File a Complaint against Airtel Digital Tv
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Airtel Digital Tv?
If you are not satisfied with Airtel Digital Tv, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Airtel Digital Tv and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Airtel Digital Tv
But before filing a complaint, you should
a. Contact the customer support of Airtel Digital Tv first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Airtel Digital Tv - Being forced to watch channels Closed
New rule of TRAI to select and pay for channels that customer wants to watch, is being neglected with Airtel dth. I am being forced to watch channels despite I haven't selected them. Also, these channels are intentionally placed multiple times ...
Feb 26, 2019 by MANAN NAGPAL
Airtel Digital Tv - Airtel DTH adding channels forcefully Closed
*. I have created the package with my channel choice but airtel added a channel saying that the channel will be free. They activated the channel but they also deducted the amount. *. My plan was supposed to expire on **/Feb but because they c...
Feb 20, 2019 by Pawan Kumar Singh
Airtel Digital Tv - Charge more than require Open
Airtel dth operator charge more than normal charges. Yesterday I select Ala-Carte method for my set top box ID - **********-*** but showing additional Rs.*** which was unfair. When I try to call them they disconnect the call on so many occasion...
Feb 12, 2019 by Vikram Jit Singh
Airtel Digital Tv - Money minted under fake Offers Open
I had purchased a New Airtel Digital Tv connection under Customer Id: ********** on *st January ****, under an offer of * Months Free HD. But after one month, the HD packs were deactivated. When contacted repeatedly, they say as per order of TR...
Feb 10, 2019 by Syed Danish Fayaz
Airtel Digital Tv - Black out pack not activated Closed
I have pack chosen but airtel has not activated the same and there is complete black out for two days. The customer care people are giving totally false and misleading information that it will get activated within * hours. I am thinking of sur...
Feb 07, 2019 by Priyanshi Dubey
Airtel Digital Tv - No channel is active Closed
I am airtel Dth user and I have selected my pack as per trai new rule. Still, my airtel Dth is not showing any channel, my tv is in blackout stage. Customer care said their system is not working, call after * hours. It is like mental torture to...
Feb 07, 2019 by Thakur Singh l
Airtel Digital Tv - Full package not delivered Closed
I selected zee & sony pack and another alternate single channel after selection they give me ** hours to apply but it takes ** hours and also not given zee & sony pack and it gives only single channel which I selected during package , so I comp...
Feb 06, 2019 by Rajesh thawale
Airtel Digital Tv - Channels are not coming and deducting my balance daily Closed
I have changed the package online on **st Jan '** as per TRAI guideline. But from *st Feb. onward no channel is coming on my TV. I called their customer support number on *nd Feb and they said they are encountering some technical issue. Again *...
Feb 06, 2019 by Rajiv LB Roy
Airtel Digital Tv - Airtel dth is not activating trai pack Closed
I had taken the infinity package for one year which costs **** p.a, I am fine with that. Now they removed the yearly package and changed to *** p.a. I have chosen my trai pack now send the request. But Airtel dth team is not activating my packa...
Feb 05, 2019 by Manoj
Airtel Digital Tv - Setup box was not Dissconected Closed
My name is jaspreet and my id is ********** in name of my mother paramjit kaur. I submit a request for cp recovery in * june **** and c p recovery is done on ** june **** but box was still active. I doning recharge for these setuo box for more ...
Jan 24, 2019 by Jaspreet
Airtel Digital Tv - Airtel DTH installation with other's set top box and card Open
I purchase airtel dth in Dec. **** in Rajkot and a person from Airtel came to install the dish and box. The tv started and continued for a year. Again I recharged for a year for **** rs.on ** Nov. **** by feeding my registered no. And recharge ...
Jan 16, 2019 by Sahil Y
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