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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Cakart.in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Cakart.in - NON RECEIP OF BOOKS Open
I HAD ORDER AN ONLINE CLASS OF DIRECT TAX BY MEHUL THAKKAR. ITS BEEN MORE THAN ** DAYS THAT THEY HAVE NOT DISPATCHED THE BOOKS AND THEY ARE SAYING IT WILL TAKE MORE TIME. AS PROMISED THEY ARE NOT MAILING THE SOFT COPY. BEING A STUDENT TIME IS P...
Nov 25, 2019 by PIYUSH JAIN
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