Defective item delivered by Paytm Open
Posted on: Jun 26, 2017
Complaint filed against: PayTM
The sony external 2TB hdd was dead on arrival. Filed a return within 15 days as mentioned in paytm product site/page. Paytm is delaying return approval by asking id proof, snapshots of package etc. After sending all details now they are asking me to go to nearest service center to get a letter from them to process the return. Whereas there is no mention of such requirements in the paytm product sale page. Can you help me get my money back.
Resolution Demanded: Get refund or credit for your purchase, Get service/product replaced or fixed for free
Complaint filed by: R Mugesh
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