Cancelled my order without my permission Open
Posted on: Feb 11, 2018
Complaint filed against: Flipkart
I had ordered two mobiles namely Redmi 5A on 08/02/2107 on Flipkart. After successful completion of my order I got my order id. On the same day Flipkart sent a sms on my mobile that my order had been shipped and would be delivered by 15/02/2018. Next day I got mail from Flipkart that my order has been cancelled. I talked to their customer care they told me that due to bulk order my order had been cancelled. If it was so then why did Flipkart confirm my order and ship the same and give me assurance that my order would be received by 15/02/2018? It really disappointed me because I had promised my father to gift him that mobile. I am feeling very bad.That's why I want to lodge a defamation case against Flipkart.
Resolution Demanded: Get damages for financial loss and mental agony
Complaint filed by: Amit Kumar Giri