Flight ticket cancelled by paytm Open
Posted on: Jul 21, 2017
Complaint filed against: PayTM
First i booked 5 flight tickets from paytm website from ranchi to delhi of dated 6th august. During booking convenience fee was showing zero(a typical screen shot attached) but when i make payment 1100 rupees deducted extra from my account as convenience fees. when i raise complain regarding this paytm customer care executive accept this as a technical fault from their site and forwarded the case to higher authority. i continue follow up to customer care but no results came. After some days Paytm cancelled my all flight tickets without any cancel request from my side. Now they are not replying to my mail .
Resolution Demanded: Get damages for financial loss and mental agony
Complaint filed by: Debabrata