Vodafone India
- Balance deduction everytime Open
satish devayatbhai hadiya filed this complaint against Vodafone India on May 27, 2017
Vodafone is a disgusting company. I had a scheme of unlimited local + std calls and * GB *G/*G internet per day. Every day when I finish my internet pack(as per vodafone messages say) balance deduction starts. they didn't even care to notify me that my * GB is consumed. sometimes they sends me messages that I had finished **% of my internet pack and I have xx.xx MB balance. after some minutes they send again messages that I had **% of my net pack used. hows that [possible how can I use my net pack **% two times in same day. even after I use, balance is same in message. and I don't understand how it counts my usage. I had attached a screenshot that when I was downloading a movie vodafone send me * messages (second after ** minutes) that I have ***.** MB of net left. Hows it possible? today was the **th day of the scheme. I had recharged once more,the same pack, was using old pack, and they even doesn't notified me that I had finished my pack,nor activated new pack, only deducted money. and activated the pack when only some seconds were left for **:** am, they let me use my * GB pack for some seconds and then activated one more. And every time I try to call customer care, one sentence I hears "we can't connect your call right now, thanks for calling vodafone" w** the fuck this thanks means. if they can't connect my call in a whole last month they should shut down their company.
I wants my money back, count it how much you deducted in last month from my account.
even I have unlimited calling and internet pack they don't let me use call or internet without minimum balance. I think they wants minimum balance "only" to deduct. "everyday". I am tired by this mental harassment. I am stopping use of Vodafone. it will be only secondary sim for incoming calls.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Vodafone India
Resolved
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