left it in a nearby sh...
Oct 02, 2021 by Anisha Himb
Delhivery - A VERY SHAMEFUL EXPERIENCE WITH ILLITERATE PEOPLE Closed
A replacement product of Wakefit Mattresses protector is pending by Delhivery from last *-* weeks. Several attempts has been completed and I have raised several re attempts by wakefit as well however after in every attempt Delhivery guys ...
Oct 01, 2021 by Amit Chauhan
Delhivery - Package not delivered instead of message Closed
My tracking id **************. Today on ** September received message that product is out for delivery and received message that it is delivered. But I have not received my order package. Riased complaint but have got no response....
Sep 27, 2021 by Piyush Nidar
Delhivery - Package damaged by nearest warehouse in Intransit Closed
Why my shipment gets damaged by your courier partner in rawatpur office now you will have to compensate me agar aaapne koi better resolution nhi diya aisa court case karenge saaalo narak mein jagah nhi milegi abhi jaante nhi ho tum hume bahut b...
Sep 25, 2021 by Shreyash Katiyar
Delhivery - Package not delivered Open
I have arranged the shipment of * bags from Bangalore to Delhi through Delhivery on **th Aug. Today (** Sept) I got a mail from Delhivery "Your shipment is lost during transit. They are only returning Rs *,*** instead of Rs **,*** (amount dec...
Sep 21, 2021 by Devesh Kataria
Delhivery - Packages sent to the wrong location Closed
I have ordered *-* things online from Meesho and Puma but they have all been sent to the wrong location. One of the things was already paid for and the things I brought from Puma have been brought during sale so now even if I order it again I w...
Sep 17, 2021 by Aditi Gurung
Delhivery - My product picked but not providing acknowledge slip Closed
My blutooth headphone product was picked on **th july with the tracking id AWB ************* and i need acknowledgement slip as this product has not been delivered to boat service center according to boat help desk. I didn't receive the acknowl...
Sep 02, 2021 by Suman Saurabh
Delhivery - Not picking the products Open
Dear team, I have ecommerce for handicrafts products, this august i recharged with delhivery for products pickup till date they havent picked the products or responding i got loss of Rs.**** and above. More over i used to book courier from a...
Aug 26, 2021 by Rukmini Desigan
Delhivery - Package not delivered Closed
I have ordered an item from Amazon via id no **************. Even though the item received by courier service on **nd august but till now not delivered. They dint contact me till date in my registered number. Kindly resolve my problem ...
Aug 25, 2021 by SUNDEEP KASHYAP DAS
Delhivery - Package delayed too much and no reply for the same Closed
they are constantly ignoring my mails and my call is restricted, i don't know why. my expected delivery date was **nd august but it is **th august and it is still in transit....
Aug 25, 2021 by Rahul Singh
Delhivery - Amount debited through delhivery payment link Closed
My money was debited on **th of August, **** through their online payment link. But the payment failed through their link and I had to pay again through Gpay. I got a message saying the amount will be refunded but I have not yet received it. No...
Aug 24, 2021 by Afsah syeda
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Questions about Delhivery
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How to contact Delhivery?
What is Delhivery office address?
Delhivery Limited
Plot 5, Sector 44,
Gurugram,
Haryana - 122002
REGISTERED OFFICE:
Delhivery Limited
N24-N34, S24-S34,
Air Cargo Logistics Centre-II,
Opposite Gate 6 Cargo Terminal,
IGI Airport, New Delhi – 110037
What is Delhivery customer care email?
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Who is the Owner / CEO of Delhivery?
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