Admission fee not refunded Open
Posted on: Feb 08, 2018
Complaint filed against: Hindustan Times
This is with refernce to your subsidery english/study mate institute running by ht learning solutionsI took admission in english mate, Gurgaon (subsidery of hindustan times) on 30th september 2016 for english speaking classes. They informed that your batch will be started between 15 october to 20 october. I mailed instutute on 18.11.2016 to refund my money as u did not start batch. They assured me that your money will be refunded after approval from senior executive as we dont have enough strength to start new batch.than in janaury 2017 i was intimted that we will refund you money in new session (april 2017). In april i contacted them, tgey told me submit cancelled cheque along with requeat letter to refund the amount.i submilttrd the same. Tgey told me to wait for 1 month. I visited tgeir institue i. September 2017 where they told me that we cannot refund your money as you took admission in 2016 and apply for refund in 2017. I show tge hard copy of mail that i raised my refund case on 18. November 2016. Then they told me that we cannot help you , plz contact our senior persons. I contacted that person and told him whole case, he assured me that you will get refund surely but now they also not pick call.see the inresposible attitude of such reputed newspaper venture.
Resolution Demanded: An apology letter from company official, Get refund or credit for your purchase, Get damages for financial loss and mental agony
Complaint filed by: Sahil makkar