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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Coin dcx?
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a. Contact the customer support of Coin dcx first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Coin dcx - Amount debited from Bank Account but not add in wallet INR Closed
When I added money it was deducted from Bank Account but not in wallet...
Jan 30, 2022 by Khan Mohammad Tahir Adil
I had Deposit on coin dcx account. Rs **** On Dt **/**/**** .Receipt No is AXMB************.But not reflect in my COIN DCX WALLETT . Four times raised complaint.but until No response from coin dcx team....
Jan 30, 2022 by SITARAJU APPARAO YAMPALLA
Coin dcx - Money deducted from account but not added to wallet Open
money deducted from bank account through upi but it's not added to wallet of coindcx. first I did payment of ****rs then after accepting payment request it deducted but not added in coindcx and in fund transaction list it shows rejected.. then ...
Jan 29, 2022 by Pranil Mhatre
Coin dcx - Amount deducted from bank but not received in my coindcx account Closed
I made a transaction of *** rupees, which has been deducted from my bank account but I have not received anything in my coindcx account....
Jan 29, 2022 by Pranav Rao
Coin dcx - Bank account debated money not coming in app Open
They have deducted my account of the mentioned amount and not reflected in my account , even after multiple contacts there is no response from anyone My bank account got deducted!...
Jan 28, 2022 by Siddhant gopalani
Coin dcx - Withdrawal of money Open
Since **th December I have withdrawn then money from coindcx because I was in need but I never received the money till now. I'm just contacting with the coin dcx team via mail and the reply I get is to be patient and the team is working on it. ...
Jan 27, 2022 by Rahul Doshi
I have transferred *****/- to Coindcx account on *th jan ** (transition id - BARBR***********) but the amount neither deposited in Coindcx account neither reserved in source account. I did complain to coindcx and bank of baroda but both sides n...
Jan 26, 2022 by Sunil Kumar Meena
Coin dcx - Money stucked no reply from their side Open
Dear sir/mam, I made a payment of ₹**** on **/*/**** for coindcx through mobikwik upi transaction.Instead of single request mobikwik app showed me *request each of ₹**** .so totally ₹**** and i have paid it mistakenly.But from co...
Jan 23, 2022 by Jaganathan p
Coin dcx - Investment not show in my account Closed
मेरा BitTorrent मे *** का investment था जो मुझे show नहीं हो रहा है ...
Jan 23, 2022 by Ravindra Sharma
Coin dcx - Money not added to the wallet and money debited from the account Closed
I used my mobiquik account to add *** rs to coin dcx account, the money was debited from my mobiquik wallet but was not added to the coindcx wallet....
Jan 22, 2022 by Saurav kumar jha
Coin dcx - Couldn t login to my account Closed
I am unable to login in my account . I have changed the password then also it's showing incorrect password. I have *** rupees in my portfolio. I have to withdraw my money. Please help me recover my account. I did everything to login but nothing...
Jan 20, 2022 by TEJUS BAGWAN
Coin dcx - OTP is not shared for Password Reset Closed
Today i tried login in Coin DCX my account is logout automatically, I tried resetting my password, OTP is not shared by company neither on mail nor from SMS, tried reaching out to customer support which is horrified service ,,,still same issue ...
Jan 19, 2022 by jyoti
Coin dcx - Bittorrent balance add my voilet who were in my voilet Closed
***** bittorrent was in my voilet but my voilet now nill...
Jan 18, 2022 by Brahma nand Pachauri
Coin dcx - I lost my money Closed
i lost my money from coin dcx account of **** rupees its not even reflecting in history...
Jan 18, 2022 by shailesh lakka
Coin dcx - Money transferred via UPI mode but not reflecting in CoinDCX account Open
I did a transaction of the mentioned amount on Dec **, **** via Mobikwik to CoinDCX opting for UPI method. The transaction is successful as per my bank and mobikwik statements but it is not being displayed in my coinDCX account. I need the amou...
Jan 17, 2022 by Devansh Raj Toor
Coin dcx - Wrong amount showing Open
Hi Team Kindly note that I was having total investment of ***** in my account however it is showing as ***** now...
Jan 17, 2022 by Ashish PATWAL
Coin dcx - I did not show the currency and amount I had invested Closed
I bought the bitturent crypto currency for Rs.**** on January * at *.** pm. At present I do not see the coin, I do not see the investment I made in it, I do not see the history of the purchase of the coin, I was not given any advance notice of...
Jan 16, 2022 by Vignesh N
Coin dcx - Coin withdrawal failure and money stuck for more than 9 days Closed
I made a withdrawal request for BNB coins, i paid the withdrawal fees as well which got reduced immediately but till now I have received the crypto coins in my desired wallet and on coin dcx platform it shows pending, I am also not able to canc...
Jan 13, 2022 by Pallav Gupta
Coin dcx - Refund Open
I made a transaction to dcx wallet on ** December, **** of **,*** rupees. The app showed that the transaction failed and I will get money in * to * days. Now it's been ** days I haven't got my money back. No one replies on time. I just want my ...
Jan 08, 2022 by Kritika Singh Vashisth
Coin dcx - Refund Rejected amount back to my registered bank account Closed
I have made a bank transfer of ***** on Jan *th ****. The payment successfully debited from my bank account, but unfortunately the amount is rejected by Coin DCX due to reason "Wrong amount DR created". So kindly let me know when will I get bac...
Jan 04, 2022 by Dhanush Sena
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