Refund not recieved Open
Posted on: Jan 11, 2018
Complaint filed against: Flipkart. com
I have ordered a Asus zenfone 3 mobile phone on flipkart online shopping website on exchanging my old phone and I paid 8008 rs via online transfer after that at the time of delivery the old phone was not accepted for exchange giving a reason that the phone screen has a crack and the orders new phone was not delivered. After this they are suppose to send the refund the money within 6 buismee days but its almost 20 days and i haven't recieved the refund yet. Everytime when I call the Customer helpline they are asking me to wait for 2 days but the issue is not resolved. I was in need of the money and am really fedip of this refund issue from past two weeks.
Resolution Demanded: Get refund or credit for your purchase
Complaint filed by: vidyashree M