Indigo Airlines
- Refund Open
Aakrati filed this complaint against Indigo Airlines on Sep 17, 2017
I n my husband had a booking from Jaipur to Goa (pnr- O*TJSV). But we couldn't board the flight. As we arrived to the airport i noticed my husband had some rash coming on his face so we went to the doctor to concern available at emergency room to get him examined and the doctor confirmed that he had chickenpox and unfit to travel so we had to cancel our trip. So I was hoping if we can get a refund due to unforeseen medical condition.
As per the conversation with Mr. ARUN at customer care , I had emailed medical proof with our photo id's and we were told that amount will be refunded within ** days and will receive a call but never received any call or any refund.
After ** days we called again to find out but again they asked to forward the details via mail and call to confirm after sending we did the same and waited for * days as asked by customer representative but we did not receive any calls again we called and they asked to mail them again and same scenario repeated every time we called the customer care but never got any mails and replies back from the company. They really put us into inconvenience and never replied to any of the calls or emails after being told that in emergency cases we can be refunded.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Indigo Airlines
Resolved
Frustrated? File a Complaint
Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
Related Complaints
Indigo Airlines - Refund is not provided by Indigo Airlines in medical emergency Closed
I couldn't travel on my flight from Lucknow to Bangalore on * Feb **** because my daughter (** months age)was not well. She was suffering from diarrhoea and doctor advised medicine and rest for her. So I called customer care stating that due ...
Feb 20, 2024 by Shoaib Ahmad
Indigo Airlines - Charged for a rescheduled flight seat which was cancelled due to bad weather Closed
On **/**/****, Mumbai to Chandigarh flight was cancelled to due bad weather and when we rescheduled it with their another flight which was connecting from Mumbai to Nagpur and then Nagpur to Delhi. We were asked to pay *** for * seats from Mumb...
Jan 22, 2024 by Zuber punjabi
Indigo Airlines - FLIGHT DELAYED I MY CONNECTION FLIGHT WAS MISSED Closed
i was booked aflight, from TASHKENT DELHI the travel date ** JAN **** the actual ETD - *:** AM - ETA - *:** AM the flight was departed from tashkent *:** am its too late, so my connection flight was missed due to delay from ailine sid...
Jan 15, 2024 by SIBIL RAHEEM VAYYATTUTHIRUTHUMMAL
Indigo Airlines - Flight cancelled but no alternate flight allowed Closed
*E *** was cancelled but they did not allow alternate flight. It costed me business meeting cancellation and overnight stay in Coimbtore which costed me **,*** Rs. flight *E *** from CJB to BOM on **Dec**** is cancelled due to bad weather at ...
Dec 26, 2023 by Sandip Chintawar
Indigo Airlines - Rechedule of flight Closed
I wanted to reschedule my flight from kanpur to mumbai from **th to **th Dec. I went to the payment page to pay the rechedule charges. I clicked on review booking to confirm. The page automatically directed to home page to enter the details aga...
Dec 11, 2023 by Yasir