Wrong information about mobile Open
Posted on: Sep 03, 2017
Complaint filed against: Itel
i am student from varanasi i want a mobile and i go to store for buying a mobile i have a budget of approx 7000 to Buy a mobile the shopkeeper bring a phone for me and tell me all the features of the phone and said me that this is new brand and if you have any problem with this phone then i personally resolve the problem the phone was itel it1520 selfie pro
It's features that is given are
2 gb Ram
16 gb internal
13 mp back and 13 mp front camera with flash and have a 2500 mah battery and I asked him that there is no any complain and heating problem about the phone is given by customer they say no it is the best phone if you got any problem I resolve this
When I boughted the phone and come back to home and use it the phone was very bad it start heating like a fire in only 10 minutes and as I am student when I click photos of my notes it does not appearing what is written on the paper it is like a 2mp camera but is written 13 MP and the touch also not working I touch this thing and the and another app got opened then I call the shopkeeper and tell all this thing about my phone to them then they simply say that no problem in your phone and never disturb us go to service center
From this reply of I shocked because I am a student and I know how I collect my 7000 rs now I am not understanding what I do I bought the phone on 31/07/17 and I use it only few days and it is heating like a fire and the phone was only used for calling I want my money Back sir please help me back please do something sir I want my
Resolution Demanded: Get refund or credit for your purchase, Get damages for financial loss and mental agony
Complaint filed by: Nilesh Singh
Are you brand?
Are you Lawyer?