File a Complaint against Amazon
Case Details
Personal Info
Resolution
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How to resolve Amazon complaints online
If you want to complain about a problem that relates to Amazon, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
Get refund, replacement or compensation from Amazon by using Voxya now.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Amazon?
If you are not satisfied with Amazon, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Amazon and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Amazon
But before filing a complaint, you should
a. Contact the customer support of Amazon first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Amazon
Find the contact details of Amazon to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Amazon to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Amazon to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Amazon - Missing Items in the Package Closed
I had ordered two items of the product Yubikey and I have been delivered only one of them....
Apr 08, 2021 by Jayesh Badwaik
few days back I ordered samsung t* ssd worth Rs*****/-. On **st march Amazon delivered that product and as I opened box there is an empty box of samsung t* ssd. So I called amazon customer care executive they told that they will investigate w...
Apr 07, 2021 by Parth Makani
Amazon - Missing Item from order Open
I have ordered a Dell Triple Video Docking Station from Amazon on **th March **** with ORDER # ***-*******-*******. The product got delivered on *st April and when I opened the outer package, inner original product box seal already tampered...
Apr 06, 2021 by Sree Harsha Akella
Order number # ***-*******-****** was canceled by me and requested for refund in originalmode of payment. The refund got credited as amazon pay balance. Customer service support sent a promising e mail that it will credit the money back into ...
Apr 03, 2021 by SHIVADITYA
Amazon - Refund Open
I have ordered online some product from Amazon but I received damaged and defective and different item..after I returned product to the Amazon..i have did advance payment for all the products but I have not received til.my refund.. Number o...
Apr 01, 2021 by SHUBHAM LALJI YADAV
I ordered nike men flex running shoes, when i received the product, it was a different nike shoes in the box, they were not the one i ordered, i requested for a return, the pick up agent came and verifies that yes it is a different product in t...
Apr 01, 2021 by Sudhir Kinha
Amazon - Refund not initiated by Amazon even after 1 5 months Open
I placed an order for Kaushalendra Swing Indoor Outdoor Jhula... on **th February ****( order number ***-*******-*******). On **th February ****, I canceled the order and requested for refund but unfortunately even after one and half month ...
Mar 31, 2021 by Satvinder Singh Bedi
Amazon - Received duplicate watch of series 5 Open
I was buy apple watch series * from amzon at ** feb **** it was unable to charge that watch due to received duplicated watch after i talk with cuustomer care he redy to replace but delivery boy dont accept the replace product then amazon said t...
Mar 29, 2021 by Ritesh parmar
Amazon - Missing part of package Open
Respected Sir, Have ordered ** pack of audlt diapers on **rd March and received only one pack of audlt diaper on **th and have raised complaint on amazon but their is no solution. They not refund the money. Please find the below details an...
Mar 29, 2021 by Santhosh
Amazon - Empty box received item missing Open
I ordered a product (Boult earbud) from Amazon and on **th March it get delivered but I received an empty box. When I complain for the same to Amazon customer care they denied to accept there mistake and don't refund my money. I lost my money ...
Mar 28, 2021 by Mohit Goud
Amazon - Refund pending Closed
My last order ***-*******-******* refund still not credited to my account. While Amazon says it's refunded to an Account number which is not mine. Amazon is also not able to confirm complete account Number and bank name amount transferred. Stru...
Mar 27, 2021 by Pradeep Singh Kuntal
Amazon - Package not delivered Closed
I ordered a study table from amazon on **th march **** and the delivery date assigned was **th march. But on the night of **th march(after * pm) they extended the delivery date to **th march. I tried to contact the customer support but I got n...
Mar 27, 2021 by Ankit Kumar Singh
Amazon - Neither deliver nor refund Open
I ordered * products from amazon after some time they close my account and cancell my order then issue refund for only one product.for *nd one i called them several time and mail them many times but they didnt respond till now....
Mar 26, 2021 by Sneha
Amazon - No action taken despite of regular calls Closed
I had ordered a Samsung mobile(Galaxy M**) on *th February(Order# ***-*******-*******), which I had to return due to performance issues. Amazon straightaway denied the return and instead offered a replacement. I availed their replacement offer,...
Mar 26, 2021 by Abhinav Verma
Amazon - Product or order not delivered Closed
I have order a refrigerator on */*/**** worth ***** rupees and scheduled a delivery fate **/*/**** now the order not delivered till now and not able to cancel till now i have complaint amazon customer care *-* times and they said wait *-* days ...
Mar 23, 2021 by MANOJ KUMAR LODHA
Amazon - Blocked my account Closed
amazon is not cheating that time i have purchase ** product from my amazon account and only * items is different in that that and other product i have return for qulaity issue yesterday i was receiveda mail from ofm that ur accoint is blocked f...
Mar 22, 2021 by somi sahu
Amazon - Amazon calling job domestic Open
I m going for interview at **th of March and he charged me **** rupees for the Amazon calling Job and he says the company details provided u in **th of March but he was not any response of **th March I told him I call the police but he say as u...
Mar 20, 2021 by Firoz
Amazon - Used Laptop delivered Closed
Used laptop has been delivered by Amazon instead of new. Amazon customer care keeps placing the request for pickup and the delivery executive keeps denying to pickup due to the cost involved. Have been chasing Amazon for * weeks to solve it wit...
Mar 20, 2021 by Durga
Amazon - Wrong and trash shoe received and now Amazon is not refunding the amount Open
So I ordered Nike Infinity react shoe on **th Feb , cost ****, on **th Feb, I received a trash and third graded quality shoe, I called the customer care immediately and explained the whole situation, that the shoe is not the right one, and aske...
Mar 18, 2021 by Animesh Uniyal
Amazon - Wrong product delivered by amazon and now not picking up the return Open
I have ordered a product on amazon on **feb costing **** INR. They sent me the wrong product. I called their support and asked to return it. They said we can only replace. I said ok. Next day replace failed as delivery boy didn't show up. Calle...
Mar 18, 2021 by Ashutosh Agrawal
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Questions about Amazon
Ask questions about Amazon and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Amazon?
1800 3000 9009
What is Amazon office address?
2nd Floor, Safina Towers, Opp. JP Techno Park, No. 3 ali Asker Road, Bangalore – 560 052
What is Amazon customer care email?
cs-reply@amazon.in
Where to find Amazon discount coupons?
Who is the Owner / CEO of Amazon?
Jeff Bezoz
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