File a Complaint against Ajio
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ajio?
If you are not satisfied with Ajio, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ajio
But before filing a complaint, you should
a. Contact the customer support of Ajio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ajio - Order claims to be delivered but not recieved Open
Order claims to be delivered on ** December I tried reaching out customer care and raised complaint for * times they assured that I will recieve my order but I didn't recieve until now Every time after raising complaint I receive email telli...
Dec 28, 2021 by Nida fathima
THIS IS REGARDING RETURN ID - RT******** OF EXCHANGE ORDER - EX********** * NIKE SHOES ARE RETURNED UNDER THIS RETURN ID. THEY WERE PICKED UP ON **TH NOV, I WAS SUPPOSE TO RECEIVE THE REFUND BY *TH DEC, BUT ITS **TH DEC TODAY AND I CAN SEE...
Dec 24, 2021 by mayank arora
Ajio - Money not refunded Open
I returned my order to Ajio. The delivery guy picked it up, and I have been waiting for my refund ever since. The app says, it has been initiated and should reach me in *-** days. Its been ** days now and I still haven't received my return....
Dec 23, 2021 by Simran Vijay Pol
Ajio - I want to return my order Closed
I have order a shoe from ajio on **th November. I have received my order on *th December. The size of the shoe was small so I decided to exchange it with a bigger size. The exchange got confirm. But after a couple of days they cancelled my exch...
Dec 22, 2021 by Shruti Mishra
Ajio - Shows delivery unsuccessful but i have the package and I want to return it Closed
I bought a jeans from ajio but the size was short so i tried to return it but it shows delivery unsuccessful and I am not able to return it please help ...
Dec 19, 2021 by parth dalvi
Ajio - Ajio not accepting return Closed
I've received a necklace without any tags and it's damaged too. My return was on hold since past * days. And now the return window has closed too ajio is denying to pickup the product since it has no tags. It's not my fault that seller has shi...
Dec 14, 2021 by Prabhuna arora
Ajio - Package delivered but retun and delivered status is not showing Closed
I got my ajio package but in app its not showing delivered.I got a wrong product and i want to return it but return option is not showing...
Dec 13, 2021 by Bharath
Ajio - Ordered 2 and got 1 and that too a wrong product Closed
The issue that I have experienced was: We have ordered * Hoodies priced ****/- instead we got * Performax Short which is priced ***/- ! Even after so many mails and tweets in twitter we get no proper response from them! And after we filed a ret...
Dec 09, 2021 by Kamakshi vandana
Ajio - Refund not received Open
Hi, I have placed and order and didn't liked the product hence returned it on Nov *th **** with Return ID : #RT********. I have followed with customer care and raised a complaints multiple times but still they are unable to provide the refun...
Dec 07, 2021 by raju
Ajio - Scam product received still no refund Open
Ordered a pair of crocs slipper worth close to ****Rs at https://www.ajio.com/crocs-classic-perforated-croc-sliders/p/************?user=old Received an aqualite version of the same slipper with the MRP on them listed as close to ***Rs, but ...
Dec 05, 2021 by Pranay Raja
Ajio - Problem on return of the product Closed
Ordered Shoes from Ajio on ** Oct ****. Got all the products by * Nov ****. But due to size issue want to return one among the products which had cost me ***/- (Leatherkraft Low-Top Casual shoe). Have registered complaints thrice but the compan...
Nov 29, 2021 by Punyatoya Ray
Ajio - Return pickup not attempting Closed
I ordered some clothing on november *,**** from ajio.com. After receiving the item i decided to return it and scheduled the return from website- return id:RT******** .Everyday im getting the message like "we tried to call you and pickup attempt...
Nov 29, 2021 by Sowmya
Ajio - Order cancelled after 10 days of ordering Closed
I had ordered a product from ajio on **th October **** . I was eagerly waiting for my order to get delivered and that's when I got notified by **th November that my order was cancelled. I had filed a complaint and enquired the reasons for cance...
Nov 28, 2021 by Asna T Pleasure
Ajio - Refund Closed
From the month of September i am trying to get back my refund money from ajio. Still no proper response and i didn't get any assistance and my money too. Same thing happened with jiomart. Followed up. But not received ...
Nov 26, 2021 by Suganya Narasimman
Ajio - WRONG PRODUCT DELIVERED Closed
I am writing to you to raise an issue about: Clothing, shoes & accessories The issue that I have experienced was: The product which I recieved was completely different from from what I ordered.This is really frustrating as we devote our prec...
Nov 19, 2021 by PUJA GUPTA
Ajio - Return not picked up Closed
I have placed a return request and it has been a month and the prooduct hasnt been picked up yet. I tried calling customer care and they started to put me on hold or cut the call. I have raised * complaints regarding this but they were asking m...
Nov 14, 2021 by Anusha P
Ajio - AJIO is not picking the returned item Open
I have raised a return request on ** october for the oder ID: FL**********, with Return ID: RT********, the Shadowfax team put the pickup on hold * times (from ** oct to ** Oct) due to large consignment for the AWB: R*********AJI, during this t...
Oct 31, 2021 by Sandeep Singh Rawat
Ajio - 4600 rupees refund not yet received even after a month Open
Placed an order on end of September on AJIO big bold sale. Total amount was **** rupees. And I cancelled one of the product from the list and all the * product of the order got cancelled. I have been following up with AJIO team to refund my...
Oct 30, 2021 by Monisha
I have placed an order on August ** and placed a return request on the same day later on e delivery boy contacted me and he didn't even shown up and I got a notification that it will be taken tmrw from that day I have spoken with ajio team and...
Oct 26, 2021 by NAGGARI SHRAVAN REDDY
Ajio - 1 item missing Closed
Around ** days back i received my order which my mother received it because i was out of town for my promotional excercise & after * days when i returned home found order in my room & when i opened it i found * item missing for which i complai...
Oct 22, 2021 by Sachin
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Questions about Ajio
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How to contact Ajio?
Mail ID- customercare@ajio.com
Customer Care Number - 1800-889-9991
What is Ajio office address?
What is Ajio customer care email?
AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068.
Where to find Ajio discount coupons?
To getAJIO Coupon Code use GrabOn site ( https://www.grabon.in )
Nair Vineeth - Chief Executive Officer - AJIO.com
Who is the Owner / CEO of Ajio?
Nair Vineeth - Chief Executive Officer - AJIO.com
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