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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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B2Clogistic pvt. Ltd - I ordered gown but delivered used saree Open
I order a designer gown on **th June ****. But they delivered used saree for me. I decided to file the complaint to the district consumer court. If they refund that amount. I withdraw my complaint. Otherwise, face lots of problems....
Jul 01, 2019 by Darshan m s
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