File a Complaint against Byjus learning
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus learning?
If you are not satisfied with Byjus learning, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Byjus learning and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Byjus learning
But before filing a complaint, you should
a. Contact the customer support of Byjus learning first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjus learning - Byjus refund Open
Initially when we approached Byjus for daughters classes we were promised lot of things however once we joined and paid the amount of ***** their promises were not fulfilled infact they told us lies about their working pattern of classes and we...
Aug 09, 2023 by Kailash Lakhu Rathod
Cancellation Byjus learning application ...
Mar 29, 2022 by Gandla Akshara
Byjus learning - Not cancel byjus product Closed
Do not cancel my byju's product register mobile number *** **** *** student name please cancel my course and refund my money thank you...
Feb 05, 2022 by Anaya paroha
Byjus learning - Disturbing calling and insisting to join even we told not interested Closed
Disturbing calling and insisting to join even we told not interested. A consultant came home and took child test. They are giving so much tough questions and proved my child is below average and telling they will make child improve. Such bad bu...
Dec 16, 2021 by asmi K P
Byjus learning - Cheating Closed
On *th December one of person attend us to explain about byjus but without our permission they applied loan from our phone if I ask for cancellation they forcing to try * months but we are not agreed to go ahead with byjus...so plz help us to c...
Dec 05, 2021 by Shaik gouse mohiddin
Byjus learning - Cancellation registration Closed
Due to financial problems I want to cancel my byjus registration, but they not helping me, the total registration is * years. ...
Dec 02, 2021 by Dip jyoti Das
Byjus learning - For product cancellation Closed
I request for cancellation at September month,but still now byjus team or not cancellation my request. In this incident I'm mentally financially very disrupted. And at all byjus response is not well. This my final desition pleace cancel my prod...
Nov 18, 2021 by Vignesh
Byjus learning - Byjus NEITHER CANCELING NOR Changing Tab and not LISTENING THE COMPLAINTS Offered Resolution
During lock-down time i received call from byjus regarding tab-learning program. I refused to purchase the program then again some another person some another canceller(Faisal khan **********) called me and told me "Please order the product, ...
Oct 25, 2021 by Indu Bhushan
Byjus learning - Refund is not processed Closed
This is in regard to the refund that is not being processed from a long time even after calling them for months. I beg to help me in getting my money back. Thank you...
Jul 29, 2021 by Namrata Dhakad
Byjus learning - For cancellation Closed
As i have cancelled my order before the notice period no revert back has been came to me one of the emi has been deducted from my account amd byjus team is not supporting me Now i am getting call from fullerton they are abusing me i have ...
Jun 19, 2021 by Sandesh sharma
Byjus learning - Refund amount Closed
I had Registered Byjus for my daughter named Shuvi Acharya by paiying **** rs as tokan amount on **-**-****. Byjus executive says ** days is confirmation period, before you may quit. After * days i.e on **-**-**** i sent him request to cancel m...
Jun 07, 2021 by Rakesh
Byjus learning - AMMOUNT REFUND And cancellation Offered Resolution
Dear Sir , I want to request to you that ,I have bought byjus subscription for ** days on trial basis but **days has been completed still I am not able to learn by this subscription and I also not capable to pay the premium amount , bank is ca...
Apr 10, 2021 by lalit kohli
Byjus learning - Forcing for Admission by giving false statement Closed
Byjus team forced me for admission by giving the false promise, then I was realized and tried to cancel the admission immediately but byjus team refusing to cancel and not responding phone calls. I have sent a lot of emails to the customer supp...
Mar 21, 2021 by MOORTHI M
Byjus learning - Content not as communicated Offered Resolution
My kid uses BYJU’s for last two years. The executive called again, after my kid wrote BYJU’s MAT exam and confirmed that there will be live online coaching, with a batch of * students. **k was paid and when it started, it’s the same old v...
Nov 30, 2020 by Anoop Mohan
Byjus learning - Byjus not cancelled my subscription with repeated request Offered Resolution
On **th October I have received their kit with a condition of trial period of ** days. I can cancel and get full refund of my cancellation. On **th of October I sent the cancellation email and several calls to them but they did not anything ...
Nov 29, 2020 by Ramen Das
Byjus learning - Dissatisfied with services Offered Resolution
Have taken admission for child and their sales executive in order to close a deal has combined my child’s admission with someone else. I keep getting calls for someone else’s child. Even after multiple request the updation has not happe...
Nov 23, 2020 by Devendra
Byjus learning - Byjus tab replacement Closed
When a man from byjus came our home for convening us to take byjus premium subscription. He told us that one time tab can be replaced. He said you just need to tell your mentor and I called my mentor and I told him My tab is not working properl...
Oct 05, 2020 by Jovan
Byjus learning - Not cancelling my Course Closed
I bought a package for my cousins as I am quite elder to them and we were concerned about their education Because of the absence of their normal schooling. First they delivered the package after ** days which at the time of purchase they said W...
Sep 10, 2020 by Arjun Singh
Byjus learning - Cancellation of course Offered Resolution
I got ** days trial after depositing RS ****/- and during trial I found my child was not comfortable studying online. So I denied for the course with in ** days of trial on call but after ** days they said you didn’t send a written request t...
Sep 09, 2020 by Jatin Gupta
Byjus learning app cancellation...
Aug 08, 2020 by Jyotsna Bhatt Barik
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