Pikkol.com
- Excess amount demanded without prior information Closed
Kushagra Mittal filed this complaint against Pikkol.com on Feb 21, 2017
I have used at least ** packers & movers service before, and understand how it works. I booked the packers & movers service from pikkol.com, and provided the required details. I was provided a quote of Rs. *,***, which I accepted. Once the truck reached the destination, the usual unloading process did not start for * hrs. When I called the assigned manager (Kumar), he told me that I will have to pay Rs. *,*** + taxes extra, since they had issued the incorrect quotation. They agreed that there were no problems in the information I had provided.
I resisted, since the acceptance to quotation is an agreement to deliver services at the agreed price. To this, the manager threatened to throw away / dump the goods.
Evidences are not available because pikkol.com deleted the original quotation. I would like to get a refund of Rs. *,*** + tax (roughly *,***), along with an apology for the rude behavior.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Pikkol.com
Resolved
Frustrated? File a Complaint
Hathway Broadband Internet
"With Voxya I was able to handle a very difficult company. Thank you Voxya for helping me realize the power of consumer to speak up and get action!"
Sushil Mathew