Pepperfry
- Defective product from Pepperfry Open
ARIJIT DAS filed this complaint against Pepperfry on Nov 14, 2017
Ordered Zecado Premium * Tier Stainless Steel Wired Kitchen Trolley (Basket Size ** x ** inch) Square Pipe Top (Order Number *********). Product description says: Assembly Not Required. The same is also mentioned in the mail sent by pepperfry.
To my horror, the product was delivered in unassembled form. Photos available from CCTV footage. Further, the parts are defective and the product cannot be assembled at home. After a lot of requests, pepperfry responded saying they would check with vendor and reply in ** hours (conversation recordings available). That was * days ago and no response since then.
Total quantum of loss is Rs. ****/-
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Pepperfry
Resolved
Frustrated? File a Complaint
Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
Related Complaints
Pepperfry - Refund not given Closed
Refund not credited and product taken back its been more than * month...
Feb 19, 2024 by Eshan
Pepperfry - Pepperfry cancelled my order Closed
I ordered a table and a bookshelf on pepperfry on *th Feb, it was to be shipped on **th. Now on **, I got a message that you got a refund. Which I did not ask for. If you cancel your order on pepperfry, they give you only * days for it and char...
Feb 16, 2024 by Amber Vashistha
Pepperfry - Delivered defective and cheap quality bed Closed
I ordered two beds from pepperfry this year Jan and this was the worse decision which I could take. They delivered cheap and defective quality bed which broke down within * months. I reached out to the Pepperfry team but they simply denied hono...
Oct 27, 2023 by Bhaskar Singh Bisht
Pepperfry - Poor Quality Product Closed
I had bought Nikki King Size Bed from Pepperfry and it was delivered on **th March, within *.* bed broke and a complaint was raised and it was repaired and now one *.* months again it is broken and I have initiated a request for return on *th S...
Sep 09, 2023 by Vijayanandan