Product Nor Delivered Open
Posted on: Oct 19, 2017
Complaint filed against: Myntra India
I had ordered some products from Myntra on 2nd October, some of the items of worth 4540, are not delivered to me, but are marked as delivered on 9th of October.
I raised a complaint with Myntra on 12th, regarding not receiving the product and delivery status marked as delivered. Myntra was supposed to provide a resolution (Either Product or Refund )within 5 working days. But today i got a mail from Myntra with a image which shows it is delivered and sign of customer (which is neither mine or anyone from my family who stay at the delivery address).
Even after raising a complaint and it is more than 5 days, Myntra has not taken any action of providing a resolution to a customer. I need the refund from Myntra, as i have not received the product, and neither i have signed the delivery.
Resolution Demanded: Get refund or credit for your purchase
Complaint filed by: manasa