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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against AFRAZ ENTERPRISES?
If you are not satisfied with AFRAZ ENTERPRISES, file a complaint now:
1. Go to "File a Complaint" form
2. Choose AFRAZ ENTERPRISES and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from AFRAZ ENTERPRISES
But before filing a complaint, you should
a. Contact the customer support of AFRAZ ENTERPRISES first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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AFRAZ ENTERPRISES - FRAUD AGAINST ITEM DELIVERY Open
Sir i have ordered one REDMI NOTE * PRO mobile phone from olx**.com by paying a prepaid amount of Rs*****/-...Today they have delivered me a backdated phone worth Rs ***/- only....
Jul 17, 2020 by SOURAV MUKHERJEE
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