Amazon India
- Defective Product Recieved Open
Pranjul Bhonsle filed this complaint against Amazon India on Feb 09, 2018
I have purchased a I-Phone SE **GB Rose gold model in OCT-**** through Amazon.in, In Jan-**** phone hanged and it automatically goes into switch on & switch off loop. I contacted apple care center B*X Udaipur, They diagnosed the phone and told me that it was already been repaired and denied to give warranty on the phone.
I contacted AMAZON on this issue they agreed for refund on **/**/**** at **:**am throgh official mail and after few hours they mailed me that they will not refund any money and i hv eto go for paid services.
Why should i pay as my phone is in warranty?
Amazon sold me a defective phone on account of new.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Amazon India
Resolved
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