File a Complaint against Amazon
Case Details
Personal Info
Resolution
If you are searching for Amazon Review on internet then you have reached the right place. You can read the full Amazon Reviews here. Get answer to questions like if Amazon is real or fake? Amazon is legit or scam? if Amazon is safe? All Amazon reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Amazon so that it help others to make wise decisions. The Consumer satisfaction score of Amazon is 40.74% because out of 950 consumer complaints, only 387 are resolved.
How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Amazon by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon - Empty package delivered Closed
I received an empty package from Amazon on **th January, I had ordered a face serum worth Rs **** amd seller was beauty Hub. I contacted the customer service and was told they have opened the investigation and will update us about it. ** days...
Feb 16, 2021 by Chandni Garg
Amazon - Account closed Closed
I purchased a mobile on **st of January and got it delivered on **nd of January. The cost of mobile is ₹*****. Along with that I also purchased insurance for that mobile whose cost is ₹****. The insurance company name is Acko. It is wri...
Feb 14, 2021 by Sachin Kumar
Amazon - Amazon account on hold Open
My account is on hold since *-* weeks. I am following up with the customer executive since *-* weeks but yet my account is not unhold. Whenever i contact them they say that you'll receive a call/mail/sms from the account specialist team, which ...
Feb 14, 2021 by Ignatius Dcunha
Amazon - Different item delivered Open
Dear sir/madam, I ordered a weighing scale from Amazon which was showing rechargeable with usb cable but they delivered a low cost weighing scale that is battery operated.I informed them about this and after * days they are saying that they inv...
Feb 13, 2021 by JITESH KUMAR GIRI
Amazon - Refund not credited Closed
i have ordered and returned the product as per amazon guidelines, they initiated the refund but it was not credited to my original payment method, now they give me the reason that refund is strucked and our team will process it,they given many ...
Feb 11, 2021 by ombir singh
Amazon - Wrong product delivered with wrong quantity on a nonreturnable order Open
I had ordered a Muscle blaze gold whey protein *kg bucket pack but instead got a * kg muscleblaze beginners protein whose price is only **** rs. I have been following up with Amazon through their various mediums but no resolution it's been more...
Feb 11, 2021 by Amol Anand Kesarkar
Amazon - Cashback not received and false promises and information Open
Ordered a product which shows cashback as *** rupees but received only ** rupees. Immediately after placing the order I verified with support team and they told you will get cashback for sure. I had contacted them multiple times and they confir...
Feb 11, 2021 by Bhargav Surapaneni
Amazon - Refund Refused Closed
I ordered Batman Arkham Knight (PS*) [Game of the Year Edition] on Amazon India on January **th. I received a French Copy of the game as opposed to a regular English Copy. This has never happened to me before so I didn’t know what to do, I co...
Feb 10, 2021 by Arunabh Mahanta
Amazon - Didn t got safe T claim approved Closed
I sold this item on amazon. And it got returned for different item shipped.i was okay with it but when i received my return it was a speaker not even worth *** rupees. I filed safe T claim many times and it always got rejected....
Feb 09, 2021 by Mayur Patel
Amazon - Refund and reference number was not initiated Open
Hello sir , This is vignesh babu M ,I have ordered zebronics mouse and keyboard combo,I have returned the product but I have not received the refund till now , I have been waiting for so long , but they have not given any action , they said tha...
Feb 09, 2021 by Vignesh Babu M
Amazon - Wrong item gotten JBL flip 5 instead of JBL charge 4 and box was charge 4 Open
I had ordered JBL charge * on second February ****. I gotten wrong product on * th February. JBL flip * speaker was in the box of charge * instead of charge * speaker. My order id is ***-*******-*******. ...
Feb 08, 2021 by Alok Kumar Mishra
Amazon - Order cancelled without my permission or knowledge Open
I had ordered a hair dryer from Amazon and paid for the same. They cancelled my order without my permission or knowledge and when asked about it they were telling me its mistake from their end that the product was priced low.I saw the price on...
Feb 06, 2021 by Akash Thakare
Amazon - Product was not delivered Closed
The product was not delievered while tracking the item was delievered shown. I have an order KPR furniture queen size cot order id ***-*******-******* on **.**.**** which not delivery on **.**.****. I have been waiting for **days for my produ...
Feb 05, 2021 by Nisharamasamy
Amazon - Refund Closed
Order Id: ***-*******-******* I ordered noise tune charge earphones on **rd Jan. When my product come for delivery I asked the delivery guy that do you recieve upi then he said yes after this I paid ₹**** through upi and payment was also suc...
Feb 05, 2021 by Md Adnan Nawaz Khan
Amazon - Item Missing In the package Closed
I have ordered two products from amazon, but one product (WD External hard drive) is missing in the package. Tried to reach out to their customer support but they are saying that they can't help on this. We have recorded a video of the package ...
Feb 03, 2021 by Madhav Jhanwar
Amazon - Not refund my amount Open
My account was deactivated by amazon ...they are blaming me m misusing their account..but In every mnth I was paying ** to ***** ..which item not fitted well I returned ..but ***** amount they are not refunding even they are not giving me rply ...
Feb 02, 2021 by Neha bhatia
Amazon - Refund is not credited into my Bank account Open
Dear Sir/Madam Please find the details of the transaction which is not credited into my bank account. I have contacted multiple times to the amazon customer care and my bank but no help from them. Details of Charge/Transaction Disputed:- ...
Feb 02, 2021 by Kamlesh Kumar Kalvaniya
Amazon - Package not being picked by return team because of verification required by Amazon Closed
I started return process for my laptop which was sold to me by Appario Retail Private Ltd on Jan ** at **:** PM since the laptop that I received was defective and the display did not not work for the laptop. I googled about that issue and I cam...
Jan 31, 2021 by Dhruv Gargi
Amazon - Mental harassments my Amazon Open
I placed an order on amazon order number : ***-*******-******* Its been ** days they make me wait in my office for the delivery and after i wait they call and inform me it wont be done in this period i have called CS multiple time and th...
Jan 31, 2021 by Nikesh
I've ordered "boAt Airdopes *** TWS Ear-Buds with IWP Technology, Immersive Audio, Up to **H Total Playback, IPX* Water Resistance, Super Touch Controls, Secure Sports Fit & Type-C Port(Sporty Blue)" along with * other products on **th Jan ****...
Jan 29, 2021 by Anand Upadhyay
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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