File a Complaint against Amazon
Case Details
Personal Info
Resolution
If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 40.74% because out of 950 consumer complaints, only 387 are resolved.
How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Amazon by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon - Return not allowed by Amazon Closed
The issue that I have experienced was: I had placed this order for a deodorant. By mistake i had placed the wrong variant of the deodorant. so, when i tried to cancel it, it was already shipped. so, i decided to cancel it at the time of deliver...
Feb 18, 2020 by Aman Kumar Devanda
Amazon - Amazon account compromised leading to debit from linked bank account Open
I returned an Amazon product which led to leak of my order details. The caller informed my wife that there is a problem in refund and needed her to fill a form shared via SMS. When she filled out the form with her basic VPA details, the linked ...
Feb 16, 2020 by Sriram Bhamidipati
Amazon - Item missing in delivered package Open
I have ordered Gopro from Amazon and the package was delivered to me timely, when I opened the package I did't find the main component which is GoPro Camera. Then I call on customer care of Amazon after Hearing my problem they simply said we ...
Feb 11, 2020 by Priyank Singh
Amazon - Delivery cancelled by Amazon Closed
I had ordered smart phone from Amazon however due to negligence it was not delivered to me...
Feb 11, 2020 by Sachin
I ordered a Casio watch on **feb**** at **:**PM package delivered to me on **feb**** but because it was a gift for my brother in law because his marriage anniversary on **feb**** so my Aunty kept it a present this gift to my brother in law on *...
Feb 08, 2020 by Ashish Choudhary
Amazon - Cashback not provided by amazon in They had not followed T C Closed
Order Date :- **st January **** Order ID :- ***-*******-******* I am complaining because as per the T&C of an offer I received.I had to be allow Rs.*** Cashback by amazon. I not received the cashback within the time period provided by you. I...
Feb 05, 2020 by Pranjal Dewangan
Amazon - Package not delivered Closed
Tracking ID: ************* not delivered, a status not updated. Amazon customer cares not giving a trustworthy reply, hanged up call in the middle of a conversation......
Feb 05, 2020 by Brijesh Kumar Singh
Amazon - Package not delivered Closed
I ordered for a magazine panorma year book **** on ** dec **** , I was expected to receive it up to ** jan but I didn't received, I haven't get refund still now. And I ordered again a new book and they again failed to deliver it. They were not ...
Jan 31, 2020 by Harbans singh
Amazon - Refund not provided Open
They are not come for return my product… Everytime when i call amzon they simply replies that"waiting for * business days"....
Jan 29, 2020 by Mucherla Sateesh
Amazon - Wrong product delivered Closed
I will order with amazon shopping and product name reaching shoes But not received right product...
Jan 26, 2020 by Shankar kushwah
Amazon - Different and damaged CPU Closed
I bought a CPU from Amazon and it got delivered to me on **th Jan **** but when I opened the package the CPU was of different company and that too was heavily damaged . I initiated the refund process on **th itself but since then Amazon is s...
Jan 17, 2020 by Vishal majithia
Amazon - Package not delivered Amount paid in Nov 2019 Closed
I ordered product Crompton cooler dated * Nov **** with pre paid amount worth **** rs. But after * month they told product is not available and we can't deliver the product so we will refund the amount. But till now I am struggling to get the r...
Jan 14, 2020 by Omkar Mungurdekar
Amazon - Cashback not issues as promised Open
I ordered a Ortho backrest for chair for Rs.***, and there was a cashback promised for Rs.*** (In the final payment page). I have screenshot for the same. But I have only received cashback of Rs.*. The product is delivered a week ago. there is ...
Jan 11, 2020 by K R Ranjith
Amazon - Refund not received in my bank account Closed
I had placed order on Amazon using Google pay UPI. Unfortunately i cancelled my order then, Amazon initiated the refund and provided me with a refund reference number and asked to call the customer service of my bank i.e HDFC. They said that th...
Jan 08, 2020 by Sudhanshu raj
Amazon - Package shoaib testing Closed
Package not delivered at my home...
Dec 25, 2019 by Mohd shaoib
Amazon - I had ordered 4 writing tablet but I have received only 01 tablet Closed
Sir, I ordered * writing tablet but received ** tablet and I have paid all the tablets. ...
Dec 24, 2019 by Mahesh Kumar Rawat
Amazon - Wrong product delivered Open
I ordered Canon DSLR from Amazon on *th Dec worth *****. On *th Dec, I received some headphones worth *-*k instead of DSLR. I am well aware that while opening packages of such big amounts we should make a video. That's what I did. I sent this v...
Dec 22, 2019 by Akshat Garg
Amazon - Empty box delivered Closed
I ordered Adidas running shoes on ** dec ****, on ** December they delivered an empty box with lot of brown and white paper inside it , shoes were missing, immediately I requested amazon to refund my amount or do a replacement, but after * days...
Dec 20, 2019 by Ashish
Amazon - Refund not received yet Open
On **-oct-****, I Ordered a sweatshirt from Amazon. And on very next day i returned that product because of size matter. In their refund status, they mentioned "we have initiated refund on **-oct-****. But still I didn't got the amount back. It...
Dec 20, 2019 by Nishant dongre
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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