File a Complaint against Amazon
Case Details
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Resolution
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How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon - Got defective package and not returned after complained Open
i got defective and damaged filter..i talked to amazon customer service and they initiated return process..but havent pickuped..regularly i am calling from last ** days and they saying product will pickuped tomrrow there som technical issue,som...
Nov 08, 2020 by Karishma Soni
Amazon - Phone Thefted By Delivery Boy Open
Hello Sir/Madam, I am writing to you to raise an issue about Phone and Accessories The issue that I have experienced was: I placed an order for OnePlus * Pro (Ultramarine Blue ** GB RAM +*** GB Storage) Phone costs of Rs. **,***/- on **rd...
Nov 07, 2020 by T Shirisha
Amazon - Wrong Bill provided Closed
I have purchased two Geyser from Amazon. Cost of geysers was Rs. ****/-. Instant discount of **% was there on HDFC card. So after discount I paid Rs. ****/-. But the Bill provided to me was for Rs. ****/-. There was no mention about discount on...
Nov 07, 2020 by Devendra Kumar Jain
Amazon - Defective laptop Closed
Ordered a laptop on **st oct and delivered a defective laptop on **th oct.. informed on **th oct then technical visit done basis that hand to hand replacement was confirmed.... no one came for replacement & when raised complaint then agent canc...
Nov 06, 2020 by Rajesh Rattan
Amazon - FAKE PRODUCT DELIVERED Closed
I ordered health supplement, cla of muscleblaze from amazon instead I received a musclepharm packaging and upon opening the package I could see that there were kidney beans(rajma) inside it and not the product that I ordered. I was duped....
Nov 05, 2020 by Himank Kapoor
Amazon - Asking me to Self Return Open
I am Ravi Kumar ,a customer of amazon for more than * years.I always loved the company's services. I ordered *d car mats on **st october with order id - ORDER # ***-*******-******* .While i was ordering the product ,i saw the return policy s...
Nov 04, 2020 by Ravi kumar Bvs
Amazon - I have received damage product i need refund Open
To Amazon Team, The objective of writing this letter is to express my frustration with the product, Samsung Galaxy M**s (Mirage Black,*GB RAM,***GB Storage).I find it unsatisfactory that week after my initial request, my deposit has still no...
Nov 03, 2020 by utkarsh shah
Amazon - Empty box received Open
I never thought that i will receive empty box from amazon its first time with me.before opening the box it was very lite in weight but still i opened the box and i saw their nothing is in the box and also the condition of box is not good but i ...
Nov 02, 2020 by Prakash A Kore
Amazon - Fake product delivered and not taking complaint Closed
I ordered a jacket worth Rs. ****/ and I got an old hoodie. When I called for refund, they placed the refund request and then consistently the delivery pickup guy is rejecting my pickup since * days without even giving me any call. When complai...
Nov 01, 2020 by Amit Kumar
Amazon - Delivering wrong product and not accepting replacement Closed
I ordered U* class samsung sd card, but instead received U* class. Not just me, seller has did this to many other customers too, as can be seen on product page on Amazon. Even the product I received was open inside the outer packaging. I contac...
Nov 01, 2020 by Gaurav Nishad
Amazon - Package not delivered Open
I received a message stating that your package has been delivered when it was not delivered. I immediately called the delivery executive and he did not pick the call. After raising a complaint with amazon customer care, they have denied the cla...
Oct 29, 2020 by Vijay Goyal
Amazon - Empty box of Amazon Closed
I ordered desktop Ram from Amazon on the date of **th October ****, what I received was a empty Box with two bills , after I received empty box I called on customer service but they are telling that it cannot be recovered, I am in total loss of...
Oct 28, 2020 by Jaydeep Talukdar
Amazon - My Order package is not delivered by Amazon Closed
Hi.... I am Umesh Kokkula. I Ordered "Oppo A **" mobile on **th October **** at Amazon & it seems delivered on * day (i.e: **th October ****) as a Prime membership. But still the product has not yet been delivered. When I called Customer car...
Oct 27, 2020 by Umesh Kokkula
Amazon - Cashback cheat Closed
I placed an order of washing machine on **th Oct with Amazon worth **k few days later I realized higher configuration product is now deliverable on my address. So I place another order worth **k nd cancelled the first order. I was supposed to g...
Oct 27, 2020 by Anjali Singh
I have ordered a product from Amazon India during the amazon sale on the **th of Oct ****. I have used my friend's account (das.ankit**@gmail.com) to take the prime benefits and get the order to deliver faster. On the very next day, **th Oct **...
Oct 26, 2020 by Krunal Jiwani
Amazon - Amazon refund delayed more then 45 days Open
i had to return Montoya dining table which i received but no one came to assemble and i was force to return the product first of all they tried their best to delay in pick up which took more the week but once picked up they kept on postponing r...
Oct 25, 2020 by pankaj patel
Amazon - Missing Order Apple Airpods from Order Open
Hi, Ordered Iphone**(*** GB) + Airpods deal from Amazon on **th Oct ****. Airpods were not delivered as part of order....
Oct 24, 2020 by Abhishek Vijayvargiya
Amazon - No Gift Card Refund Processed Closed
On Feb **, ****, I Bought * Amazon Gift Cards Of **,*** Rs. Each, Which Sums Up To **k Rs. On March **, ****, The Cards Were Marked Locked And Were Made Unavailable For Use. When I Am Asking For The Refund Of Same Money To My Bank Account, Th...
Oct 24, 2020 by Ajay Kaaran Gupta
Amazon - Amazon Package Content Missing Closed
I ordered a bundled pack of Echo Dot and a Wipro **W Smart Bulb on **th Oct ****. When I received the box, the bulb was present but the Echo Dot was undelivered. I contacted customer care and a complaint was filed. They investigated the issue a...
Oct 24, 2020 by Ayush Kushwaha
Amazon - Rude behaviour of delivery executive Open
I have ordered a mobile replacement as my original mobile was defective. The delivery person rudely spoke to me asking me the problem with old mobile and y I am returning this. He then said me that he cannot take back old mobile as he don't hav...
Oct 24, 2020 by Arjun
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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