File a Complaint against Agoda
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Agoda?
If you are not satisfied with Agoda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Agoda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Agoda
But before filing a complaint, you should
a. Contact the customer support of Agoda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Agoda - Hotel not booked and money is debited I need a refund Closed
I booked a hotel at jaipur but later when I reached they refused and also I received a mail from agoda that my hotel is not booked so I need a refund...
Apr 17, 2022 by Umesh kumar sharma
Agoda - Booking amendments not available Closed
Cancelled Agoda Booking ID ********* Check-in April **, ****. I wanted to re schedule my booking to today but no option of re scheduling available with Agoda. So I have to pay again....
Apr 16, 2022 by Ujjaval Malik
Agoda - Booking hotel not found Closed
Hotel refused to give room.not reserved...
Apr 15, 2022 by Sandeep
Agoda - Cheating Closed
Booked MONSOON LAKE HOTl lonavala, india FROM **APR TO ** APR... Could not find same ... No such hotel exists... They are using false name and location and cheating... Please resolve.. contact me for clarification on ********** Regards Prem ...
Apr 15, 2022 by Prem Singh Bist
Agoda - Property book but not shown in record Closed
The property owner refused to check in stating no record found...
Apr 14, 2022 by Madhawa Nand Sharma
Agoda - Agoda booked a property that is closed from past 3 years Open
I had booked a property via Agoda for my holiday in Shimla between **-**th April. Agoda gave booking confirmation and charged ***** for * night stay. I called the property on **th April for some personal request and was shocked to hear that thi...
Apr 14, 2022 by Hetal Patel
Agoda - UNAVAILABILITY OF ROOM THAT BOOKED Closed
We had booked a hotel room in Capital O ***** Baga Habbana Joy stays, a couple cottage. The price given in agoda site was Rs. **** for one day. We payed the amount in online itself. But when we reached the hotel, the said that there was no such...
Apr 12, 2022 by Akhil Pv
Agoda - Room not givenRefund Open
I booked Hotel Bhagirathi residency * rooms in agoda for * night stay. I booked before * weeks and made the payment also and got confirmation mail. As I got the confirmation mail, we directly went to that place, we were searching for the hotel ...
Apr 06, 2022 by Divya Vinoth
Agoda - Unsafe stay Closed
Stayed at a place booked through Agoda, was mistreated and threatened by the owner of the hostel green nest Arpora, goa...
Apr 03, 2022 by Rupali Singhal
Agoda - Hotel booking fraud Closed
i have book hotel from agoda.com at **** rs, but while check in time amount was ***** and all the details same...
Apr 02, 2022 by Pankaj
Agoda - Wrong location of Hotel Open
I booked * Oyo rooms via Agoda on March **, **** in New Delhi, India. It was for one night i.e. April * check in and April * checkout. When I went to the location via Google maps there was no Oyo there. I searched for * hour and was not able to...
Apr 02, 2022 by Viren Goel
Agoda - Booking get cancelled while the payment made in full Closed
This is in reference to a extremely bad experience I had with the Agoda Travels regarding my booking# *********. I have made the below booking on **th March around **** Hrs and paid in full you can check the attached booking details, but cur...
Apr 01, 2022 by Neeraj Gupta
Agoda - False promises on timings Closed
Hello, I'm Rachana Ramanand. I had booked a room on **th March **** at The Chancery Pavilion, Residency Road, Bangalore for **st March **** & *st April ****.I had made a request to give the room by **.** AM at your website. But now they...
Mar 31, 2022 by Rachana Ramanand
My hotel booking ID : *********, As i see in the website the hotel is * star and i reached there few days back and saw that the hotel is below * star. Too bad maintance in the hotel, smelly room, not cleaned, toilet door handels are broken, ...
Mar 31, 2022 by Saumya Sarna
Agoda - Fake hotel booking Closed
I have booked a hotel and when I reached the hotel . Hotel didn't show any bookings .. Agoda faked booked it ...
Mar 27, 2022 by Aryan parmar
Agoda - Booking confirmed yet hotel rejected Open
I made bookings via agoda, booking id ********* for hotel SilverKey Executive Stays ***** Nirsukh Palace and git bookings confirmation and fare of rs **** deducted. Hotel said they didn't receive any booking from agoda and denied checkin. P...
Mar 27, 2022 by Piyush Nandanwar
Agoda - Money deducted but booking not done Open
My money was deducted but booking wasn’t done. ...
Mar 25, 2022 by Dashy Arora
Agoda - Booked the hotel on wrong date Closed
Wrong dates inserted while booking and no active customer care number.please contact on **********...
Mar 23, 2022 by Kangana
Agoda - Refund not yet received Closed
First, only half of my booking was completed that has caused lot of inconvenience to me.I got confirmation only for return ticket and I have to follow up and check many times to confirm that my Delhi to Sharjah leg is not booked. I paid extra ...
Mar 20, 2022 by Amit Kashyap
@agoda The booking ID *********... Property owner says have not received the payment from Agoda...very surprising the **x* contact number of Agoda says switched off...guests are waiting in lobby saying Agoda has not made payment to property. Wh...
Mar 20, 2022 by Annyesha bhui
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Questions about Agoda
Ask questions about Agoda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Agoda?
What is Agoda office address?
Agoda's Indian address is
AGODA INTERNATIONAL INDIA PRIVATE LIMITED
2/F, Tower C, DLF Building no. 8,
Cyber City, DLF City II,
Sector 24, Gurgaon,
Haryana - 122002
What is Agoda customer care email?
biz@agoda.com
Where to find Agoda discount coupons?
Who is the Owner / CEO of Agoda?
John Brown is the Chief Executive Officer of Agoda
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