File a Complaint against Amazon
Case Details
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Resolution
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How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon - Return Pick up of item delay since November Open
Due to incorrect invoice provide to me return pick up of item Redmi Note * Pro *GB Ram , ** GB storage mobile hand set couldn't performed since **th November, regarding this I severally raised the issue through chat and voice call which are alr...
Dec 27, 2020 by DEBENDRA RANJAN SAHU
Amazon - Delivered damaged product Open
I ordered gymnco table tennis from Amazon and they delivered defective products and now they asked me we can not do anything reguarding this order but the product is * days returned product....
Dec 24, 2020 by Vishal
Amazon - Complaint against fraud Open
My name is Madhubala and i ordered blackhead remover it was not delivered so i ask for a refund. When the refund didn't come even after a week, I called on amazon customer care. The person told me to download and install "Any Desk" app, and to ...
Dec 23, 2020 by Madhubala
Amazon - Counterfeit product delivered Open
I ordered a iLife robot vacuum on Amazon from a seller for **,*** on Aug ** and received the product on **th Aug. The return window expired in ** days on Sept *th. And the product stopped working shortly afterwards. On contacting Amazon, they a...
Dec 22, 2020 by Nandhini Natarajan
Amazon - Send different item Closed
I have ordered FLAWISH foam peel and stick,self adhesive brick pattern *D wallpaper (order no.= ***-*******-*******) of light pink colour but the one I received is grey so I contacted Amazon customer service for * times but they always said "w...
Dec 21, 2020 by Jiya Patel
Amazon - Diffrent product delivered dose not accept Closed
Good day sir, Placed the order in amazon date **.**.**** order no.***-*******-*******, after few days received the parcel date **.**.**** - in the parcel is not my ordered product differ product delivered from amazon ...
Dec 19, 2020 by Noorul Huda
Amazon - Wrong Cashback received Open
There was an offer on Amazon pay fro jio recharge. The offer was 'Flat ₹** cashback on jio prepaid recharge of minimum ₹*** from * Nov. **** to * Dec. ****'. I recharged my jio sim on * dec at around * pm. But I received ₹** cashback only...
Dec 16, 2020 by Pravin Vallabhadas Mundada
Amazon - Bad Quality Item sold Closed
I ordered better bites Dry Apricot / khumani / jardalu / aalu badam / Prunus /khurbani -1kg received bad quality product form Amazon with Black spore and Fungus. Amazon is now refusing to return/replace item or refund my money...
Dec 13, 2020 by Purnima B
Amazon - Cashback not credited Open
I have purchased products worth more than Rs ***** under a promotional scheme, however cashback has not been credited basis the terms and conditions of the promotion...
Dec 11, 2020 by Nitin Jain
I order oppo enco free earphone order id ***-*******-******* on **nov **** and delivered on **nov **** but in pakage box is there and accessories there but earphone are missing i complaint to amazon they place a replacement but next replacement...
Dec 05, 2020 by Sandeep
Amazon - Wrong item delivered Closed
order ID # ***-*******- ******* of amount Rs. **,*** /- delivered on **nd November : wrong product delivered, return not being picked up despite a series of communication with Amazon customer care...
Dec 03, 2020 by Shipra Shaiwalini
Amazon - Not giving replacement neither refund Open
I ordered a product and Amazon deliverd wrong product twice. From * month they were saying that they will replace the product and now they are saying replacement is not possible i will have to take the refund and return. Then also they are not ...
Dec 02, 2020 by ANISHA KUMARI
Amazon - Service deficiency Closed
I was about to place an order of few items for Diwali gifting on *th Nov. I also selected * bottles of borosil brand to gift it to my friends on Diwali. I saw that it is showing estimated delivery date of **th Nov. I took prime membership imme...
Dec 02, 2020 by shashi kant
Amazon - Return pickup issue Open
The pickup was initiated by cusotmer support but the pickup was failed without any intimation...
Dec 01, 2020 by uthayakumar
Amazon - Package not delivered Open
I had ordered Rose syrup along with a few other things from Amazon. Rose syrup was not delivered. I sent several mails to Amazon and also to the seller. No use. They said that they have delivered it but I did not get any email (Your product is ...
Nov 30, 2020 by Lata
Amazon - Wrong delivery Closed
I ordered padded bra but what I received was not padded at all also the colour were complete different. My previous order never arrived also same thing happened last month when I ordered a pain of joggers and got complete different product....
Nov 30, 2020 by ARUNDHATI MUKHERJEE
Amazon - Package not delivered Open
Order product (Order# ***-*******-*******) from Amazon on **th Oct, its is showing as delivered by Amazon on **rd Oct, but it was never received. Requested Amazon to investigate this issue, but they concluded that it was delivered without sh...
Nov 26, 2020 by Manish Bisht
While I was buying the product of van Heusens footwear I was not told that I will have to do the self return. Even after speaking to a few agents I was told that a pickup will be done but then it was communicated that I need to do self return. ...
Nov 26, 2020 by Samra Raza
Amazon - Did not receive the product nor the refuns Closed
I have ordered * amazon gift worth **** making total of **** On *th november . I paid it through upi and the payment was successfull. After ** mins when i tried logging in the account was on hold. Since *th november i have been following up...
Nov 26, 2020 by abdeali mullans
I have bought Acer nitro * laptop from Amazon on ** October ****, I got it on *th November ****. After the use of ** days laptop screen stared to flicker badly and I'm not able work due to this issue. I have contacted amazon for the replacemen...
Nov 25, 2020 by Sudeep S Nair
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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