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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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1. Go to "File a Complaint" form
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a. Contact the customer support of Chakarvarty Electronics first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Chakarvarty Electronics - Telling false price and then after get caught not cancelling the bill Open
On **/**/**** I bought videotex ** inches smart TV from Chakravarty electronics in new road, Bhota Chowk, Hamirpur (h.p). He told me the price of TV was ** thousand including GST and it will cost around ***** after discount. So he made a bill o...
Jul 18, 2019 by Satish kumar
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