File a Complaint against Amazon
Case Details
Personal Info
Resolution
If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 40.65% because out of 952 consumer complaints, only 387 are resolved.
How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Amazon by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon - Package not delivered Open
i have been shopping from amazon for a long time and now suddenly they just stopped delivering products to my address . i contacted their customer care and they said its not their responsibly . now my problem here is that when i place a order ...
Sep 13, 2019 by Yash Gupta
Amazon - CASHBACK AGAINST ORDER NOT RECIEVED Closed
I have ordered a product from Amazon for which I should have received a cashback of Rs-***/-. But after the product delivery when I complain to the customer care then just cheat me by saying please wait for * days...*days... **days..etc . It's ...
Sep 10, 2019 by Siddharth Samal
Amazon - Refund for Acer laptop Closed
I requested for Acer laptop warranty return. A man from amazon came and asked for a laptop and insurance to return from mom as I was not at home. Mom gave him both as he asked I got a refund for insurance but not for laptop. Then I visited Amaz...
Sep 08, 2019 by Rahul Gopal
Amazon - Faulty RO purifier and customer harrasment Open
I had purchased PureIt RO+MF classic water purifier from Amazon and it gave me issues almost every month since my purchase. If you check the service log of “Aditi Enterprises” Nasik – ******, we had to call him every month for issues sinc...
Sep 05, 2019 by Madhu Jaju
Amazon - Serial no mismatch Open
I bought a lenovo laptop from amazon , amazon gave me the invoice with wrong serial no and i was not able to receive the back to college offer from lenovo (which was worth *K )as they canceled my offer due to wrong serial no. I first complained...
Aug 31, 2019 by Prateek Gupta
Amazon - Package not delivered Open
Product delivered kia bhi nahi aur bol raha hai delivered ho gya hai. Please help and do the needful....
Aug 29, 2019 by Kundan kumar singh
Amazon - Not taking back my product Closed
Amazon is not taking the product back. I am returning it within ** days. when i spoke with customer care they didnt help me out. when i got angry and asked him if they are making a fool out of me he said yes and also used abusive slag language....
Aug 28, 2019 by Varada Karandikar
Amazon - Duplicate product delivered by Amazon India Open
We ordered a violin of Granada MV*** full size complete but a duplicate cheaper product was sent by Amazon....
Aug 24, 2019 by Kunal jha
Amazon - Fake product delivered by amazon and refund not provided Open
I ordered a Fossil Rose Gold watch (Refundable item) from amazon of Rs **** on **th August ****. I received a fake product brand named as FOSSLL not even worth Rs *** on very next day **th August ****. I contacted Amazon customer care immediate...
Aug 23, 2019 by Ayush Nigam
Amazon - Refund not issued. Open
I bought a speaker and then returned it and it was worth ***rs and it is showing that the refund is issued but I did not get any refund and it's been days now and I also ordered a charger worth ***rs and they were not able to deliver the char...
Aug 21, 2019 by Harpreet Kaur
Amazon - Not refunding my money Open
I had ordered a fast track analogue watch. They delivered me a completely different watch. I complained to amazon they said that it is their mistake and they will refund me after the item which is delivered is collected back. On **/**/**** deli...
Aug 18, 2019 by Anand hulli
Amazon - Item not return Closed
I order amazfit bip lite smart watch . Not because of inferior quality of watch i dont like it and request to return and refund . But they are not taking return request as they said according to our policy this item is not return . Please help ...
Aug 16, 2019 by sankalp nayak
Amazon - Intended product not received Open
I have ordered Realme Note* Mobile Smartphone through Amazon App on *th Aug **** and payment for the same done on *th Aug through online credit card payment. I received parcel on **th Aug **** through courier. After opening the parcel, I found ...
Aug 16, 2019 by Deepak Balkrishna Harke
Amazon - I have ordered two products and paid bill for both but received one with only one bill Open
I have ordered two Nokia *.* back covers and paid the amount but received only one with one item bill when can I get the second one...
Aug 13, 2019 by SAISWAROOP BOMMAKANTI
Amazon - 1000 Amazon pay cashback not credited to user account Closed
On ** July oppo launch her new smartphone oppo k* and their first sale goes on ** July **:** am on Amazon. Here I missed **** Amazon pay Cashback you know why because I booked this phone before the time. But the main problem is that when you sh...
Aug 11, 2019 by Prince Kumar
Amazon - Package not recieved Open
We ordered Milwaukee **-**-**** right angle drill attachment kit on **th May **** by paying Rs.**,***/- Order no ***-*******-******* But yet **th July we have not recieved it. We have not even recieved any communication from amazon. It shows...
Jul 25, 2019 by SANJAY MOHANDAS PRABHU
Amazon - Mobile order not delivered due to exchange order Open
On ** July I ordered mi A* with an exchange offer with my old mobile at amazon. I am a regular customer from last * years and was quite happy. On ** July I received a call from Amazon person to come on the ground floor and pick the pack. I requ...
Jul 21, 2019 by Parminder singh
Amazon - Product in which package is wrong Open
I purchase a new Harddisk of * TB from Amazon by online shopping but they send me a wrong product Harddisk * TB. I complain against this in Amazon helpline now the investigation team said me the product which is delivered you are correct but I ...
Jul 20, 2019 by Manoj Kumar
Amazon - Wrong and damage item delivered Open
I ordered a Mount Track backpack from Amazon's sellar. An old used different bag has been sent to me. Please help....
Jul 18, 2019 by Debi Dutta
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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